[2.0.30] Crash - Vanilla, while wandering around Gelba

[kenmras]

What did you do?:
In the latest experimental I'm getting a crash that I can't figure out how to re-create.
I'm on Gelba after setting up a basic base on Fulgora and Vulcanus and I just updated a request on one of my space stations to ask Nauvis for heat pipes, excangers, and turbines.
I return to gelba and do a few minutes of stuff and then it crashes. I do a different thing every time but same results.

What happened?:
I get a total freeze of the screen and then it crashes to windows with no error.
Once it happened about 10 min after loading, another time about 2 min after loading.
This crash has now happened about 6 times.

What did you expect to happen instead?:
I expect no crash

Does it happen always, once, or sometimes?:
it seems to happen every time I try to load. I don't know if it is event related because I seem to be able to make a few min of progress, then save and it doesn't change the result. I've only tried it on my lapotp. will try on a different computer when I get the chance.

[Loewchen]

You could check the os event logs, but the logs provided don't show any crash.

[kenmras]

OK digging a little deeper I'm getting matching LiverKernelEvent paired with "Factorio Stopped Responding and was closed" here is the windows report. What else would be helpful?
Also, as I'm playing factorio i'm not getting any crash when watching a space platform or a remote planet. Only when moving my character on Gelba.
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Source
Windows

Summary
Hardware error

Date
‎1/‎12/‎2025 11:15 PM

Status
Not reported

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffff8388a64e0010
Parameter 2: fffff802365867b0
Parameter 3: 0
Parameter 4: ffff838898c6f080
OS version: 10_0_26100
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.26100.2.0.0.256.48
Locale ID: 1033

Files that help describe the problem
WATCHDOG-20250112-2315.dmp
sysdata.xml
WERInternalMetadata.xml
memory.csv
sysinfo.txt
WERInternalRequest.xml

[eugenekay]

0.070 System info: [CPU: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz, 8 cores, RAM: 5974/16238 MB, page: 5855/17262 MB, virtual: 4350/134217727 MB, extended virtual: 0 MB]
0.650 Dedicated video memory size 128 MB (detected from Intel(R) UHD Graphics 620; VendorID: 0x8086; DeviceID: 0x5917)
1.049 Desktop composition is active.
1.049 Graphics options: [Graphics quality: high] [Video memory usage: all] [DXT: low-quality]

This is a Kaby Lake-era Intel, so it’s prooobably not the CPU failing.

LiveKernelEvent being generated in a game, where there is not a CPU issue or ProgramException being generated, usually indicates Graphics Drivers issues. You have an Intel UHD 620; but are using Graphics Quality: High. I suspect that you are low on VRAM, and the crash occurs while waiting for Gleba’s sprites to be paged-in to the GPU memory, in the graphics driver itself.

Check your Driver versions, in particular the Intel UHD bits. The ones from Windows Update are not always the most up-to-date…. Also try reducing your Graphics settings, especially Texture sizes.

Good Luck!

[kenmras]

Thank you. I confirmned there is no crash on my desktop computer with an NVIDIA 3060.
I'll try that and report.