Players can't join public server

Anything that prevents you from playing the game properly. Do you have issues playing for the game, downloading it or successfully running it on your computer? Let us know here.
Post Reply
Copy link
Enrypase
Manual Inserter
Manual Inserter
Posts: 4
Joined: Tue Feb 14, 2023 4:49 pm
Contact:
Contact Enrypase

Players can't join public server

Post by Enrypase »

Hi everybody,
I've just setted-up a linux server following https://www.vultr.com/docs/how-to-insta ... debian-11/
The problem is that, while I am able to join, other players can't.
Some logs:

Code: Select all

 0.000 2023-02-14 16:37:47; Factorio 1.1.76 (build 60350, linux64, headless)
   0.050 Operating system: Linux (Ubuntu 20.04)
   0.050 Program arguments: "bin/x64/factorio" "--start-server" "./savegames/Nick_Yu_Fabien.zip" "--server-settings" "./server-settings.json"
   0.050 Config path: /opt/factorio/config/config.ini
   0.050 Read data path: /opt/factorio/data
   0.050 Write data path: /opt/factorio [15804/28682MB]
   0.050 Binaries path: /opt/factorio/bin
   0.058 System info: [CPU:       Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz, 1 core, RAM: 976 MB]
   0.058 Environment: DISPLAY=<unset> WAYLAND_DISPLAY=<unset> DESKTOP_SESSION=<unset> XDG_SESSION_DESKTOP=<unset> XDG_CURRENT_DESKTOP=<unset> __GL_FSAA_MODE=<unset> __GL_LOG_MAX_ANISO=<unset> __GL_SYNC_TO_VBLANK=<unset> __GL_SORT_FBCONFIGS=<unset> __GL_YIELD=<unset>
   0.058 Running in headless mode
   0.153 Loading mod settings ArmouredBiters 1.1.6 (settings.lua)
   0.154 Loading mod settings Krastorio2 1.3.15 (settings.lua)
   0.155 Loading mod settings Krastorio2 1.3.15 (settings-updates.lua)
   0.159 Loading mod core 0.0.0 (data.lua)
   0.193 Loading mod base 1.1.76 (data.lua)
   0.497 Loading mod ArmouredBiters 1.1.6 (data.lua)
   0.553 Loading mod bullet-trails 0.6.2 (data.lua)
   0.598 Loading mod flib 0.12.4 (data.lua)
   0.644 Loading mod Krastorio2 1.3.15 (data.lua)
   0.826 Loading mod base 1.1.76 (data-updates.lua)
   0.886 Loading mod bullet-trails 0.6.2 (data-updates.lua)
   0.945 Loading mod Krastorio2 1.3.15 (data-updates.lua)
   1.110 Loading mod Krastorio2 1.3.15 (data-final-fixes.lua)
   1.353 Checksum for core: 870127790
   1.353 Checksum of base: 3065294274
   1.354 Checksum of ArmouredBiters: 1785500845
   1.354 Checksum of bullet-trails: 3735931065
   1.354 Checksum of flib: 798436525
   1.354 Checksum of Krastorio2Assets: 0
   1.354 Checksum of Krastorio2: 1634344965
   1.753 Prototype list checksum: 2022152360
   1.838 Info PlayerData.cpp:71: Local player-data.json available, timestamp 1676392476
   1.838 Info PlayerData.cpp:78: Cloud player-data.json unavailable
   1.840 Factorio initialised
   1.841 Info ServerSynchronizer.cpp:29: nextHeartbeatSequenceNumber(0) initialized Synchronizer nextTickClosureTick(0).
   1.841 Info ServerMultiplayerManager.cpp:795: updateTick(4294967295) changing state from(Ready) to(PreparedToHostGame)
   1.841 Info ServerMultiplayerManager.cpp:795: updateTick(4294967295) changing state from(PreparedToHostGame) to(CreatingGame)
   1.845 Loading map /opt/factorio/./savegames/Nick_Yu_Fabien.zip: 9402928 bytes.
   1.900 Loading level.dat: 23962949 bytes.
   1.917 Info Scenario.cpp:199: Map version 1.1.76-0
   4.567 Loading script.dat: 1112587 bytes.
   4.595 Checksum for script /opt/factorio/temp/currently-playing/control.lua: 716596860
   4.623 Checksum for script __Krastorio2__/control.lua: 3870296530
   4.768 Info UDPSocket.cpp:27: Opening socket at (IP ADDR:({0.0.0.0:34197}))
   4.768 Hosting game at IP ADDR:({0.0.0.0:34197})
   4.768 Info HttpSharedState.cpp:54: Downloading https://auth.factorio.com/generate-server-padlock-2?api_version=5
   5.127 Info AuthServerConnector.cpp:79: Obtained serverPadlock for serverHash (wABnVqUILish8x3wfcnPlese06xnyoup) from the auth server.
   5.135 Info ServerMultiplayerManager.cpp:795: updateTick(383904) changing state from(CreatingGame) to(InGame)
   5.167 Info ServerRouter.cpp:650: Asking pingpong servers (pingpong1.factorio.com:34197, pingpong2.factorio.com:34197, pingpong3.factorio.com:34197, pingpong4.factorio.com:34197) for own address
   5.167 Info UDPSocket.cpp:39: Opening socket for broadcast
   5.168 Info CommandLineMultiplayer.cpp:292: Maximum segment size = 100; minimum segment size = 25; maximum-segment-size peer count = 10; minimum-segment-size peer count = 20
   5.252 Info ServerRouter.cpp:533: Own address is IP ADDR:({192.236.162.153:34197}) (confirmed by pingpong1)
   5.268 Info ServerRouter.cpp:533: Own address is IP ADDR:({192.236.162.153:34197}) (confirmed by pingpong3)
   5.419 Info ServerRouter.cpp:533: Own address is IP ADDR:({192.236.162.153:34197}) (confirmed by pingpong4)
   5.544 Info MatchingServer.cpp:114: Matching server game `14543464` has been created.
   5.551 Info ServerMultiplayerManager.cpp:727: Matching server connection resumed
