[0.11.16] Crash when loading a game

[mozzinek]

Hello.
I'm playing on version 0.11.16 (Build 13544, win64), and game crashes some times when loading a save and some times while paying for a few minutes. Then I a window opens up saying: Unexpected error occurred. You can gelp us to solve the problem by posting the contents of te log file on the Factorio forums.
The problem is that I can't find log file. I have searched in program files and appdata/Roaming/Factorio.
If there is someone who now how to find log file or knows the solutin to the problem allready I would much appreciate the answer.

I apologize if i spelled something wrong, english is not my first language.

[cube]

The log file should be in C:\Users\<username>\AppData\Roaming\Factorio . Are you looking into AppData for the correct user? Anyway you can find the file by using the search function, it is named "factorio-current.log"

[mozzinek]

Tnx for reply cube. I found logis, so here are both of them.

factorio-current
193514.741647 Info Logger.cpp:152: 2015-03-04 10:50:08; Factorio 0.11.16 (Build 13544, win64)
193514.741701 Info Logger.cpp:156: Operating system: Windows 7 Service Pack 1
193514.741726 Info Paths.cpp:202: Read data path: C:/Program Files/Factorio/data
193514.741747 Info Paths.cpp:203: Write data path: C:/Users/George/AppData/Roaming/Factorio
193514.741768 Info Paths.cpp:204: Binaries path: C:/Program Files/Factorio/bin
193514.977049 Info ModManager.cpp:205: Loading mod core 0.0.0 (data.lua)
193514.997689 Info ModManager.cpp:205: Loading mod base 0.11.16 (data.lua)
193515.331525 Info ModManager.cpp:205: Loading mod base 0.11.16 (data-updates.lua)
193516.252056 Info AtlasSystem.cpp:157: Initial atlas bitmap size is 8192
193516.264327 Info AtlasSystem.cpp:91: Created atlas bitmap 8192x8187
193516.660313 Info AtlasSystem.cpp:91: Created atlas bitmap 8192x4935
193709.941907 Info GlobalContext.cpp:472: Goodbye

factorio-previous
192971.204496 Info Logger.cpp:152: 2015-03-04 10:41:04; Factorio 0.11.16 (Build 13544, win64)
192971.204554 Info Logger.cpp:156: Operating system: Windows 7 Service Pack 1
192971.204582 Info Paths.cpp:202: Read data path: C:/Program Files/Factorio/data
192971.204604 Info Paths.cpp:203: Write data path: C:/Users/George/AppData/Roaming/Factorio
192971.204625 Info Paths.cpp:204: Binaries path: C:/Program Files/Factorio/bin
192971.465586 Info ModManager.cpp:205: Loading mod core 0.0.0 (data.lua)
192971.485345 Info ModManager.cpp:205: Loading mod base 0.11.16 (data.lua)
192971.808029 Info ModManager.cpp:205: Loading mod base 0.11.16 (data-updates.lua)
192972.674476 Info AtlasSystem.cpp:157: Initial atlas bitmap size is 8192
192972.685560 Info AtlasSystem.cpp:91: Created atlas bitmap 8192x8187
192972.992987 Info AtlasSystem.cpp:91: Created atlas bitmap 8192x4935
192996.108170 Notice Scenario.cpp:125: Loading map C:/Users\George\AppData\Roaming\Factorio\saves\asdf.zip
192996.171566 Info Scenario.cpp:158: Map version 0.11.16-6
193003.461678 Info GlobalContext.cpp:472: Goodbye

[cube]

Are you sure that it is a log file from the crash? The current one looks like just starting factorio, and stopping it after three minutes, the previous is loading a game and immediately exitting. We need the log file that is generated right after the game crashed.

[mozzinek]

At the first time when i couldn't find the log file I whent into the game and then exiting, thinking game dind't make the log file because the crash. So now I went into the game one more time and load up a save and got the error and here it is.

