TECK SUPPORT

Anything that prevents you from playing the game properly. Do you have issues playing for the game, downloading it or successfully running it on your computer? Let us know here.
DERFY
Manual Inserter
Manual Inserter
Posts: 1
Joined: Tue Oct 29, 2024 10:38 pm
Contact:

TECK SUPPORT

Post by DERFY »

Hello, I am a huge fan of the game (300+ hours). Ever since space age released I am having a problem with the game crashing after 10-60 minutes. Can someone please help me identify the problem:





0.000 2024-10-29 14:21:19; Factorio 2.0.12 (build 79795, win64, steam, space-age)
0.000 Operating system: Windows 10 (build 19045)
0.000 Initializing Steam API.
0.001 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.001 Config path: C:/Users/1muel/AppData/Roaming/Factorio/config/config.ini
0.001 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
0.001 Write data path: C:/Users/1muel/AppData/Roaming/Factorio [149740/953245MB]
0.001 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
0.041 System info: [CPU: AMD Ryzen 5 3600 6-Core Processor, 12 cores, RAM: 3980/16311 MB, page: 5403/26551 MB, virtual: 4351/134217727 MB, extended virtual: 0 MB]
0.081 Memory info:
0.081 [0]: Unknown BL8G32C16U4B.M8FE 8192 MB 3200 MHz 1.2 v
0.081 [1]: Unknown BL8G32C16U4B.M8FE 8192 MB 3200 MHz 1.2 v
0.101 Display options: [FullScreen: true] [VSync: true] [UIScale: automatic (100.0%)] [Native DPI: true] [Screen: 255] [Special: lmw] [Lang: en]
0.374 Video driver: windows
0.374 Available displays: 1
0.374 [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 1070 {0x05, [0,0], 3840x2160, 32bit, 30Hz}
0.404 [Direct3D11] Display: 0, Output: 0, DisplayAdapter: 0, RenderingAdapter: -1; d3dcompiler_47.dll
0.610 Initialised Direct3D[0]: NVIDIA GeForce GTX 1070; id: 10de-1b81; driver: nvldumdx.dll 32.0.15.6603
0.610 D3D Feature Level: 11.1, DXGI 1.5+, SwapChain: 3,flip-discard,-,-,-,none
0.610 [Local Video Memory] Budget: 7299MB, CurrentUsage: 9MB, Reservation: 0/3777MB
0.610 [Non-Local Vid.Mem.] Budget: 7492MB, CurrentUsage: 0MB, Reservation: 0/3874MB
0.610 Tiled resources: Tier 2
0.610 Unified Memory Architecture: No
0.610 BGR 565 Supported: Yes
0.610 MaximumFrameLatency: 3, GPUThreadPriority: 0
0.611 Graphics settings preset: very-high
0.611 Dedicated video memory size 8067 MB
0.737 Desktop composition is active.
0.737 Graphics options: [Graphics quality: high] [Video memory usage: medium] [DXT: high-quality]
0.737 [Max threads (load/render): 32/12] [Max texture size: 0] [Tex.Stream.: true] [Rotation quality: normal] [Other: STDCWT] [B:0,C:0,S:100]
0.780 [Audio] Driver:wasapi, Device:Default device, Depth:16, Channels:2, Frequency:44100
