[12.35] Game crashes repeatedly

[ScorpionSilver5]

My game is crashing every 10-20 minutes and it seems to be when an auto save happens.
Here is a copy of the log

Code: Select all

   0.002 2016-06-26 21:54:09; Factorio 0.12.35 (Build 18124, win64, steam)
   0.002 Operating system: Windows 10 
   0.003 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.003 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.003 Write data path: C:/Users/Damian/AppData/Roaming/Factorio
   0.003 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.065 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 20%] [Screen: 255]
   0.069 Available display adapters: 2
   0.069  [0]: \\.\DISPLAY1 - AMD Radeon(TM) R7 Graphics {0x05, [0,0], 1366x768, 32bit, 60Hz}
   0.070  [1]: \\.\DISPLAY2 - AMD Radeon(TM) R7 Graphics {0x8000001, [1366,0], 1920x1080, 32bit, 60Hz}
   0.071 Create display on adapter 0. Size 1266x668 at position [40, 32].
   1.220 Initialised OpenGL:[0] AMD Radeon(TM) R7 M265; driver: 4.5.13399 Compatibility Profile Context 15.201.1101.0
   1.300 Desktop composition is active.
   1.395 Loading mod core 0.0.0 (data.lua)
   1.402 Loading mod base 0.12.35 (data.lua)
   1.574 Checksum for core: 3711505753
   1.574 Checksum for mod base: 2829195351
   2.508 Initial atlas bitmap size is 16384
   2.517 Created atlas bitmap 16384x5509
  50.867 Sprites loaded
  50.868 Loading sounds...
  53.786 Factorio initialised
  86.915 Loading map C:/Users\Damian\AppData\Roaming\Factorio\saves\_autosave1.zip
  86.991 Info Scenario.cpp:124: Map version 0.12.35-0
  87.426 Checksum for script C:/Users/Damian/AppData/Roaming/Factorio/temp/currently-playing/control.lua: 393467729
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-4o6qmj\libraries\stackwalker\stackwalker.cpp (923): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-4o6qmj\src\util\logger.cpp (306): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-4o6qmj\src\util\logger.cpp (360): Logger::logStacktrace
c:\cygwin64\tmp\factorio-4o6qmj\src\util\crashhandler.cpp (84): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-4o6qmj\src\util\crashhandler.cpp (174): CrashHandler::SignalHandler
f:\dd\vctools\crt\crtw32\misc\winxfltr.c (372): _XcptFilter
f:\dd\vctools\crt\crtw32\startup\threadex.c (378): _callthreadstartex$filt$0
f:\dd\vctools\crt\crtw32\misc\amd64\chandler.c (162): __C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4A199AFD)
00007FFF4A199AFD (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4A124FE9)
00007FFF4A124FE9 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4A198C0A)
00007FFF4A198C0A (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000058FC4566)
0000000058FC4566 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000058FC4B69)
0000000058FC4B69 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000058F9AC44)
0000000058F9AC44 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000059ED2894)
0000000059ED2894 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000059EDCB2A)
0000000059EDCB2A (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000059ECE6C3)
0000000059ECE6C3 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000059E78470)
0000000059E78470 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000059CCE153)
0000000059CCE153 (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000005904025D)
000000005904025D (atio6axx): (filename not available): DrvPresentBuffers
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000059572C75)
0000000059572C75 (atio6axx): (filename not available): DrvPresentBuffers
c:\cygwin64\tmp\factorio-4o6qmj\libraries\allegro\src\opengl\ogl_lock.c (330): ogl_lock_region_nonbb_readwrite_fbo
c:\cygwin64\tmp\factorio-4o6qmj\libraries\allegro\src\opengl\ogl_lock.c (263): ogl_lock_region_nonbb_readwrite
c:\cygwin64\tmp\factorio-4o6qmj\libraries\allegro\src\opengl\ogl_lock.c (163): _al_ogl_lock_region_new
c:\cygwin64\tmp\factorio-4o6qmj\libraries\allegro\src\bitmap_lock.c (108): al_lock_bitmap_region
c:\cygwin64\tmp\factorio-4o6qmj\libraries\allegro\addons\image\gdiplus.cpp (411): _al_save_gdiplus_bitmap_f
c:\cygwin64\tmp\factorio-4o6qmj\src\graphics\sprite.cpp (291): Sprite::save
c:\cygwin64\tmp\factorio-4o6qmj\src\scenario\scenario.cpp (485): Scenario::savePreviewPicture
c:\cygwin64\tmp\factorio-4o6qmj\src\scenario\parallelscenariosaver.cpp (50): ParallelScenarioSaver::ParallelScenarioSaver
c:\cygwin64\tmp\factorio-4o6qmj\src\scenario\parallelscenariosaver.cpp (18): ParallelScenarioSaver::save
c:\cygwin64\tmp\factorio-4o6qmj\src\appmanagerstates.cpp (715): InSavingGameBox::InSavingGameBox
c:\cygwin64\tmp\factorio-4o6qmj\src\appmanagerstates.cpp (763): InAutoSavingGameBox::InAutoSavingGameBox
c:\cygwin64\tmp\factorio-4o6qmj\src\appmanager.cpp (162): AppManager::process
c:\cygwin64\tmp\factorio-4o6qmj\src\mainloop.cpp (452): MainLoop::tickStep
c:\cygwin64\tmp\factorio-4o6qmj\src\mainloop.cpp (582): MainLoop::run
c:\cygwin64\tmp\factorio-4o6qmj\src\main.cpp (490): wmain
f:\dd\vctools\crt\crtw32\startup\crt0.c (255): __tmainCRTStartup
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF494B8102)
00007FFF494B8102 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4A14C5B4)
00007FFF4A14C5B4 (ntdll): (filename not available): RtlUserThreadStart
1675.998 Error Util.cpp:78: Unexpected error occurred. You can help us to solve the problem by posting the contents of the log file on the Factorio forums.