factorio-current
0870.681393 Info Logger.cpp:152: 2015-03-05 11:19:22; Factorio 0.11.16 (Build 13544, win64)
0870.681475 Info Logger.cpp:156: Operating system: Windows 7 Service Pack 1
0870.681517 Info Paths.cpp:202: Read data path: C:/Program Files/Factorio/data
0870.681550 Info Paths.cpp:203: Write data path: C:/Users/George/AppData/Roaming/Factorio
0870.681581 Info Paths.cpp:204: Binaries path: C:/Program Files/Factorio/bin
0871.484571 Info ModManager.cpp:205: Loading mod core 0.0.0 (data.lua)
0871.508272 Info ModManager.cpp:205: Loading mod base 0.11.16 (data.lua)
0871.847374 Info ModManager.cpp:205: Loading mod base 0.11.16 (data-updates.lua)
0872.662549 Info AtlasSystem.cpp:157: Initial atlas bitmap size is 8192
0872.673412 Info AtlasSystem.cpp:91: Created atlas bitmap 8192x8187
0872.948137 Info AtlasSystem.cpp:91: Created atlas bitmap 8192x4935
0893.806397 Notice Scenario.cpp:125: Loading map C:/Users\George\AppData\Roaming\Factorio\saves\_autosave3.zip
0893.889576 Info Scenario.cpp:158: Map version 0.11.16-6
SymInit: Symbol-SearchPath: '.;C:\Program Files\Factorio;C:\Program Files\Factorio\bin\x64;C:\Windows;C:\Windows\system32;SRV*C:\websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 530, UserName: 'George'
OS-Version: 6.1.7601 (Service Pack 1) 0x100-0x1
C:\Program Files\Factorio\bin\x64\Factorio.exe:Factorio.exe (000000013FF20000), size: 11608064 (result: 0), SymType: 'PDB', PDB: 'C:\Program Files\Factorio\bin\x64\Factorio.pdb'
C:\Windows\SYSTEM32\ntdll.dll:ntdll.dll (00000000770C0000), size: 1740800 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\ntdll.dll', fileVersion: 6.1.7601.18247
C:\Windows\system32\kernel32.dll:kernel32.dll (0000000076EA0000), size: 1175552 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\kernel32.dll', fileVersion: 6.1.7601.18409
C:\Windows\system32\KERNELBASE.dll:KERNELBASE.dll (000007FEFD0B0000), size: 442368 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\KERNELBASE.dll', fileVersion: 6.1.7601.18409
C:\Windows\system32\WS2_32.dll:WS2_32.dll (000007FEFF1A0000), size: 315392 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WS2_32.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\msvcrt.dll:msvcrt.dll (000007FEFE080000), size: 651264 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\msvcrt.dll', fileVersion: 7.0.7601.17744
C:\Windows\system32\RPCRT4.dll:RPCRT4.dll (000007FEFDC80000), size: 1232896 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\RPCRT4.dll', fileVersion: 6.1.7601.18205
C:\Windows\system32\NSI.dll:NSI.dll (000007FEFF160000), size: 32768 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\NSI.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\WLDAP32.dll:WLDAP32.dll (000007FEFDBA0000), size: 335872 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WLDAP32.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\USER32.dll:USER32.dll (0000000076FC0000), size: 1024000 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\USER32.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\GDI32.dll:GDI32.dll (000007FEFDB30000), size: 421888 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\GDI32.dll', fileVersion: 6.1.7601.18275
C:\Windows\system32\LPK.dll:LPK.dll (000007FEFD2D0000), size: 57344 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\LPK.dll', fileVersion: 6.1.7601.18177
C:\Windows\system32\USP10.dll:USP10.dll (000007FEFD5A0000), size: 823296 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\USP10.dll', fileVersion: 1.626.7601.18454
C:\Windows\system32\ole32.dll:ole32.dll (000007FEFD920000), size: 2109440 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\ole32.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\WINMM.dll:WINMM.dll (000007FEF95E0000), size: 241664 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WINMM.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\PSAPI.DLL:PSAPI.DLL (0000000077290000), size: 28672 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\PSAPI.DLL', fileVersion: 6.1.7600.16385
C:\Windows\system32\OPENGL32.dll:OPENGL32.dll (000007FEF20D0000), size: 1167360 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\OPENGL32.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\ADVAPI32.dll:ADVAPI32.dll (000007FEFD440000), size: 897024 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\ADVAPI32.dll', fileVersion: 6.1.7601.18247
C:\Windows\SYSTEM32\sechost.dll:sechost.dll (000007FEFE1C0000), size: 126976 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\sechost.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\GLU32.dll:GLU32.dll (000007FEF3A70000), size: 184320 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\GLU32.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\DDRAW.dll:DDRAW.dll (000007FEF19A0000), size: 987136 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\DDRAW.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\DCIMAN32.dll:DCIMAN32.dll (000007FEFB560000), size: 32768 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\DCIMAN32.dll', fileVersion: 6.1.7601.18177
C:\Windows\system32\SETUPAPI.dll:SETUPAPI.dll (000007FEFF1F0000), size: 1929216 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\SETUPAPI.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\CFGMGR32.dll:CFGMGR32.dll (000007FEFCFF0000), size: 221184 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\CFGMGR32.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\OLEAUT32.dll:OLEAUT32.dll (000007FEFE1E0000), size: 880640 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\OLEAUT32.dll', fileVersion: 6.1.7601.17676
C:\Windows\system32\DEVOBJ.dll:DEVOBJ.dll (000007FEFCF10000), size: 106496 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\DEVOBJ.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\dwmapi.dll:dwmapi.dll (000007FEFA120000), size: 98304 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\dwmapi.dll', fileVersion: 6.1.7600.16385
C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\gdiplus.dll:gdiplus.dll (000007FEFB2A0000), size: 2187264 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\gdiplus.dll', fileVersion: 6.1.7601.18455
C:\Windows\system32\SHELL32.dll:SHELL32.dll (000007FEFE3D0000), size: 14188544 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\SHELL32.dll', fileVersion: 6.1.7601.18429
C:\Windows\system32\SHLWAPI.dll:SHLWAPI.dll (000007FEFDC00000), size: 462848 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\SHLWAPI.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\VERSION.dll:VERSION.dll (000007FEFBFC0000), size: 49152 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\VERSION.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\IMM32.DLL:IMM32.DLL (000007FEFF170000), size: 188416 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\IMM32.DLL', fileVersion: 6.1.7600.16385