0.983 Joystick device connected: instance: 0, Xbox One Controller
0.983 Game controller connected: instance: 0, Xbox One Controller, Xbox One Controller
1.038 Info ModManager.cpp:434: FeatureFlag expansion-shaders = true
1.038 Info ModManager.cpp:434: FeatureFlag freezing = true
1.038 Info ModManager.cpp:434: FeatureFlag quality = true
1.038 Info ModManager.cpp:434: FeatureFlag rail-bridges = true
1.038 Info ModManager.cpp:434: FeatureFlag segmented-units = true
1.038 Info ModManager.cpp:434: FeatureFlag space-travel = true
1.038 Info ModManager.cpp:434: FeatureFlag spoiling = true
1.074 Loading mod core 0.0.0 (data.lua)
1.214 Loading mod base 2.0.12 (data.lua)
2.170 Loading mod elevated-rails 2.0.12 (data.lua)
2.280 Loading mod quality 2.0.12 (data.lua)
2.299 Loading mod space-age 2.0.12 (data.lua)
2.851 Loading mod base 2.0.12 (data-updates.lua)
2.864 Loading mod quality 2.0.12 (data-updates.lua)
2.885 Loading mod space-age 2.0.12 (data-updates.lua)
3.011 Checksum for core: 1043092351
3.011 Checksum of base: 3158838524
3.011 Checksum of elevated-rails: 4201662503
3.011 Checksum of quality: 4264147466
3.011 Checksum of space-age: 3246333523
3.423 Prototype list checksum: 124222065
3.481 Loading sounds...
4.102 Info PlayerData.cpp:68: Local player-data.json unavailable
4.102 Info PlayerData.cpp:71: Cloud player-data.json available, timestamp 1730226519
4.464 Initial atlas bitmap size is 16384
4.466 Created an atlas bitmap (size 16384x8500) [none]
4.467 Created an atlas bitmap (size 16384x8392) [decal]
4.468 Created an atlas bitmap (size 16384x9152) [low-object]
4.469 Created an atlas bitmap (size 16384x5596) [none]
4.469 Created an atlas bitmap (size 1676x79) [not-compressed]
4.470 Created an atlas bitmap (size 8192x6096) [mipmap, linear-minification, linear-magnification, linear-mip-level]
4.477 Created an atlas bitmap (size 16384x16320) [terrain, mipmap, linear-minification, linear-mip-level]
4.477 Created an atlas bitmap (size 16384x4832) [terrain, mipmap, linear-minification, linear-mip-level]
4.478 Created an atlas bitmap (size 8192x3872) [terrain-effect-map, mipmap, linear-minification, linear-mip-level]
4.478 Created an atlas bitmap (size 4096x3104) [smoke, mipmap, linear-minification, linear-magnification]
4.478 Created an atlas bitmap (size 8192x2576) [mipmap]
4.479 Created an atlas bitmap (size 2048x1520) [mipmap]
4.479 Created an atlas bitmap (size 4096x3152) [mipmap]
4.479 Created an atlas bitmap (size 4096x3152) [mipmap]
4.479 Created an atlas bitmap (size 4096x3152) [mipmap]
4.480 Created an atlas bitmap (size 8192x3792) [icon, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level]
4.481 Created an atlas bitmap (size 16384x6120) [alpha-mask]
4.505 Created an atlas bitmap (size 16384x16380) [shadow, linear-magnification, alpha-mask]
4.512 Created an atlas bitmap (size 16384x16368) [shadow, linear-magnification, alpha-mask]
4.512 Created an atlas bitmap (size 16384x8364) [shadow, linear-magnification, alpha-mask]
4.512 Created an atlas bitmap (size 8192x2352) [shadow, mipmap, linear-magnification, alpha-mask]
4.513 Created an atlas bitmap (size 2048x496) [icon-background, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level, ]
