[2.0.8] Unable to download Space Age

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millaaron
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[2.0.8] Unable to download Space Age

Post by millaaron »

I am unable to down load the Space Age DLC (have down loaded base game 2.0.8)

I have purchased the Space Age expansion through the website
Redeemed the bundle
Entered the Key in the factorio.com profile page
How ever when going to the download page it still only has the option to purchase Space Age no download link for the DLC
I tried logging out of factorio.com and back in same result
I tried reentry of the upgrade code again but it error'd with a message the key had already been used.

Willing to purchase again if necessary ($70 is still cheep of the hours i have put in to 1.0 :D )

PS Also emailed Support@factorio.com

millaaron
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Re: [2.0.8] Unable to download Space Age

Post by millaaron »

This was my mistake i purchased the base game again instead of the Space Age DLC

Support was able to fix the account for me

Shout out to everyone at Wube for the excellent game of factorio

PaQ666
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Re: [2.0.8] Unable to download Space Age

Post by PaQ666 »

I did exactly the same thing. Apparently it is fairly easy to buy wrong version from web page - the trick was that I did it when I was not logged in.

No response from support in my case yet though :(

thoraz
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Re: [2.0.8] Unable to download Space Age

Post by thoraz »

I guess i made the exactly same same mistake :/ Opened a support ticket but have not heard back yet.

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