Game closure associated with system freeze

[Veni]

Since the space age update, every time I have closed factorio my computer has frozen within 30 minutes. The freeze is quite odd. I often maintain a little ability to interact with things that reduces quickly. But most windows won't update: including task manager and the clock on the task bar. I have been unable to force a restart without cycling power. This last time I took a nap, and the PC was frozen to a time 3 hours ago.

Most of my drivers are comparably up to date, I used Snappy driver installer a couple months ago. I am up to date on windows updates and nVidia drivers.

Attached is the dxdiag.

I will be doing a virus scan, but I doubt there is one. I have only ever gotten them from connecting compromised networks or USBs and my desktop hasn't had any reason to connect to either.

I can replicate this on a video call if needed. I don't know if anyone else has the same issue but it should be easy for them.

[Rseding91]

Thanks for the report however once Factorio exits we have no control over what the operating system does. This sounds like unstable and or failing hardware. There is a chance, although quite small - that something we're doing is causing the operating system to become unstable. But, if that's happening - for sure we would want to let the operating system developers know so they can fix it on their side.

[Veni]

This is still happening as of 2.0.0.12.

No malware. Hardware is stable when I test it but I will test again.

I very much understand this may not be your fault/responsibility. I just think it is good to give you a heads up; because it only happens in the context of your software.

[vadcx]

You describe the symptoms of a driver deadlock. I doubt it's anything related to pagefile and I/O.
https://learn.microsoft.com/en-us/windo ... -detection

I have had similar symptoms with AMD's driver and a poorly performing HDMI cable (4K60). If booted with the cable inserted and monitor ON, it would deadlock everything storage related within 5-15s on desktop. Explorer might open, but all navigation breaks. No Start menu; shutdown.exe doesn't work. All I could do is move the mouse around.

I have no idea how much expertise it'd take to setup the above driver verifier and debugger too, let alone the debugging process itself. I haven't tried yet mostly because I suspected a hardware issue at first. You can try a separate fresh Windows install at first, with the same win+updates and GPU driver versions and as little other drivers and programs as possible. Then try oldest compatible and newest GPU drivers; install the rest and hope you'll find the culprit this way? Not that I really recommend all this hassle, but it'll give you a working-not working configuration. If you don't have a spare empty storage disk, beware of not breaking your current OS install in the process...

[Veni]

Well I set the debugger and verifier up. Thanks for the idea.