4.522 Created a virtual atlas bitmap (size 4096x4096) [none]
4.531 Created a virtual atlas bitmap (size 4096x4096) [none]
4.540 Created a virtual atlas bitmap (size 4096x4096) [none]
4.549 Created a virtual atlas bitmap (size 4096x4096) [none]
4.558 Created a virtual atlas bitmap (size 4096x4096) [none]
4.568 Created a virtual atlas bitmap (size 4096x4096) [none]
4.577 Created a virtual atlas bitmap (size 4096x4096) [none]
4.585 Created a virtual atlas bitmap (size 4096x4096) [none]
4.595 Created a virtual atlas bitmap (size 4096x4096) [none]
4.604 Created a virtual atlas bitmap (size 4096x4096) [none]
4.612 Created a virtual atlas bitmap (size 4096x4096) [none]
4.620 Created a virtual atlas bitmap (size 4096x4096) [none]
4.628 Created a virtual atlas bitmap (size 4096x4096) [none]
4.636 Created a virtual atlas bitmap (size 4096x4096) [none]
4.644 Created a virtual atlas bitmap (size 4096x4096) [none]
4.651 Created a virtual atlas bitmap (size 4096x4096) [none]
4.658 Created a virtual atlas bitmap (size 4096x4096) [none]
4.666 Created a virtual atlas bitmap (size 4096x4096) [none]
4.674 Created a virtual atlas bitmap (size 4096x4096) [none]
4.682 Created a virtual atlas bitmap (size 4096x4096) [none]
4.690 Created a virtual atlas bitmap (size 4096x4096) [none]
4.699 Created a virtual atlas bitmap (size 4096x4096) [none]
4.708 Created a virtual atlas bitmap (size 4096x4096) [none]
4.717 Created a virtual atlas bitmap (size 4096x4096) [none]
4.725 Created a virtual atlas bitmap (size 4096x4096) [none]
4.733 Created a virtual atlas bitmap (size 4096x4096) [none]
4.743 Created a virtual atlas bitmap (size 4096x4096) [none]
4.751 Created a virtual atlas bitmap (size 4096x4096) [none]
4.759 Created a virtual atlas bitmap (size 4096x4096) [none]
4.769 Created a virtual atlas bitmap (size 4096x4096) [none]
4.777 Created a virtual atlas bitmap (size 4096x4096) [none]
4.785 Created a virtual atlas bitmap (size 4096x4096) [none]
4.793 Created a virtual atlas bitmap (size 4096x4096) [none]
4.800 Created a virtual atlas bitmap (size 4096x4096) [none]
4.807 Created a virtual atlas bitmap (size 4096x4096) [none]
4.814 Created a virtual atlas bitmap (size 4096x4096) [none]
4.821 Created a virtual atlas bitmap (size 4096x4096) [none]
4.829 Created a virtual atlas bitmap (size 4096x4096) [none]
4.836 Created a virtual atlas bitmap (size 4096x4096) [none]
4.843 Created a virtual atlas bitmap (size 4096x4096) [none]
4.849 Created a virtual atlas bitmap (size 4096x4096) [none]
4.855 Created a virtual atlas bitmap (size 4096x4096) [none]
4.861 Created a virtual atlas bitmap (size 4096x4096) [none]
4.867 Created a virtual atlas bitmap (size 4096x4096) [none]
4.873 Created a virtual atlas bitmap (size 4096x4096) [none]
4.880 Created a virtual atlas bitmap (size 4096x4096) [none]
4.886 Created a virtual atlas bitmap (size 4096x4096) [none]
4.893 Created a virtual atlas bitmap (size 4096x4096) [none]
4.899 Created a virtual atlas bitmap (size 4096x4096) [none]
4.906 Created a virtual atlas bitmap (size 4096x4096) [none]
4.912 Created a virtual atlas bitmap (size 4096x4096) [none]
4.919 Created a virtual atlas bitmap (size 4096x4096) [none]
4.925 Created a virtual atlas bitmap (size 4096x4096) [none]
4.933 Created a virtual atlas bitmap (size 4096x4096) [none]
4.939 Created a virtual atlas bitmap (size 4096x4096) [none]
4.945 Created a virtual atlas bitmap (size 4096x4096) [none]
4.951 Created a virtual atlas bitmap (size 4096x4096) [none]
4.956 Created a virtual atlas bitmap (size 4096x4096) [none]
4.963 Created a virtual atlas bitmap (size 4096x4096) [none]
4.969 Created a virtual atlas bitmap (size 4096x4096) [none]
4.975 Created a virtual atlas bitmap (size 4096x4096) [linear-minification, linear-magnification]
4.979 Created a virtual atlas bitmap (size 4096x4096) [none]
4.984 Created a virtual atlas bitmap (size 4096x4096) [none]
4.989 Created a virtual atlas bitmap (size 4096x4096) [none]
4.995 Created a virtual atlas bitmap (size 4096x4096) [none]
4.999 Created a virtual atlas bitmap (size 4096x4096) [none]
5.004 Created a virtual atlas bitmap (size 4096x4096) [linear-magnification]
5.011 Created a virtual atlas bitmap (size 4096x4096) [linear-magnification]
5.016 Created a virtual atlas bitmap (size 4096x4096) [none]
5.021 Created a virtual atlas bitmap (size 4096x4096) [none]
5.026 Created a virtual atlas bitmap (size 4096x4096) [none]
5.031 Created a virtual atlas bitmap (size 4096x4096) [none]
5.037 Created a virtual atlas bitmap (size 4096x4096) [none]
5.042 Created a virtual atlas bitmap (size 4096x4096) [none]
5.047 Created a virtual atlas bitmap (size 4096x4096) [none]
5.051 Created a virtual atlas bitmap (size 4096x4096) [none]
5.054 Created a virtual atlas bitmap (size 4096x4096) [none]
5.056 Created a virtual atlas bitmap (size 4096x4096) [none]
5.058 Created a virtual atlas bitmap (size 4096x4096) [none]
5.058 Created virtual atlas pages 4096x4096x79
5.059 Created virtual atlas of size 32768x40960 with physical texture size 8192x8192
5.059 Loading 3D bitmaps.
5.074 Texture processor created (2048). GPU accelerated compression Supported: yes, Enabled: yes/yes. Test passed. YCoCgDXT PSNR: 35.83, BC3 PSNR: 33.82
