[2.0.13] "Error UpdateChartbundleRequest failed: Failed to reach auth server" on uploading save after victory

Post your bugs and problems so we can fix them.
Erichteia
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Burner Inserter
Posts: 19
Joined: Mon Jun 17, 2024 12:10 pm
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[2.0.13] "Error UpdateChartbundleRequest failed: Failed to reach auth server" on uploading save after victory

Post by Erichteia »

I got the following error when I tried to upload my save file post victory:
Error when uploading save to the galaxy thingy
Error when uploading save to the galaxy thingy
11-04-2024, 17-05-05.png (14.21 KiB) Viewed 574 times
My internet connection is fine, so I don't expect the issue to be from my end. I attached the log report and save below.

Code: Select all

   0.001 2024-11-04 10:35:01; Factorio 2.0.13 (build 79912, win64, steam, space-age)
   0.001 Operating system: Windows 11 (build 22631) 
   0.000 Initializing Steam API.
   0.001 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.001 Config path: C:/Users/nicol/AppData/Roaming/Factorio/config/config.ini
   0.001 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.001 Write data path: C:/Users/nicol/AppData/Roaming/Factorio [87945/487108MB]
   0.001 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.074 System info: [CPU: Intel(R) Core(TM) i7-9750HF CPU @ 2.60GHz, 12 cores, RAM: 7831/16304 MB, page: 12846/35805 MB, virtual: 4357/134217727 MB, extended virtual: 0 MB]
   0.101 Memory info:
   0.101  [0]: Ramaxel RMSA3300ME78HBF-2666 16384 MB 2400 MHz 1.2 v
   1.360 Display options: [FullScreen: true] [VSync: true] [UIScale: automatic (100.0%)] [Native DPI: true] [Screen: 255] [Special: lmw] [Lang: en]
   2.248 Video driver: windows
   2.248 Available displays: 1
   2.248  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 1650 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   2.310 [Direct3D11] Display: 0, Output: 0, DisplayAdapter: 0, RenderingAdapter: -1; d3dcompiler_47.dll
   2.859 Initialised Direct3D[0]: NVIDIA GeForce GTX 1650; id: 10de-1f91; driver: nvldumdx.dll 31.0.15.2849
   2.859   D3D Feature Level: 11.1, DXGI 1.5+, SwapChain: 3,flip-discard,-,-,-,none
   2.859   [Local Video Memory] Budget: 3356MB, CurrentUsage: 22MB, Reservation: 0/1777MB
   2.859   [Non-Local Vid.Mem.] Budget: 7488MB, CurrentUsage: 15MB, Reservation: 0/3872MB
   2.859   Tiled resources: Tier 2
   2.859   Unified Memory Architecture: No
   2.859   BGR 565 Supported: Yes
   2.859   MaximumFrameLatency: 3, GPUThreadPriority: 0
   2.860 Graphics settings preset: very-high
   2.860   Dedicated video memory size 3949 MB
   2.957 Desktop composition is active.
   2.957 Graphics options: [Graphics quality: high] [Video memory usage: all] [DXT: high-quality]
   2.957                   [Max threads (load/render): 32/12] [Max texture size: 0] [Tex.Stream.: false] [Rotation quality: normal] [Other: STDCWTl] [B:0,C:0,S:100]
   3.242 [Audio] Driver:wasapi, Device:Default device, Depth:16, Channels:2, Frequency:44100
