Can't buy game - PayPal

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SwissAndOr
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Can't buy game - PayPal

Post by SwissAndOr »

When I try to buy the game on PayPal, it says that there was an error communicating. Can someone please help me? This game seems awesome! The Bitcoin and Mastercard/Visa aren't options for me. Thanks!

slpwnd
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Re: Can't buy game - PayPal

Post by slpwnd »

Are you using a native Paypal account or a credit card via Paypal?

Zaik
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Re: Can't buy game - PayPal

Post by Zaik »

I am having this same issue. I'm using a Paypal account, not a credit card.

SwissAndOr
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Re: Can't buy game - PayPal

Post by SwissAndOr »

Tried both. None worked. Developers need to get this fixed quickly. Don't want people to resort to other options.

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Re: Can't buy game - PayPal

Post by slpwnd »

I haven't heard yet about any complaints on the native card processing, that should work fine. As for the problem with Paypal, what countries are you guys from? Do you have enough balance on the account? Something else notable you can think of? Thanks for the help to resolve this.

SwissAndOr
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Re: Can't buy game - PayPal

Post by SwissAndOr »

Definitely have enough money. I'm living in the U.S. Do you guys accept Amex?

UPDATE: This shows up twice as an active transaction:
Store Purchase PAYPAL ON EBAY MARK ( -$1.00 )

Zaik
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Re: Can't buy game - PayPal

Post by Zaik »

I'm from the US, might be why.

Don't believe I have any other alternative at the moment, unfortunately.

SwissAndOr
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Re: Can't buy game - PayPal

Post by SwissAndOr »

Good news! I sent them in email and they told me I could send the money to them directly via Paypal so I did (with a little extra tip) and I got it! Thanks!

slpwnd
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Re: Can't buy game - PayPal

Post by slpwnd »

Maybe we should make this "an official" option on the payment site for people who keep having problem with automatic Paypap payment and don't have other alternative ...

BenWo
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Re: Can't buy game - PayPal

Post by BenWo »

I was able to successfully buy the game using my paypal account yesterday morning. I am in the US as well.

ASATOR
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Re: Can't buy game - PayPal

Post by ASATOR »

i have the same problem with paypal every time i try come this message with error communicating :-(

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Re: Can't buy game - PayPal

Post by slpwnd »

ASATOR wrote:i have the same problem with paypal every time i try come this message with error communicating :-(
Could you contact us by email at support@factorio.com to resolve this ...

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maddok
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Re: Can't buy game - PayPal

Post by maddok »

it wont let me buy on any paymant option really want the game. been trying to buy since the 10th anyone can help thanks.

ASATOR
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Re: Can't buy game - PayPal

Post by ASATOR »

Maybe you can try it with a e-mail too

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maddok
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Re: Can't buy game - PayPal

Post by maddok »

i have sent an email but they haven't replayed for 16 hours so i am asking if there is another way about it insted of paypal and visa. thanks for the reply.

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Re: Can't buy game - PayPal

Post by CapnChaos »

I registered just to bump this. I've spent about an hour tonight just trying to send you guys money :(

1. Paypal - Apparently I can't use credit cards or gift cards because I get the communication error.

2. Credit card (GoPay) - I really don't want to give them my main credit card because the site looks sketchy, to be honest. I tried a gift card that I know has plenty of money on it and it gets declined.

3. Bitcoin - Sorry, I don't have any magical internet money.

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