5.078 Parallel sprite loader initialized (threads: 11, bitmaps: 8227)
24.441 Sprites loaded
24.452 Generated mipmaps (4) for atlas [2] of size 16384x9152
24.463 Generated mipmaps (3) for atlas [5] of size 8192x6096
24.474 Generated mipmaps (3) for atlas [6] of size 16384x16320
24.485 Generated mipmaps (3) for atlas [7] of size 16384x4832
24.495 Generated mipmaps (3) for atlas [8] of size 8192x3872
24.505 Generated mipmaps (3) for atlas [9] of size 4096x3104
24.543 Generated mipmaps (3) for atlas [10] of size 8192x2576
24.554 Generated mipmaps (3) for atlas [11] of size 2048x1520
24.565 Generated mipmaps (3) for atlas [12] of size 4096x3152
24.590 Generated mipmaps (3) for atlas [13] of size 4096x3152
24.601 Generated mipmaps (3) for atlas [14] of size 4096x3152
24.611 Generated mipmaps (5) for atlas [15] of size 8192x3792
24.622 Generated mipmaps (3) for atlas [20] of size 8192x2352
24.646 Custom mipmaps uploaded (3203)
25.469 Generated mipmaps for virtual atlas of size 32768x40960
25.578 Factorio initialised
25.581 Steam Storage Quota: 23776/23841
28.801 Loading map C:\Users\1muel\AppData\Roaming\Factorio\saves\SPACE DERF.zip: 11603948 bytes.
28.849 Loading level.dat: 27178970 bytes.
28.854 Info Scenario.cpp:178: Map version 2.0.12-2
29.257 Loading blueprint storage: Local timestamp 1729614800, Cloud timestamp 1729614800
29.258 Loading script.dat: 1222 bytes.
29.266 Checksum for script __level__/control.lua: 2463946943
141.722 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
142.056 Info AppManagerStates.cpp:2050: Saving finished
322.252 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
322.586 Info AppManagerStates.cpp:2050: Saving finished
502.683 Info AppManager.cpp:310: Saving to _autosave3 (blocking).
503.016 Info AppManagerStates.cpp:2050: Saving finished
698.846 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
699.180 Info AppManagerStates.cpp:2050: Saving finished
879.176 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
879.510 Info AppManagerStates.cpp:2050: Saving finished
1059.508 Info AppManager.cpp:310: Saving to _autosave3 (blocking).
1059.840 Info AppManagerStates.cpp:2050: Saving finished
1250.004 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
1250.337 Info AppManagerStates.cpp:2050: Saving finished
1430.533 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
1430.867 Info AppManagerStates.cpp:2050: Saving finished
1610.863 Info AppManager.cpp:310: Saving to _autosave3 (blocking).
1611.197 Info AppManagerStates.cpp:2050: Saving finished
1791.193 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
1791.494 Info AppManagerStates.cpp:2050: Saving finished
1971.525 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
1971.857 Info AppManagerStates.cpp:2050: Saving finished
2151.955 Info AppManager.cpp:310: Saving to _autosave3 (blocking).
2152.287 Info AppManagerStates.cpp:2050: Saving finished
2338.983 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
2339.317 Info AppManagerStates.cpp:2050: Saving finished
2521.381 Info SteamContext.cpp:754: Steam connection lost.
2531.480 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
2531.813 Info AppManagerStates.cpp:2050: Saving finished
2722.576 Info AppManager.cpp:310: Saving to _autosave3 (blocking).
2722.910 Info AppManagerStates.cpp:2050: Saving finished
2910.207 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
2910.540 Info AppManagerStates.cpp:2050: Saving finished
3090.505 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
3090.837 Info AppManagerStates.cpp:2050: Saving finished
3281.399 Info AppManager.cpp:310: Saving to _autosave3 (blocking).
3281.733 Info AppManagerStates.cpp:2050: Saving finished
3461.763 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
3462.096 Info AppManagerStates.cpp:2050: Saving finished
3642.093 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
3642.426 Info AppManagerStates.cpp:2050: Saving finished
3822.423 Info AppManager.cpp:310: Saving to _autosave3 (blocking).
3822.756 Info AppManagerStates.cpp:2050: Saving finished
4002.721 Info AppManager.cpp:310: Saving to _autosave1 (blocking).
4003.053 Info AppManagerStates.cpp:2050: Saving finished
