[2.0.12] Crash while being tabbed out on a space platform "Factorio crashed due to video card removal"

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YumYumFisch
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[2.0.12] Crash while being tabbed out on a space platform "Factorio crashed due to video card removal"

Post by YumYumFisch »

Today Factorio crashed for me. I am unsure whether it is Factorios fault or if it was caused by some other application.

I played Factorio for a few hours, while being in a Discord call, watching a Discord stream on my second monitor.
I also had Whatsapp Desktop open.
After i had travelled to my space platform i tabbed out, interacted with the Discord stream, then tabbed into whatsapp, hovered over a chat and then my monitors turned dark. After a few seconds they turned back on, but factorio had crashed.
"Factorio crashed due to video card reset or removal"
See the attached screenshot for a detailed view of the error message i received.

I have copied my save files of the last autosave as well as my last manual save of the current playthrough, so i can provide them if this might help you with troubleshooting and bugfixing.
Attachments
Screenshot of the factorio error message after the crash
Screenshot of the factorio error message after the crash
Desktop Screenshot 2024.10.30 - 15.53.39.33.png (141.25 KiB) Viewed 239 times
YumYumFisch
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Re: [2.0.12] Crash while being tabbed out on a space platform "Factorio crashed due to video card removal"

Post by YumYumFisch »

Here are the saves and log files related to the crash
Attachments
_autosave1.zip
last autosave before the crash
(18.3 MiB) Downloaded 10 times
_Space Age.zip
Last save before the crash
(18.4 MiB) Downloaded 6 times
factorio-previous.log
Log created after playing after the crash
(229.92 KiB) Downloaded 9 times
factorio-current.log
Log created at the time of the crash
(164.6 KiB) Downloaded 6 times
Labor3
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Re: [2.0.12] Crash while being tabbed out on a space platform "Factorio crashed due to video card removal"

Post by Labor3 »

Maybe this helps, because i had this error too. The first crash on this pc in 2 years.

" 973.633 D3D11_ERROR: IDXGISwapChain::ResizeBuffers failed in acknowledgeResize on line 1565. Error [0x887a0005] - DXGI_ERROR_DEVICE_REMOVED
973.633 GetDeviceRemovedReason(): [0x887a0005] DXGI_ERROR_DEVICE_REMOVED"
Attachments
map settings - exchange string.zip
(8.44 MiB) Downloaded 7 times
factorio-current.log
(352.57 KiB) Downloaded 7 times
FlyNeko
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Re: [2.0.12] Crash while being tabbed out on a space platform "Factorio crashed due to video card removal"

Post by FlyNeko »

Had these crashes too. Seems unchecking "Use flip presentation model" helped.
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