   3.732 Info ModManager.cpp:434: FeatureFlag expansion-shaders = true
   3.732 Info ModManager.cpp:434: FeatureFlag freezing = true
   3.732 Info ModManager.cpp:434: FeatureFlag quality = true
   3.732 Info ModManager.cpp:434: FeatureFlag rail-bridges = true
   3.732 Info ModManager.cpp:434: FeatureFlag segmented-units = true
   3.732 Info ModManager.cpp:434: FeatureFlag space-travel = true
   3.732 Info ModManager.cpp:434: FeatureFlag spoiling = true
   3.794 Loading mod core 0.0.0 (data.lua)
   4.019 Loading mod base 2.0.13 (data.lua)
   6.944 Loading mod elevated-rails 2.0.13 (data.lua)
   7.459 Loading mod quality 2.0.13 (data.lua)
   7.773 Loading mod space-age 2.0.13 (data.lua)
  16.042 Loading mod base 2.0.13 (data-updates.lua)
  16.085 Loading mod quality 2.0.13 (data-updates.lua)
  16.154 Loading mod space-age 2.0.13 (data-updates.lua)
  16.416 Checksum for core: 3480657504
  16.416 Checksum of base: 2691306720
  16.416 Checksum of elevated-rails: 2288905443
  16.416 Checksum of quality: 4264147466
  16.416 Checksum of space-age: 542481865
  17.170 Prototype list checksum: 124222065
  17.274 Loading sounds...
  40.740 Info PlayerData.cpp:68: Local player-data.json unavailable
  40.740 Info PlayerData.cpp:71: Cloud player-data.json available, timestamp 1730574807
  41.709 Crop bitmaps.
  41.713 Parallel sprite loader initialized (threads: 12, bitmaps: 8227)
  65.151 Initial atlas bitmap size is 16384
  65.174 Created an atlas bitmap (size 16384x16380) [none]
  65.201 Created an atlas bitmap (size 16384x16384) [none]
  65.240 Created an atlas bitmap (size 16384x16376) [none]
  65.241 Created an atlas bitmap (size 16384x15436) [none]
  65.242 Created an atlas bitmap (size 16384x8392) [decal]
  65.248 Created an atlas bitmap (size 16384x16384) [low-object]
  65.249 Created an atlas bitmap (size 4096x960) [low-object]
  65.250 Created an atlas bitmap (size 16384x13440) [corpse-decay]
  65.250 Created an atlas bitmap (size 16384x5596) [none]
  65.251 Created an atlas bitmap (size 1676x79) [not-compressed]
  65.251 Created an atlas bitmap (size 8192x6096) [mipmap, linear-minification, linear-magnification, linear-mip-level]
  65.260 Created an atlas bitmap (size 16384x16320) [terrain, mipmap, linear-minification, linear-mip-level]
  65.260 Created an atlas bitmap (size 16384x4832) [terrain, mipmap, linear-minification, linear-mip-level]
  65.261 Created an atlas bitmap (size 8192x3872) [terrain-effect-map, mipmap, linear-minification, linear-mip-level]
  65.261 Created an atlas bitmap (size 4096x3104) [smoke, mipmap, linear-minification, linear-magnification]
  65.262 Created an atlas bitmap (size 8192x2576) [mipmap]
  65.262 Created an atlas bitmap (size 2048x1520) [mipmap]
  65.262 Created an atlas bitmap (size 4096x3152) [mipmap]
  65.262 Created an atlas bitmap (size 4096x3152) [mipmap]
  65.262 Created an atlas bitmap (size 4096x3152) [mipmap]
  65.263 Created an atlas bitmap (size 8192x3792) [icon, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level]
  65.265 Created an atlas bitmap (size 16384x6120) [alpha-mask]
  65.298 Created an atlas bitmap (size 16384x16380) [shadow, linear-magnification, alpha-mask]
  65.305 Created an atlas bitmap (size 16384x16368) [shadow, linear-magnification, alpha-mask]
  65.305 Created an atlas bitmap (size 16384x8364) [shadow, linear-magnification, alpha-mask]
  65.306 Created an atlas bitmap (size 8192x2352) [shadow, mipmap, linear-magnification, alpha-mask]
  65.306 Created an atlas bitmap (size 2048x496) [icon-background, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level, ]
  65.306 Loading 3D bitmaps.
  65.331 Texture processor created (2048). GPU accelerated compression Supported: yes, Enabled: yes/yes. Test passed. YCoCgDXT PSNR: 35.83, BC3 PSNR: 33.82