C:\Windows\system32\MSCTF.dll:MSCTF.dll (000007FEFE2C0000), size: 1085440 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\MSCTF.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\profapi.dll:profapi.dll (000007FEFCEF0000), size: 61440 (result: 0), SymType: '-nosymbols-', PDB: 'C:\Windows\system32\profapi.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\d3d9.dll:d3d9.dll (000007FEF8B20000), size: 2093056 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\d3d9.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\d3d8thk.dll:d3d8thk.dll (000007FEF90A0000), size: 28672 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\d3d8thk.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\uxtheme.dll:uxtheme.dll (000007FEFB570000), size: 352256 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\uxtheme.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\nvd3dumx.dll:nvd3dumx.dll (000007FEEA780000), size: 17522688 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\nvd3dumx.dll', fileVersion: 9.18.13.4052
C:\Windows\system32\nvspcap64.dll:nvspcap64.dll (0000000180000000), size: 1318912 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\nvspcap64.dll', fileVersion: 15.3.33.0
C:\Windows\system32\CRYPT32.dll:CRYPT32.dll (000007FEFD130000), size: 1490944 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\CRYPT32.dll', fileVersion: 6.1.7601.18277
C:\Windows\system32\MSASN1.dll:MSASN1.dll (000007FEFCF00000), size: 61440 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\MSASN1.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\nvapi64.dll:nvapi64.dll (000007FEF92A0000), size: 3354624 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\nvapi64.dll', fileVersion: 9.18.13.4052
C:\Windows\System32\MSSWCH.dll:MSSWCH.dll (000007FEEC530000), size: 36864 (result: 0), SymType: '-nosymbols-', PDB: 'C:\Windows\System32\MSSWCH.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\CRYPTBASE.dll:CRYPTBASE.dll (000007FEFCD90000), size: 61440 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\CRYPTBASE.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\CLBCatQ.DLL:CLBCatQ.DLL (000007FEFDFE0000), size: 626688 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\CLBCatQ.DLL', fileVersion: 2001.12.8530.16385
C:\Windows\system32\powrprof.dll:powrprof.dll (000007FEFB520000), size: 180224 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\powrprof.dll', fileVersion: 6.1.7600.16385
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll:nvSCPAPI64.dll (000007FEEC280000), size: 1482752 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll', fileVersion: 7.17.13.4052
C:\Windows\system32\WindowsCodecs.dll:WindowsCodecs.dll (000007FEF9FB0000), size: 1445888 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WindowsCodecs.dll', fileVersion: 6.2.9200.16810
C:\Windows\system32\dsound.dll:dsound.dll (000007FEF1910000), size: 557056 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\dsound.dll', fileVersion: 6.1.7600.16385
C:\Windows\System32\MMDevApi.dll:MMDevApi.dll (000007FEFB4D0000), size: 307200 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\MMDevApi.dll', fileVersion: 6.1.7600.16385
C:\Windows\System32\PROPSYS.dll:PROPSYS.dll (000007FEFB7B0000), size: 1228800 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\PROPSYS.dll', fileVersion: 7.0.7601.17514
C:\Windows\system32\AUDIOSES.DLL:AUDIOSES.DLL (000007FEF7650000), size: 323584 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\AUDIOSES.DLL', fileVersion: 6.1.7601.17514
C:\Windows\system32\avrt.dll:avrt.dll (000007FEFB4C0000), size: 36864 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\avrt.dll', fileVersion: 6.1.7600.16385
C:\Windows\system32\dbghelp.dll:dbghelp.dll (000007FEEC880000), size: 1200128 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\dbghelp.dll', fileVersion: 6.1.7601.17514
C:\Windows\system32\SspiCli.dll:SspiCli.dll (000007FEFCCC0000), size: 151552 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\SspiCli.dll', fileVersion: 6.1.7601.18443
c:\factorio-deploy\libraries\stackwalker\stackwalker.cpp (1058): StackWalker::ShowCallstack
c:\factorio-deploy\src\util\logger.cpp (215): Logger::writeStacktrace
c:\factorio-deploy\src\util\logger.cpp (228): Logger::logStacktrace
c:\factorio-deploy\src\util\crashhandler.cpp (79): CrashHandler::writeStackTrace
c:\factorio-deploy\src\util\crashhandler.cpp (88): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076F3B940)
0000000076F3B940 (kernel32): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000077153398)
0000000077153398 (ntdll): (filename not available): MD5Final
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000770D85C8)
00000000770D85C8 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000770E9D2D)
00000000770E9D2D (ntdll): (filename not available): RtlDecodePointer
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000770D91CF)
00000000770D91CF (ntdll): (filename not available): RtlUnwindEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000077111248)
0000000077111248 (ntdll): (filename not available): KiUserExceptionDispatcher
c:\factorio-deploy\src\map\map.cpp (565): Map::setupEntities
c:\factorio-deploy\src\scenario\scenario.cpp (211): Scenario::loadFactory
c:\factorio-deploy\src\scenario\parallelscenarioloader.cpp (61): ParallelScenarioLoader::doLoad
c:\program files\boost_1_57_0\boost\thread\detail\thread.hpp (117): boost::detail::thread_data<boost::_bi::bind_t<void,void (__cdecl*)(ParallelScenarioLoader * __ptr64,MapDeserialiser * __ptr64,enum InputType,InputHandler * __ptr64,MultiplayerManager * __ptr64,bool),boost::_bi::list6<boost::_bi::value<ParallelScenarioLoader * __ptr64>,boost::_bi::value<MapDeserialiser * __ptr64>,boost::_bi::value<enum InputType>,boost::_bi::value<InputHandler * __ptr64>,boost::_bi::value<MultiplayerManager * __ptr64>,boost::_bi::value<bool> > > >::run
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000001400F1643)
00000001400F1643 (Factorio): (filename not available): boost::`anonymous namespace'::thread_start_function
f:\dd\vctools\crt\crtw32\startup\threadex.c (376): _callthreadstartex
f:\dd\vctools\crt\crtw32\startup\threadex.c (354): _threadstartex
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000076EB59ED)
0000000076EB59ED (kernel32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000770EC541)
00000000770EC541 (ntdll): (filename not available): RtlUserThreadStart
0896.331259 Error Util.cpp:43: Unexpected error occurred. You can help us to solve the problem by posting the contents of the log file on the Factorio forums.

