Today Factorio crashed for me. I am unsure whether it is Factorios fault or if it was caused by some other application.
I played Factorio for a few hours, while being in a Discord call, watching a Discord stream on my second monitor.
I also had Whatsapp Desktop open.
After i had travelled to my space platform i tabbed out, interacted with the Discord stream, then tabbed into whatsapp, hovered over a chat and then my monitors turned dark. After a few seconds they turned back on, but factorio had crashed.
"Factorio crashed due to video card reset or removal"
See the attached screenshot for a detailed view of the error message i received.
I have copied my save files of the last autosave as well as my last manual save of the current playthrough, so i can provide them if this might help you with troubleshooting and bugfixing.
[2.0.12] Crash while being tabbed out on a space platform "Factorio crashed due to video card removal"
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- Burner Inserter
- Posts: 10
- Joined: Tue Feb 12, 2019 5:45 pm
- Contact:
[2.0.12] Crash while being tabbed out on a space platform "Factorio crashed due to video card removal"
- Attachments
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- Screenshot of the factorio error message after the crash
- Desktop Screenshot 2024.10.30 - 15.53.39.33.png (141.25 KiB) Viewed 240 times
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- Burner Inserter
- Posts: 10
- Joined: Tue Feb 12, 2019 5:45 pm
- Contact:
Re: [2.0.12] Crash while being tabbed out on a space platform "Factorio crashed due to video card removal"
Here are the saves and log files related to the crash
- Attachments
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- _autosave1.zip
- last autosave before the crash
- (18.3 MiB) Downloaded 10 times
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- _Space Age.zip
- Last save before the crash
- (18.4 MiB) Downloaded 6 times
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- factorio-previous.log
- Log created after playing after the crash
- (229.92 KiB) Downloaded 9 times
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- factorio-current.log
- Log created at the time of the crash
- (164.6 KiB) Downloaded 6 times
Re: [2.0.12] Crash while being tabbed out on a space platform "Factorio crashed due to video card removal"
Maybe this helps, because i had this error too. The first crash on this pc in 2 years.
" 973.633 D3D11_ERROR: IDXGISwapChain::ResizeBuffers failed in acknowledgeResize on line 1565. Error [0x887a0005] - DXGI_ERROR_DEVICE_REMOVED
973.633 GetDeviceRemovedReason(): [0x887a0005] DXGI_ERROR_DEVICE_REMOVED"
" 973.633 D3D11_ERROR: IDXGISwapChain::ResizeBuffers failed in acknowledgeResize on line 1565. Error [0x887a0005] - DXGI_ERROR_DEVICE_REMOVED
973.633 GetDeviceRemovedReason(): [0x887a0005] DXGI_ERROR_DEVICE_REMOVED"
- Attachments
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- map settings - exchange string.zip
- (8.44 MiB) Downloaded 7 times
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- factorio-current.log
- (352.57 KiB) Downloaded 7 times
Re: [2.0.12] Crash while being tabbed out on a space platform "Factorio crashed due to video card removal"
This is a hardware problem see 65323.
Re: [2.0.12] Crash while being tabbed out on a space platform "Factorio crashed due to video card removal"
Had these crashes too. Seems unchecking "Use flip presentation model" helped.