[posila] Internal error, unknown tile error

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eray
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[posila] Internal error, unknown tile error

Post by eray »

Today I've lost my 92 hours game save files and I really need your helps.

I was playing Factorio. Paused game and went outside when I came back to home I saw my computer's battery died and computer went to sleep mode. And then recharged the battery and turned on computer, Factorio was still running and I saved the game immediately.

Today I'm trying to load my save file but getting Internal error, unknown tile 24 error. I also tried autosaves but getting exactly same error. Can you tell me how can I fix that error?

OS : OSX El Capitan
Game Release : steam
Game Version: 0.12.33 (Build 18092, mac, steam)
Map Name : freeplay
Map Version: 0.12.33-0
Mods :
Alien Oil 1.0.8
RoadWorks 3.0.1
SimpleTeleporters 0.0.5
SuperTank 1.0.7
advanced-logistic-system 0.2.13
base 0.12.33
Save file : https://we.tl/gbsWNbspVe

factorio-current.log:

Code: Select all

   0.000 2016-06-01 17:35:28; Factorio 0.12.33 (Build 18092, mac, steam)
   0.000 Operating system: Mac OS X 10.11.1
   0.000 Program arguments: "/Users/erayalakese/Library/Application Support/Steam/steamapps/common/Factorio/factorio.app" 
   0.000 Read data path: /Users/erayalakese/Library/Application Support/Steam/steamapps/common/Factorio/factorio.app/Contents/data
   0.000 Write data path: /Users/erayalakese/Library/Application Support/factorio
   0.000 Binaries path: /Users/erayalakese/Library/Application Support/Steam/steamapps/common
   0.020 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 20%] [Screen: 255]
   0.020 Available display adapters: 2
   0.020  [0]: resolution 1440x900px at [0,0]
   0.021  [1]: resolution 1280x1024px at [-1280,0]
   0.021 Create display on adapter 0. Size 1280x720 at position [70, 72].
   0.100 Initialised OpenGL:[0] Intel HD Graphics 4000 OpenGL Engine; driver: 2.1 INTEL-10.10.18
   0.267 Loading mod core 0.0.0 (data.lua)
   0.272 Loading mod base 0.12.33 (data.lua)
   0.386 Loading mod advanced-logistics-system 0.2.13 (data.lua)
   0.465 Loading mod Alien Oil 1.0.8 (data.lua)
   0.541 Loading mod RoadWorks 3.0.1 (data.lua)
   0.625 Loading mod SimpleTeleporters 0.0.5 (data.lua)
   0.713 Loading mod SuperTank 1.0.7 (data.lua)
   0.814 Loading mod advanced-logistics-system 0.2.13 (data-final-fixes.lua)
   0.959 Checksum for core: 3711505753
   0.959 Checksum for mod base: 2829195351
   0.959 Checksum for mod advanced-logistics-system: 2657050918
   0.959 Checksum for mod Alien Oil: 3046560636
   0.959 Checksum for mod RoadWorks: 2177352808
   0.959 Checksum for mod SimpleTeleporters: 3966463480
   0.959 Checksum for mod SuperTank: 3994911066
   1.592 Initial atlas bitmap size is 16384
   1.595 Created atlas bitmap 16384x5830
  18.849 Sprites loaded
  18.851 Loading sounds...
  21.270 Factorio initialised
  28.651 Loading map /Users/erayalakese/Library/Application Support/factorio/saves/ERAYbuldum.zip
  28.782 Info Scenario.cpp:124: Map version 0.12.33-0
  43.629 Loading map /Users/erayalakese/Library/Application Support/factorio/saves/_autosave3.zip
  43.661 Info Scenario.cpp:124: Map version 0.12.33-0
 399.615 Loading map /Users/erayalakese/Library/Application Support/factorio/saves/ERAYbuldum.zip
 399.660 Info Scenario.cpp:124: Map version 0.12.33-0
factorio-previous.log