  65.353 Parallel sprite loader initialized (threads: 11, bitmaps: 8227)
  98.120 Sprites loaded
  98.166 Generated mipmaps (4) for atlas [5] of size 16384x16384   
  98.178 Generated mipmaps (4) for atlas [6] of size 4096x960   
  98.189 Generated mipmaps (3) for atlas [10] of size 8192x6096   
  98.265 Generated mipmaps (3) for atlas [11] of size 16384x16320   
  98.277 Generated mipmaps (3) for atlas [12] of size 16384x4832   
  98.288 Generated mipmaps (3) for atlas [13] of size 8192x3872   
  98.300 Generated mipmaps (3) for atlas [14] of size 4096x3104   
  98.368 Generated mipmaps (3) for atlas [15] of size 8192x2576   
  98.379 Generated mipmaps (3) for atlas [16] of size 2048x1520   
  98.401 Generated mipmaps (3) for atlas [17] of size 4096x3152   
  98.430 Generated mipmaps (3) for atlas [18] of size 4096x3152   
  98.441 Generated mipmaps (3) for atlas [19] of size 4096x3152   
  98.453 Generated mipmaps (5) for atlas [20] of size 8192x3792   
  98.465 Generated mipmaps (3) for atlas [25] of size 8192x2352   
  98.497 Custom mipmaps uploaded (3203)
  98.508 Video memory usage: 3555.42 MB (Atlases: 3425.12 MB, Textures: 130.30 MB)
  98.626 Factorio initialised
  98.664 Steam Storage Quota: 23217/23841
 109.129 Loading map C:\Users\nicol\AppData\Roaming\Factorio\saves\SpaceAge.zip: 27846143 bytes.
 109.206 Loading level.dat: 79517699 bytes.
 109.212 Info Scenario.cpp:178: Map version 2.0.12-2
 110.808 Loading blueprint storage: Local timestamp 1730141637, Cloud timestamp 1730141642
 111.183 Loading script.dat: 1222 bytes.
 111.188 Checksum for script __level__/control.lua: 2463946943
 647.373 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
 647.834 Info AppManagerStates.cpp:2069: Saving finished
1248.345 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
1248.815 Info AppManagerStates.cpp:2069: Saving finished
1849.708 Info AppManager.cpp:310: Saving to _autosave3 (blocking).
1850.180 Info AppManagerStates.cpp:2069: Saving finished
2450.991 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
2451.525 Info AppManagerStates.cpp:2069: Saving finished
3237.041 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
3237.828 Info AppManagerStates.cpp:2069: Saving finished
3881.029 Info AppManager.cpp:310: Saving to _autosave3 (blocking).
3881.779 Info AppManagerStates.cpp:2069: Saving finished
4482.257 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
4483.003 Info AppManagerStates.cpp:2069: Saving finished
5127.918 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
5129.066 Info AppManagerStates.cpp:2069: Saving finished
11760.686 Info AppManager.cpp:310: Saving to _autosave3 (blocking).
11761.454 Info AppManagerStates.cpp:2069: Saving finished
12773.356 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
12774.148 Info AppManagerStates.cpp:2069: Saving finished
13374.408 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
13374.932 Info AppManagerStates.cpp:2069: Saving finished
13975.360 Info AppManager.cpp:310: Saving to _autosave3 (blocking).
13975.876 Info AppManagerStates.cpp:2069: Saving finished
14576.012 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
14576.548 Info AppManagerStates.cpp:2069: Saving finished
15176.741 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
15177.269 Info AppManagerStates.cpp:2069: Saving finished
15777.716 Info AppManager.cpp:310: Saving to _autosave3 (blocking).
15778.239 Info AppManagerStates.cpp:2069: Saving finished
16378.368 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
16378.911 Info AppManagerStates.cpp:2069: Saving finished
16979.619 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
16980.156 Info AppManagerStates.cpp:2069: Saving finished
17580.508 Info AppManager.cpp:310: Saving to _autosave3 (blocking).
17581.037 Info AppManagerStates.cpp:2069: Saving finished
18136.187 Info AppManager.cpp:310: Saving to _autosave-platform-7s-first-trip-to-solar-system-edge (blocking).
18136.718 Info AppManagerStates.cpp:2069: Saving finished
18182.243 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
18182.740 Info AppManagerStates.cpp:2069: Saving finished
18782.858 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
18783.627 Info AppManagerStates.cpp:2069: Saving finished
19383.747 Info AppManager.cpp:310: Saving to _autosave3 (blocking).
19384.271 Info AppManagerStates.cpp:2069: Saving finished
19524.669 Info AppManager.cpp:310: Saving to _autosave-platform-7s-first-trip-to-solar-system-edge (blocking).
19525.175 Info AppManagerStates.cpp:2069: Saving finished
19984.829 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
19985.350 Info AppManagerStates.cpp:2069: Saving finished
20061.756 Info AppManager.cpp:310: Saving to _autosave-platform-7s-first-trip-to-solar-system-edge (blocking).
20062.253 Info AppManagerStates.cpp:2069: Saving finished
20094.815 Loading map C:\Users\nicol\AppData\Roaming\Factorio\saves\_autosave-platform-7s-first-trip-to-solar-system-edge.zip: 27068531 bytes.