4183.083 Info AppManager.cpp:310: Saving to _autosave2 (blocking).
4183.417 Info AppManagerStates.cpp:2050: Saving finished
4364.513 Info AppManager.cpp:310: Saving to _autosave3 (blocking).
4364.847 Info AppManagerStates.cpp:2050: Saving finished
4492.345 Error CrashHandler.cpp:503: Exception Code: c0000005, Address: 0x00007ff645f7b70d
ModuleBase: 0x00007ff645da0000, ImageSize: 02800000, RelativeAddress: 001db70d
4492.345 Error CrashHandler.cpp:509: Access Violation: Write at address FFFFFFFFFFFFFFFF
4492.345 Error CrashHandler.cpp:523: Exception Context:
rax=00000000000000f6, rbx=cccccccccccccccd, rcx=ffffffffffffffff,
rdx=000002431b94b6a0, rsi=00007ff6477f47b8, rdi=0000000000000018,
rip=00007ff645f7b70d, rsp=000000ec201ff720, rbp=00000243482752d0,
r8=0000024426ea58f0, r9=000000ec201ff7b0, r10=00000243380bad40,
r11=000000ec201ff6f0, r12=00000000000000ba, r13=00000243482749f0,
r14=0000024348275ef0, r15=0000000000000001
4492.345 Crashed in C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe (0x00007ff645da0000 - 0x00007ff6485a0000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
C:\Users\build\AppData\Local\Temp\factorio-build-9ifPTQ\libraries\StackWalker\StackWalker.cpp(924): StackWalker::ShowCallstack
C:\Users\build\AppData\Local\Temp\factorio-build-9ifPTQ\src\Util\Logger.cpp(337): Logger::writeStacktrace
C:\Users\build\AppData\Local\Temp\factorio-build-9ifPTQ\src\Util\Logger.cpp(379): Logger::logStacktrace
C:\Users\build\AppData\Local\Temp\factorio-build-9ifPTQ\src\Util\CrashHandler.cpp(185): CrashHandler::writeStackTrace
C:\Users\build\AppData\Local\Temp\factorio-build-9ifPTQ\src\Util\CrashHandler.cpp(552): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFDF3474027)
00007FFDF3474027 (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFDF5C15818)
00007FFDF5C15818 (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFDF5BFCE46)
00007FFDF5BFCE46 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFDF5C128BF)
00007FFDF5C128BF (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFDF5BC2554)
00007FFDF5BC2554 (ntdll): (filename not available): RtlRaiseException
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFDF5C113CE)
00007FFDF5C113CE (ntdll): (filename not available): KiUserExceptionDispatcher
C:\Users\build\AppData\Local\Temp\factorio-build-9ifPTQ\src\Belt\TransportLine.cpp(709): TransportLine::draw
C:\Users\build\AppData\Local\Temp\factorio-build-9ifPTQ\src\Entity\TransportBelt.cpp(209): TransportBelt::drawItems
C:\Users\build\AppData\Local\Temp\factorio-build-9ifPTQ\src\Graphics\EntityRenderer.cpp(471): EntityRenderer::prepareRow
C:\Users\build\AppData\Local\Temp\factorio-build-9ifPTQ\src\Graphics\EntityRenderer.cpp(299): EntityRenderer::threadJob
C:\Users\build\AppData\Local\Temp\factorio-build-9ifPTQ\src\Util\WorkerThread.cpp(70): WorkerThread::loop
C:\Program Files (x86)\Microsoft Visual Studio\2019\BuildTools\VC\Tools\MSVC\14.29.30133\include\thread(56): std::thread::_Invoke<std::tuple<void (__cdecl LogitechLEDController::*)(void),LogitechLEDController *>,0,1>
minkernel\crts\ucrt\src\appcrt\startup\thread.cpp(97): thread_start<unsigned int (__cdecl*)(void *),1>
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFDF57D7374)
00007FFDF57D7374 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFDF5BBCC91)
00007FFDF5BBCC91 (ntdll): (filename not available): RtlUserThreadStart
Stack trace logging done
4494.403 Error CrashHandler.cpp:190: Map tick at moment of crash: 4867651
4494.461 Info CrashHandler.cpp:318: Executable CRC: 2462234129
4494.461 Error Util.cpp:95: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
4503.290 Uploading log file
4503.304 Error CrashHandler.cpp:270: Heap validation: success.
4503.305 Creating crash dump.
4503.544 CrashDump success
Rseding91
Factorio Staff
Factorio Staff
Posts: 14891
Joined: Wed Jun 11, 2014 5:23 am
Contact:

Re: TECK SUPPORT

Post by Rseding91 »

Based off where it's crashing - I have never seen this crash not be caused by failing hardware. Either a failing CPU, or failing RAM.
If you want to get ahold of me I'm almost always on Discord.
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