  20.385 ConnectionRequestReplyConfirm (type(ConnectionRequestReplyConfirm) ) from(IP ADDR:({217.171.70.77:43893}))
  20.385 Refusing connection for address (IP ADDR:({217.171.70.77:43893})), username (Enrypase). UserVerificationMissing
  21.501 ConnectionRequestReplyConfirm (type(ConnectionRequestReplyConfirm) ) from(IP ADDR:({217.171.70.77:43854}))
  21.502 Refusing connection for address (IP ADDR:({217.171.70.77:43854})), username (Enrypase). ModStartupSettingMismatch
  55.335 ConnectionRequestReplyConfirm (type(ConnectionRequestReplyConfirm) ) from(IP ADDR:({217.171.70.77:43886}))
  55.335 Refusing connection for address (IP ADDR:({217.171.70.77:43886})), username (Enrypase). UserVerificationMissing
  56.235 ConnectionRequestReplyConfirm (type(ConnectionRequestReplyConfirm) ) from(IP ADDR:({217.171.70.77:43842}))
  56.235 Info ServerRouter.cpp:451: Replying to connectionRequest for address(IP ADDR:({217.171.70.77:43842})).
  56.235 Info ServerSynchronizer.cpp:604: nextHeartbeatSequenceNumber(3063) adding peer(1)
  56.252 Info ServerMultiplayerManager.cpp:795: updateTick(383904) changing state from(InGame) to(InGameSavingMap)
  56.351 Info ServerMultiplayerManager.cpp:944: updateTick(383904) received stateChanged peerID(1) oldState(Ready) newState(ConnectedWaitingForMap)
  57.784 Info ServerMultiplayerManager.cpp:1005: UpdateTick(383904) Serving map(/opt/factorio/temp/mp-save-0.zip) for peer(1) size(8851482) auxiliary(172) crc(2307667008)
  57.784 Info ServerMultiplayerManager.cpp:795: updateTick(383904) changing state from(InGameSavingMap) to(InGame)
  57.901 Info ServerMultiplayerManager.cpp:944: updateTick(383904) received stateChanged peerID(1) oldState(ConnectedWaitingForMap) newState(ConnectedDownloadingMap)
  62.718 Info ServerMultiplayerManager.cpp:944: updateTick(383904) received stateChanged peerID(1) oldState(ConnectedDownloadingMap) newState(ConnectedLoadingMap)
  63.435 Info ServerMultiplayerManager.cpp:944: updateTick(383946) received stateChanged peerID(1) oldState(ConnectedLoadingMap) newState(TryingToCatchUp)
  63.435 Info ServerMultiplayerManager.cpp:944: updateTick(383946) received stateChanged peerID(1) oldState(TryingToCatchUp) newState(WaitingForCommandToStartSendingTickClosures)
  63.435 Info GameActionHandler.cpp:5049: UpdateTick (383946) processed PlayerJoinGame peerID(1) playerIndex(2) mode(connect)
  63.551 Info ServerMultiplayerManager.cpp:944: updateTick(383953) received stateChanged peerID(1) oldState(WaitingForCommandToStartSendingTickClosures) newState(InGame)
2023-02-14 16:38:50 [JOIN] Enrypase joined the game
 128.285 ConnectionRequestReplyConfirm (type(ConnectionRequestReplyConfirm) ) from(IP ADDR:({212.***.125:33551}))
 128.285 Refusing connection for address (IP ADDR:({212.***.125:33551})), username (Nik***). UserVerificationMissing
Refusing connection for address (IP ADDR:({212.***.125:33551})), username (Nik***). UserVerificationMissing 151.485 Info ServerMultiplayerManager.cpp:1058: Disconnect notification for peer (1)
 151.485 Info ServerMultiplayerManager.cpp:944: updateTick(389229) received stateChanged peerID(1) oldState(InGame) newState(DisconnectScheduled)
2023-02-14 16:40:18 [LEAVE] Enrypase left the game
 151.486 Info ServerSynchronizer.cpp:623: nextHeartbeatSequenceNumber(8779) removing peer(1).
 152.485 Info ServerMultiplayerManager.cpp:1205: Auto saving map as /opt/factorio/./savegames/Nick_Yu_Fabien.zip
 152.501 Info AppManager.cpp:420: Saving game as /opt/factorio/./savegames/Nick_Yu_Fabien.zip
 154.186 Info AppManagerStates.cpp:1909: Saving finished
 453.401 ConnectionRequestReplyConfirm (type(ConnectionRequestReplyConfirm) ) from(IP ADDR:({212.95.5.125:33553}))
 453.402 Refusing connection for address (IP ADDR:({212.***.125:33553})), username (Nik***). UserVerificationMissing
 454.101 ConnectionRequestReplyConfirm (type(ConnectionRequestReplyConfirm) ) from(IP ADDR:({212.95.5.125:33554}))
 454.102 Refusing connection for address (IP ADDR:({212.***.125:33554})), username (Nik***). ModsMismatch
 524.601 ConnectionRequestReplyConfirm (type(ConnectionRequestReplyConfirm) ) from(IP ADDR:({212.95.5.125:33556}))
 524.602 Refusing connection for address (IP ADDR:({212.***.125:33556})), username (Nik***). UserVerificationMissing
 525.501 ConnectionRequestReplyConfirm (type(ConnectionRequestReplyConfirm) ) from(IP ADDR:({212.95.5.125:33557}))
 525.502 Refusing connection for address (IP ADDR:({212.***.125:33557})), username (Nik***). ModStartupSettingMismatch
 546.685 ConnectionRequestReplyConfirm (type(ConnectionRequestReplyConfirm) ) from(IP ADDR:({212.95.5.125:33558}))
 546.685 Refusing connection for address (IP ADDR:({212.***.125:33558})), username (Nik***). UserVerificationMissing
We have both a steam account and are both registered on the forum and I don't know why the server replies to him that it's not reachable while it works fine for me, even if the only thing that changes is that to me the server replies with this:

Code: Select all

56.235 ConnectionRequestReplyConfirm (type(ConnectionRequestReplyConfirm) ) from(IP ADDR:({217.171.70.77:43842}))
Top
Loewchen
Global Moderator
Global Moderator
Posts: 9754
Joined: Wed Jan 07, 2015 5:53 pm
Contact:
Contact Loewchen

Re: Players can't join public server

Post by Loewchen »

The logged reason for the disconnect is UserVerificationMissing, meaning he is not logged in.
Top
Enrypase
Manual Inserter
Manual Inserter
Posts: 4
Joined: Tue Feb 14, 2023 4:49 pm
Contact:
Contact Enrypase

Re: Players can't join public server

Post by Enrypase »

What does it mean? Where should they be logged? :/
(Right now I settled public as false and I removed the user auth and everything works fine but, anyway, I'd like to fix the issue)
Top
DaleStan
Filter Inserter
Filter Inserter
Posts: 382
Joined: Mon Jul 09, 2018 2:40 am
Contact:
Contact DaleStan

Re: Players can't join public server

Post by DaleStan »

The reason is shown in the log:

Code: Select all

128.285 Refusing connection for address (IP ADDR:({212.***.125:33551})), username (Nik***). UserVerificationMissing
If your server is public, all players must be logged in to their Factorio account.
Top
User avatar
MEOWMI
Filter Inserter
Filter Inserter
Posts: 342
Joined: Wed May 22, 2019 12:21 pm
Contact:
Contact MEOWMI

Re: Players can't join public server

Post by MEOWMI »

You say registered on the forum but do you also mean logged in inside the game itself? It does have a login system, for multiplayer purposes. It's in the settings.
Top
Enrypase
Manual Inserter
Manual Inserter
Posts: 4
Joined: Tue Feb 14, 2023 4:49 pm
Contact:
Contact Enrypase

Re: Players can't join public server

Post by Enrypase »

DaleStan wrote: Wed Feb 15, 2023 6:25 pm The reason is shown in the log:

Code: Select all

128.285 Refusing connection for address (IP ADDR:({212.***.125:33551})), username (Nik***). UserVerificationMissing
If your server is public, all players must be logged in to their Factorio account.
Everyone is from steam so aren't we connected automatically? I checked the settings and I see nothing regarding the multiplayer. Tell me if I'm wrong
Top
Loewchen
Global Moderator
Global Moderator
Posts: 9754
Joined: Wed Jan 07, 2015 5:53 pm
Contact:
Contact Loewchen

Re: Players can't join public server

Post by Loewchen »

Enrypase wrote: Thu Feb 16, 2023 3:51 am Everyone is from steam so aren't we connected automatically? I checked the settings and I see nothing regarding the multiplayer. Tell me if I'm wrong
Depends on their settings and license. Post the client log of a session with the issue.
Top
FuryoftheStars
Smart Inserter
Smart Inserter
Posts: 2768
Joined: Tue Apr 25, 2017 2:01 pm
Contact:
Contact FuryoftheStars

Re: Players can't join public server

Post by FuryoftheStars »

Enrypase wrote: Thu Feb 16, 2023 3:51 am
DaleStan wrote: Wed Feb 15, 2023 6:25 pm The reason is shown in the log:

Code: Select all

128.285 Refusing connection for address (IP ADDR:({212.***.125:33551})), username (Nik***). UserVerificationMissing
If your server is public, all players must be logged in to their Factorio account.
Everyone is from steam so aren't we connected automatically? I checked the settings and I see nothing regarding the multiplayer. Tell me if I'm wrong
I could be wrong, but I believe they are referring to being logged in here:
Login.jpg
Login.jpg (83.27 KiB) Viewed 2223 times
And no, afaik, being a Steam user does not complete that automatically for you.
My Mods: Classic Factorio Basic Oil Processing | Sulfur Production from Oils | Wood to Oil Processing | Infinite Resources - Normal Yield | Tree Saplings (Redux) | Alien Biomes Tweaked | Restrictions on Artificial Tiles | New Gear Girl & HR Graphics
Top
Enrypase
Manual Inserter
Manual Inserter
Posts: 4
Joined: Tue Feb 14, 2023 4:49 pm
Contact:
Contact Enrypase

Re: Players can't join public server

Post by Enrypase »

FuryoftheStars wrote: Thu Feb 16, 2023 6:52 am
Enrypase wrote: Thu Feb 16, 2023 3:51 am
DaleStan wrote: Wed Feb 15, 2023 6:25 pm The reason is shown in the log:

Code: Select all

128.285 Refusing connection for address (IP ADDR:({212.***.125:33551})), username (Nik***). UserVerificationMissing
If your server is public, all players must be logged in to their Factorio account.
Everyone is from steam so aren't we connected automatically? I checked the settings and I see nothing regarding the multiplayer. Tell me if I'm wrong
I could be wrong, but I believe they are referring to being logged in here:
Login.jpg

And no, afaik, being a Steam user does not complete that automatically for you.
I checked my profile and I was logged.
I'll keep you updated in the next future because I'll be out of home for some days :P
Thanks for all the suggestions <3
Top
FuryoftheStars
Smart Inserter
Smart Inserter
Posts: 2768
Joined: Tue Apr 25, 2017 2:01 pm
Contact:
Contact FuryoftheStars

Re: Players can't join public server

Post by FuryoftheStars »

Enrypase wrote: Sun Feb 19, 2023 3:53 pm
FuryoftheStars wrote: Thu Feb 16, 2023 6:52 am
Enrypase wrote: Thu Feb 16, 2023 3:51 am
DaleStan wrote: Wed Feb 15, 2023 6:25 pm The reason is shown in the log:

Code: Select all

128.285 Refusing connection for address (IP ADDR:({212.***.125:33551})), username (Nik***). UserVerificationMissing
If your server is public, all players must be logged in to their Factorio account.
Everyone is from steam so aren't we connected automatically? I checked the settings and I see nothing regarding the multiplayer. Tell me if I'm wrong
I could be wrong, but I believe they are referring to being logged in here:
Login.jpg

And no, afaik, being a Steam user does not complete that automatically for you.
I checked my profile and I was logged.
I'll keep you updated in the next future because I'll be out of home for some days :P
Thanks for all the suggestions <3
Everyone else joining the server needs to be, too, from their own end.
My Mods: Classic Factorio Basic Oil Processing | Sulfur Production from Oils | Wood to Oil Processing | Infinite Resources - Normal Yield | Tree Saplings (Redux) | Alien Biomes Tweaked | Restrictions on Artificial Tiles | New Gear Girl & HR Graphics
Top
Post Reply

Return to “Technical Help”