20094.901 Loading level.dat: 79931989 bytes.
20094.908 Info Scenario.cpp:178: Map version 2.0.13-1
20095.926 Loading blueprint storage: Local timestamp 1730141637, Cloud timestamp 1730141642
20095.939 Loading script.dat: 1222 bytes.
20095.988 Checksum for script __level__/control.lua: 2463946943
20099.455 Info AppManager.cpp:310: Saving to _autosave-platform-7s-first-trip-to-solar-system-edge (blocking).
20099.952 Info AppManagerStates.cpp:2069: Saving finished
20157.507 Info AppManager.cpp:310: Saving to _autosave-platform-7s-first-trip-to-solar-system-edge (blocking).
20158.015 Info AppManagerStates.cpp:2069: Saving finished
20520.167 Info AppManager.cpp:310: Saving to _autosave-platform-7s-first-trip-to-solar-system-edge (blocking).
20520.711 Info AppManagerStates.cpp:2069: Saving finished
20562.176 Loading map C:\Users\nicol\AppData\Roaming\Factorio\saves\_autosave-platform-7s-first-trip-to-solar-system-edge.zip: 27003555 bytes.
20562.238 Loading level.dat: 79875014 bytes.
20562.243 Info Scenario.cpp:178: Map version 2.0.13-1
20563.215 Loading blueprint storage: Local timestamp 1730141637, Cloud timestamp 1730141642
20563.227 Loading script.dat: 1222 bytes.
20563.232 Checksum for script __level__/control.lua: 2463946943
20664.322 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
20664.821 Info AppManagerStates.cpp:2069: Saving finished
20700.484 Loading map C:\Users\nicol\AppData\Roaming\Factorio\saves\_autosave2.zip: 26970123 bytes.
20700.543 Loading level.dat: 79766955 bytes.
20700.548 Info Scenario.cpp:178: Map version 2.0.13-1
20701.441 Loading blueprint storage: Local timestamp 1730141637, Cloud timestamp 1730141642
20701.453 Loading script.dat: 1222 bytes.
20701.458 Checksum for script __level__/control.lua: 2463946943
21098.603 Info AppManager.cpp:310: Saving to _autosave-platform-7s-first-trip-to-solar-system-edge (blocking).
21099.131 Info AppManagerStates.cpp:2069: Saving finished
21302.473 Info AppManager.cpp:310: Saving to _autosave3 (blocking).
21302.978 Info AppManagerStates.cpp:2069: Saving finished
21372.868 Info AppManager.cpp:310: Saving to _autosave-platform-7s-first-trip-to-solar-system-edge (blocking).
21373.371 Info AppManagerStates.cpp:2069: Saving finished
21448.449 Loading map C:\Users\nicol\AppData\Roaming\Factorio\saves\_autosave-platform-7s-first-trip-to-solar-system-edge.zip: 26993493 bytes.
21448.511 Loading level.dat: 79801550 bytes.
21448.515 Info Scenario.cpp:178: Map version 2.0.13-1
21449.456 Loading blueprint storage: Local timestamp 1730141637, Cloud timestamp 1730141642
21449.468 Loading script.dat: 1222 bytes.
21449.473 Checksum for script __level__/control.lua: 2463946943
21742.248 Loading map C:\Users\nicol\AppData\Roaming\Factorio\saves\_autosave-platform-7s-first-trip-to-solar-system-edge.zip: 26993493 bytes.
21742.342 Loading level.dat: 79801550 bytes.
21742.347 Info Scenario.cpp:178: Map version 2.0.13-1
21743.282 Loading blueprint storage: Local timestamp 1730141637, Cloud timestamp 1730141642
21743.294 Loading script.dat: 1222 bytes.
21743.299 Checksum for script __level__/control.lua: 2463946943
21935.546 Info AppManager.cpp:310: Saving to _autosave-platform-7s-first-trip-to-solar-system-edge (blocking).
21936.061 Info AppManagerStates.cpp:2069: Saving finished
21936.805 Info AppManager.cpp:310: Saving to _autosave-platform-7s-first-trip-to-solar-system-edge (blocking).
21937.302 Info AppManagerStates.cpp:2069: Saving finished
21937.890 Info AppManager.cpp:310: Saving to _autosave-platform-7s-first-trip-to-solar-system-edge (blocking).
21938.397 Info AppManagerStates.cpp:2069: Saving finished
22057.449 Loading map C:\Users\nicol\AppData\Roaming\Factorio\saves\_autosave-platform-7s-first-trip-to-solar-system-edge.zip: 27213825 bytes.
22057.508 Loading level.dat: 80343798 bytes.
22057.513 Info Scenario.cpp:178: Map version 2.0.13-1
22058.384 Loading blueprint storage: Local timestamp 1730141637, Cloud timestamp 1730141642
22058.396 Loading script.dat: 1222 bytes.
22058.400 Checksum for script __level__/control.lua: 2463946943
22135.749 Loading map C:\Users\nicol\AppData\Roaming\Factorio\saves\_autosave-platform-7s-first-trip-to-solar-system-edge.zip: 27213825 bytes.
