[2.0.60] Game crashing randomly on new computer

[Savi-]

I have had the game crash twice now in two days. Attaching log files.

First crash (factorio-previous.log), game was running for couple of hours, game crashed while riding a train, no user inputs at the time of the crash.
Second crash (factorio-current.log), was building in Blueprint sandbox (mod link: https://mods.factorio.com/mod/blueprint-sandboxes), placing down foundries / electromagnetic plants.

I got a new computer just recently with Ryzen 7 9800X3D. The game never crashed once on my old computer. HW related issue maybe?

If needed I can upload the save file + mod folder but those are 400Mb combined.

[Rseding91]

The two crashes are in two different places with no known issues currently - which makes me suspect unstable hardware.

Are you overclocking? Either the ram or the cpu? If so, try disabling it.

[eugenekay]

The stacktrace provided looks to be crashing in a very generic part of "thread.cpp", at/near where a WorkerThread is being handled (RtlUserThreadStart). Stepping back for a moment to look at your System overall:

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   0.006 System info: [CPU: AMD Ryzen 7 9800X3D 8-Core Processor, 16 cores, RAM: 13046/63116 MB, page: 12864/72332 MB, virtual: 4355/134217727 MB, extended virtual: 0 MB]
   0.052 Memory info:
   0.052  [0]: Corsair CMK64GX5M2B6000Z30 32768 MB 6000 MHz 1.1 v 64|64
   0.052  [1]: Corsair CMK64GX5M2B6000Z30 32768 MB 6000 MHz 1.1 v 64|64

According to the Manufacturer-provided Datasheet for your CPU the Maximum Memory Speeds for various Memory Capacity/Rank configurations are:

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2x1R	DDR5-5600
2x2R	DDR5-5600
4x1R	DDR5-3600
4x2R	DDR5-3600

You are using 2 Sticks of Memory, so the maximum "supported speed" is only 5600. Running above this speed may cause errors due to RF cross-talk on the signal lines, or missed reads/writes by the memory cells themselves. I suggest that you start by down-clocking the Memory to match the Manufacturer Specifications (ie, change "6000" to "5600" speed in UEFI/BIOS setup). Then you can begin running Burn-in Tests, eg Memtest to validate that there are no bad-chips.

Good Luck!

[Savi-]

Thanks for the fast response and support Rseding91 and eugenekay.

I have a kit of Corsair 64GB (2x32GB) DDR5 6000MHz CL30 Vengeance

I enabled the AMD EXPO in BIOS and the memory speed was then set to 6000MHz. I will try your suggestions. Thanks again!