I Have also attached the file in case that is a preferred format

[Loewchen]

Please upload log files from future crashes as well, comparison might give us additional information and helps us to rule out hardware issues.
Posting in code notation is best, as the forum search is able to find its content.

Greetings, Loewchen

[ScorpionSilver5]

Just had another crash after 30 minutes playing

Code: Select all

   0.011 2016-06-26 23:51:27; Factorio 0.12.35 (Build 18124, win64, steam)
   0.011 Operating system: Windows 10 
   0.012 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.012 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.012 Write data path: C:/Users/Damian/AppData/Roaming/Factorio
   0.012 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.096 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 20%] [Screen: 255]
   0.101 Available display adapters: 2
   0.101  [0]: \\.\DISPLAY1 - AMD Radeon(TM) R7 Graphics {0x05, [0,0], 1366x768, 32bit, 60Hz}
   0.101  [1]: \\.\DISPLAY2 - AMD Radeon(TM) R7 Graphics {0x8000001, [1366,0], 1920x1080, 32bit, 60Hz}
   0.102 Create display on adapter 0. Size 1266x668 at position [40, 32].
   1.366 Initialised OpenGL:[0] AMD Radeon(TM) R7 M265; driver: 4.5.13399 Compatibility Profile Context 15.201.1101.0
   1.479 Desktop composition is active.
   1.579 Loading mod core 0.0.0 (data.lua)
   1.589 Loading mod base 0.12.35 (data.lua)
   1.805 Checksum for core: 3711505753
   1.805 Checksum for mod base: 2829195351
   2.935 Initial atlas bitmap size is 16384
   2.943 Created atlas bitmap 16384x5509
  51.866 Sprites loaded
  51.866 Loading sounds...
  57.052 Factorio initialised
 162.425 Loading map C:/Users\Damian\AppData\Roaming\Factorio\saves\_autosave1.zip
 162.534 Info Scenario.cpp:124: Map version 0.12.35-0
 163.119 Checksum for script C:/Users/Damian/AppData/Roaming/Factorio/temp/currently-playing/control.lua: 393467729
2296.057 Error CrashHandler.cpp:105: Exception Code: c0000005, Address: 00007FF7961106CD
2296.057 Error CrashHandler.cpp:115: Exception Context:
rax=000002563d9c10a0, rbx=00000256371e5b60, rcx=000002563d9c10a0,
rdx=0000000000000000, rsi=00000000000001b8, rdi=00000256371e5b78,
rip=00007ff7961106cd, rsp=000000735b0ff900, rbp=0000000000000000,
 r8=0000000000000006,  r9=00000000ffffd573, r10=00000000ffffffff,
r11=000000735b0ff9c0, r12=000000735b0ffa90, r13=000000735b0ffa40,
r14=000002562d612130, r15=000000000000007d
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-4o6qmj\libraries\stackwalker\stackwalker.cpp (923): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-4o6qmj\src\util\logger.cpp (306): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-4o6qmj\src\util\logger.cpp (360): Logger::logStacktrace
c:\cygwin64\tmp\factorio-4o6qmj\src\util\crashhandler.cpp (84): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-4o6qmj\src\util\crashhandler.cpp (125): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF46867E1E)
