[1.1.94] Crash on start with Radeon mobile graphics (Failed to get SDL_DXGIGetOutputInfo.)

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okayiguess
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Re: [1.1.94] Crash on start with Radeon mobile graphics (Failed to get SDL_DXGIGetOutputInfo.)

Post by okayiguess »

In the midst of dealing with this crash on the demo version.
-Installed the steam demo AND the demo linked thru the factorio website (after the first launch of the steam demo failed)
-Manually changed the "graphic preference" for the game in Settings and AMD's Armoury C (it was defaulting to "high performance" anyway)
-Ran AMD's Windows 10/11 Drivers (https://www.amd.com/en/support/download/drivers.html), restarted again and attempted to launch both installations of the demo. Both spit out the same error.
-Using DDU, uninstalled the AMD graphic drivers outside of safe mode and reinstalled using my OEM (ASUS)'s graphics driver installation
-Uninstalled non-steam version.
Latest attempt at launching using the non-steam installation: https://pastebin.com/60aCTPSa

posila
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Re: [1.1.94] Crash on start with Radeon mobile graphics (Failed to get SDL_DXGIGetOutputInfo.)

Post by posila »

I finally looked into SDL_DXGIGetOutputInfo to see why it might be returning error, and realized that it failing doesn't prevent us from continuing initializing Direct3D on adapter 0, so as of 2.0.10 we'll try to do that instead of aborting. That should help resolve the issue.

Thanks for the reports. And I apologize to forum moderators, especially Loewchen for not investigating this thoroughly for so long.

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