Code: Select all

   0.000 2016-06-01 17:32:19; Factorio 0.12.33 (Build 18092, mac, steam)
   0.001 Operating system: Mac OS X 10.11.1
   0.001 Program arguments: "/Users/erayalakese/Library/Application Support/Steam/steamapps/common/Factorio/factorio.app" 
   0.001 Read data path: /Users/erayalakese/Library/Application Support/Steam/steamapps/common/Factorio/factorio.app/Contents/data
   0.001 Write data path: /Users/erayalakese/Library/Application Support/factorio
   0.001 Binaries path: /Users/erayalakese/Library/Application Support/Steam/steamapps/common
   0.035 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 20%] [Screen: 255]
   0.036 Available display adapters: 2
   0.036  [0]: resolution 1440x900px at [0,0]
   0.036  [1]: resolution 1280x1024px at [-1280,0]
   0.036 Create display on adapter 0. Size 1280x720 at position [70, 72].
   0.123 Initialised OpenGL:[0] Intel HD Graphics 4000 OpenGL Engine; driver: 2.1 INTEL-10.10.18
   0.318 Loading mod core 0.0.0 (data.lua)
   0.323 Loading mod base 0.12.33 (data.lua)
   0.443 Loading mod advanced-logistics-system 0.2.13 (data.lua)
   0.530 Loading mod Alien Oil 1.0.8 (data.lua)
   0.606 Loading mod RoadWorks 3.0.1 (data.lua)
   0.697 Loading mod SimpleTeleporters 0.0.5 (data.lua)
   0.821 Loading mod SuperTank 1.0.7 (data.lua)
   0.924 Loading mod advanced-logistics-system 0.2.13 (data-final-fixes.lua)
   1.027 Checksum for core: 3711505753
   1.027 Checksum for mod base: 2829195351
   1.027 Checksum for mod advanced-logistics-system: 2657050918
   1.027 Checksum for mod Alien Oil: 3046560636
   1.027 Checksum for mod RoadWorks: 2177352808
   1.027 Checksum for mod SimpleTeleporters: 3966463480
   1.027 Checksum for mod SuperTank: 3994911066
   1.651 Initial atlas bitmap size is 16384
   1.653 Created atlas bitmap 16384x5830
  18.476 Sprites loaded
  18.480 Loading sounds...
  20.929 Factorio initialised
  28.153 Loading map /Users/erayalakese/Library/Application Support/factorio/saves/ERAYbuldum.zip
  28.186 Info Scenario.cpp:124: Map version 0.12.33-0
  53.448 Loading map /Users/erayalakese/Library/Application Support/factorio/saves/ERAYbuldum.zip
  53.479 Info Scenario.cpp:124: Map version 0.12.33-0
 161.768 Loading map /Users/erayalakese/Library/Application Support/factorio/saves/_autosave3.zip
 161.907 Info Scenario.cpp:124: Map version 0.12.33-0
 174.083 Loading map /Users/erayalakese/Library/Application Support/factorio/saves/_autosave2.zip
 174.120 Info Scenario.cpp:124: Map version 0.12.33-0
 184.144 Steam API shutdown.
 184.200 Goodbye
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eray
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Re: Internal error, unknown tile error

Post by eray »

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Klonan
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Re: Internal error, unknown tile error

Post by Klonan »

Thanks for the report,

It seems like your save game was corrupted
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eray
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Re: Internal error, unknown tile error

Post by eray »

Klonan wrote:Thanks for the report,

It seems like your save game was corrupted
I know it's corrupted, I'm looking for a way to fix that. Is it possible to know details of 24th tile. Maybe there is a tile with about my mods. SO maybe I can change this tile with grass. And it solves my problem

I've paid this game and spend too much time for my save file. So "It seems like your save game was corrupted" is not enough information for me. I need support. Thank you.
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Klonan
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Re: Internal error, unknown tile error

Post by Klonan »

eray wrote:
Klonan wrote:Thanks for the report,

It seems like your save game was corrupted
I know it's corrupted, I'm looking for a way to fix that. Is it possible to know details of 24th tile. Maybe there is a tile with about my mods. SO maybe I can change this tile with grass. And it solves my problem

I've paid this game and spend too much time for my save file. So "It seems like your save game was corrupted" is not enough information for me. I need support. Thank you.
I only process the reports, i don't have any more specific information about the issue, but as its in confirmed that means it is in our system, and there will be more specific information later on
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eray
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Re: Internal error, unknown tile error

Post by eray »

Klonan wrote:
eray wrote:
Klonan wrote:Thanks for the report,

It seems like your save game was corrupted
I know it's corrupted, I'm looking for a way to fix that. Is it possible to know details of 24th tile. Maybe there is a tile with about my mods. SO maybe I can change this tile with grass. And it solves my problem

I've paid this game and spend too much time for my save file. So "It seems like your save game was corrupted" is not enough information for me. I need support. Thank you.
I only process the reports, i don't have any more specific information about the issue, but as its in confirmed that means it is in our system, and there will be more specific information later on
So I misunderstood your answer. I'm sorry if I offended you.

So I'll wait an answer to this topic, right?
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posila
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Re: [posila] Internal error, unknown tile error

Post by posila »

Hi, we saw this issue ("unknown tile") before, but were not able to restore that corrupted save and find cause of the issue. Luckily we were able to restore your save: https://www.dropbox.com/s/upcsyoxh5akmp ... d.zip?dl=0
However we still don't know what caused the issue.
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eray
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Re: [posila] Internal error, unknown tile error

Post by eray »

posila wrote:Hi, we saw this issue ("unknown tile") before, but were not able to restore that corrupted save and find cause of the issue. Luckily we were able to restore your save: https://www.dropbox.com/s/upcsyoxh5akmp ... d.zip?dl=0
However we still don't know what caused the issue.
I'm really happy , thank you so much. Now I can finish my game :)
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