00007FFF46867E1E (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4A19D998)
00007FFF4A19D998 (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4A185B26)
00007FFF4A185B26 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4A199AFD)
00007FFF4A199AFD (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4A124FE9)
00007FFF4A124FE9 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4A198C0A)
00007FFF4A198C0A (ntdll): (filename not available): KiUserExceptionDispatcher
c:\cygwin64\tmp\factorio-4o6qmj\src\graphics\drawqueue.cpp (385): DrawQueue::drawScaled
c:\cygwin64\tmp\factorio-4o6qmj\src\entity\transportline.cpp (256): TransportLine::draw
c:\cygwin64\tmp\factorio-4o6qmj\src\entity\transportbelttoground.cpp (198): TransportBeltToGround::draw
c:\cygwin64\tmp\factorio-4o6qmj\src\graphics\entityrenderer.cpp (210): EntityRenderer::prepareRow
c:\cygwin64\tmp\factorio-4o6qmj\src\graphics\entityrenderer.cpp (162): EntityRenderer::threadJob
c:\cygwin64\tmp\factorio-4o6qmj\src\util\thread.cpp (34): Thread::loop
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF795E54403)
00007FF795E54403 (Factorio): (filename not available): boost::`anonymous namespace'::thread_start_function
f:\dd\vctools\crt\crtw32\startup\threadex.c (376): _callthreadstartex
f:\dd\vctools\crt\crtw32\startup\threadex.c (354): _threadstartex
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF494B8102)
00007FFF494B8102 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF4A14C5B4)
00007FFF4A14C5B4 (ntdll): (filename not available): RtlUserThreadStart
2297.973 Error Util.cpp:78: Unexpected error occurred. You can help us to solve the problem by posting the contents of the log file on the Factorio forums.

[daniel34]

Can you run a memory test? It seems that your crashes happen randomly and without probable cause, that's why I would like to test the hardware first.

[ScorpionSilver5]

Sorry it took so long to get the memtest done,
it completed a full pass with no errors and was almost done with the second with no errors when i had to stop it.

[posila]

This is weird ... to me it seems like issue with not enough memory (of which you have plenty), or some kind of graphics issue.
Can set launch options in Factorio properties in Steam to following and see if it still crashes?

Code: Select all

--force-d3d

[TruePikachu]

I personally don't trust the results of that memory test, since it was carried out with multiple sticks of RAM and only for a single pass. I'd suggest (from personal experience) to run three-five passes on each stick, with only one stick in the machine at a time.

[ScorpionSilver5]

This is weird ... to me it seems like issue with not enough memory (of which you have plenty), or some kind of graphics issue.
Can set launch options in Factorio properties in Steam to following and see if it still crashes?

Code: Select all

--force-d3d

I found the problem it was that amd catalyst was changing to the on board graphic when it was saving, and i fixed it by making it always use my gpu