factorio-previous
193514.741647 Info Logger.cpp:152: 2015-03-04 10:50:08; Factorio 0.11.16 (Build 13544, win64)
193514.741701 Info Logger.cpp:156: Operating system: Windows 7 Service Pack 1
193514.741726 Info Paths.cpp:202: Read data path: C:/Program Files/Factorio/data
193514.741747 Info Paths.cpp:203: Write data path: C:/Users/George/AppData/Roaming/Factorio
193514.741768 Info Paths.cpp:204: Binaries path: C:/Program Files/Factorio/bin
193514.977049 Info ModManager.cpp:205: Loading mod core 0.0.0 (data.lua)
193514.997689 Info ModManager.cpp:205: Loading mod base 0.11.16 (data.lua)
193515.331525 Info ModManager.cpp:205: Loading mod base 0.11.16 (data-updates.lua)
193516.252056 Info AtlasSystem.cpp:157: Initial atlas bitmap size is 8192
193516.264327 Info AtlasSystem.cpp:91: Created atlas bitmap 8192x8187
193516.660313 Info AtlasSystem.cpp:91: Created atlas bitmap 8192x4935
193709.941907 Info GlobalContext.cpp:472: Goodbye

[ssilk]

Moved from General

[kovarex]

For this, I would need the save that is causing this.

[mozzinek]

How can I post the save file?

Ok I found a web page where I can upload a .zip and share the link for download here.
So the first save is the save that I made and the second one is autosave. Autosave crashes when it loads and the save that I did crashes when I play for a 15-30s.

My save: http://www.mediafire.com/download/svpon ... g/asdf.zip
Autosave: http://www.mediafire.com/download/e5sww ... osave2.zip

[kovarex]

Thanks for the report and for the saves. I was able to locate a problem in the logic of the loading of the game. so it is fixed in 0.11.18

I was not able to reproduce the crash in the other save.