About server

Anything that prevents you from playing the game properly. Do you have issues playing for the game, downloading it or successfully running it on your computer? Let us know here.
flynep
Manual Inserter
Manual Inserter
Posts: 3
Joined: Sun Apr 27, 2025 9:08 am
Contact:

About server

Post by flynep »

I need two servers and I have just one public ip.
So I tried srv DNS.
It half works.

I can connect the server directly by subdomain.
But I cannot connect the server from lobby.

Should I set some something like

Code: Select all

"public_address": "factorio.example.com:34198",
or add a key value

Code: Select all

"port": 34198,
in server-setting
or Another

I can sure the issue is in boardcast to lobby, not the dns or port transfer.
Loewchen
Global Moderator
Global Moderator
Posts: 10213
Joined: Wed Jan 07, 2015 5:53 pm
Contact:

Re: About server

Post by Loewchen »

Post the complete log of a session with the issue, see 52433.
flynep
Manual Inserter
Manual Inserter
Posts: 3
Joined: Sun Apr 27, 2025 9:08 am
Contact:

Re: About server

Post by flynep »

the previous log

Code: Select all

   1.360 Info AuthServerConnector.cpp:110: Obtained serverPadlock for serverHash (Cu7cT3nnvAX4gBnNCYwXjUzFYPO0ePoT) from the auth server.
   1.360 Info ServerMultiplayerManager.cpp:808: updateTick(45514) changing state from(CreatingGame) to(InGame)
   1.428 Info ServerRouter.cpp:668: Asking pingpong servers (pingpong1.factorio.com:34197, pingpong2.factorio.com:34197, pingpong3.factorio.com:34197, pingpong4.factorio.com:34197) for own address
   1.428 Info UDPSocket.cpp:44: Opening socket for broadcast
   1.428 Error InterruptibleStdioStream.cpp:60: Got EOF on stdin; closing
   1.428 Info RemoteCommandProcessor.cpp:126: Starting RCON interface at IP ADDR:({0.0.0.0:27015})
   1.428 Info CommandLineMultiplayer.cpp:292: Maximum segment size = 100; minimum segment size = 25; maximum-segment-size peer count = 10; minimum-segment-size peer count = 20
   1.611 Info ServerRouter.cpp:547: Own address is IP ADDR:({126.65.250.250:5440}) (confirmed by pingpong3)
   1.611 Info AuthServerConnector.cpp:618: Performing TLS check.
   1.611 Info HttpSharedState.cpp:55: Downloading https://auth.factorio.com/tls-check/success
   1.628 Info ServerRouter.cpp:547: Own address is IP ADDR:({126.65.250.250:5440}) (confirmed by pingpong1)
   1.678 Info ServerRouter.cpp:547: Own address is IP ADDR:({126.65.250.250:5440}) (confirmed by pingpong2)
   2.162 Info AuthServerConnector.cpp:651: TLS check success.
   2.897 Info MatchingServer.cpp:129: Matching server game `21190225` has been created.
   2.911 Info ServerMultiplayerManager.cpp:738: Matching server connection resumed
I restart the server and the pingpong changed

Code: Select all

   1.316 Info AuthServerConnector.cpp:110: Obtained serverPadlock for serverHash (ftf2NKwHZeheRrGScbOnrwuwQ46xp6Kl) from the auth server.
   1.316 Info ServerMultiplayerManager.cpp:808: updateTick(52313) changing state from(CreatingGame) to(InGame)
   1.389 Info ServerRouter.cpp:668: Asking pingpong servers (pingpong1.factorio.com:34197, pingpong2.factorio.com:34197, pingpong3.factorio.com:34197, pingpong4.factorio.com:34197) for own address
   1.389 Info UDPSocket.cpp:44: Opening socket for broadcast
   1.389 Error InterruptibleStdioStream.cpp:60: Got EOF on stdin; closing
   1.389 Info RemoteCommandProcessor.cpp:126: Starting RCON interface at IP ADDR:({0.0.0.0:27015})
   1.389 Info CommandLineMultiplayer.cpp:292: Maximum segment size = 100; minimum segment size = 25; maximum-segment-size peer count = 10; minimum-segment-size peer count = 20
   1.556 Info ServerRouter.cpp:547: Own address is IP ADDR:({126.65.250.250:48163}) (confirmed by pingpong3)
   1.556 Info AuthServerConnector.cpp:618: Performing TLS check.
   1.556 Info HttpSharedState.cpp:55: Downloading https://auth.factorio.com/tls-check/success
   1.590 Info ServerRouter.cpp:547: Own address is IP ADDR:({126.65.250.250:48163}) (confirmed by pingpong1)
   1.640 Info ServerRouter.cpp:547: Own address is IP ADDR:({126.65.250.250:48163}) (confirmed by pingpong2)
Rseding91
Factorio Staff
Factorio Staff
Posts: 15801
Joined: Wed Jun 11, 2014 5:23 am
Contact:

Re: About server

Post by Rseding91 »

That means your ISP has put you behind some form of NAT, and because of that, people won’t be able to connect to your server (as you’ve found out). You’ll have to contact your ISP about it since there’s nothing Factorio can do about it.
If you want to get ahold of me I'm almost always on Discord.
flynep
Manual Inserter
Manual Inserter
Posts: 3
Joined: Sun Apr 27, 2025 9:08 am
Contact:

Re: About server

Post by flynep »

Rseding91 wrote: Mon Apr 28, 2025 12:35 am That means your ISP has put you behind some form of NAT, and because of that, people won’t be able to connect to your server (as you’ve found out). You’ll have to contact your ISP about it since there’s nothing Factorio can do about it.
thank you very much
I will contact my ISP
Post Reply

Return to “Technical Help”