22135.801 Loading level.dat: 80343798 bytes.
22135.806 Info Scenario.cpp:178: Map version 2.0.13-1
22136.689 Loading blueprint storage: Local timestamp 1730141637, Cloud timestamp 1730141642
22136.700 Loading script.dat: 1222 bytes.
22136.705 Checksum for script __level__/control.lua: 2463946943
22168.190 Info AppManager.cpp:310: Saving to _autosave-platform-7s-first-trip-to-solar-system-edge (blocking).
22168.695 Info AppManagerStates.cpp:2069: Saving finished
22480.618 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
22481.134 Info AppManagerStates.cpp:2069: Saving finished
22769.761 Info HttpSharedState.cpp:55: Downloading https://auth.factorio.com/spaceage/api/existing_upload
22826.519 Starting Chartbundle creation
22838.617 Chartbundle creation is done, starting upload
22838.618 Info HttpSharedState.cpp:55: Downloading https://auth.factorio.com/spaceage/api/init_upload
22839.022 Info HttpSharedState.cpp:55: Downloading https://uploads.mods.factorio.com/upload/chartbundle/token/.eJwNizcOAjEQRe_immKCx4HLrBy-BZIRkhcqxN3X7Qs_9z2xjmd3dxcsh0Y15ABRQ08ovppUd3MLZb52sjBRTmzSHmV9jvGeHWsLk6DsU4lSxPI-FdTJWFS0Vo5M2jPggUE1klqyrMwk2giD1f0vDgInOg.ZyjugA.pedr5sCUnTlwdpswnMKvbgK3Kvw
22871.368 Info HttpSharedState.cpp:187: Downloading https://uploads.mods.factorio.com/upload/chartbundle/token/.eJwNizcOAjEQRe_immKCx4HLrBy-BZIRkhcqxN3X7Qs_9z2xjmd3dxcsh0Y15ABRQ08ovppUd3MLZb52sjBRTmzSHmV9jvGeHWsLk6DsU4lSxPI-FdTJWFS0Vo5M2jPggUE1klqyrMwk2giD1f0vDgInOg.ZyjugA.pedr5sCUnTlwdpswnMKvbgK3Kvw
22871.368 Info HttpSharedState.cpp:188: Status code: 503
22871.371 Info AuthServerConnector.cpp:34: Failed to reach auth server: code(503) message(<!DOCTYPE html>
	<html>
	  <head>
		<meta name="viewport" content="width=device-width, initial-scale=1">
		<meta charset="utf-8">
		<title>Application Error</title>
		<style media="screen">
		  html,body,iframe {
			margin: 0;
			padding: 0;
		  }
		  html,body {
			height: 100%;
			overflow: hidden;
		  }
		  iframe {
			width: 100%;
			height: 100%;
			border: 0;
		  }
		</style>
	  </head>
	  <body>
		<iframe src="//www.herokucdn.com/error-pages/application-error.html"></iframe>
	  </body>
	</html>)
22871.371 Error ChartBundleRequest.cpp:124: UpdateChartbundleRequest failed: Failed to reach auth server. Code: 503. Error: Unknown error.
23106.550 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
23107.088 Info AppManagerStates.cpp:2069: Saving finished
23152.704 Loading map C:\Users\nicol\AppData\Roaming\Factorio\saves\_autosave1.zip: 27113792 bytes.
23152.769 Loading level.dat: 80169165 bytes.
23152.776 Info Scenario.cpp:178: Map version 2.0.13-1
23153.760 Loading blueprint storage: Local timestamp 1730141637, Cloud timestamp 1730141642
23153.774 Loading script.dat: 1222 bytes.
23153.779 Checksum for script __level__/control.lua: 2463946943
23163.877 Loading map C:\Users\nicol\AppData\Roaming\Factorio\saves\_autosave2.zip: 26989439 bytes.
23163.934 Loading level.dat: 79895458 bytes.
23163.939 Info Scenario.cpp:178: Map version 2.0.13-1
23164.819 Loading blueprint storage: Local timestamp 1730141637, Cloud timestamp 1730141642
23164.831 Loading script.dat: 1231 bytes.
23164.835 Checksum for script __level__/control.lua: 2463946943
Attachments
factorio-current.log
(18.15 KiB) Downloaded 14 times
_autosave2.zip
My last autosave.
(25.74 MiB) Downloaded 11 times
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