[1.1.91] Crash - nullptr - (autosave?) AMD graphics related

[flickerstreak]

• May be occurring during autosave
• occurs frequently, with no mods at all
• Game version 1.1.91
  • Originally reported in 1.1.87: re-checked in 1.1.89 and 1.1.91, not fixed yet
• AMD drivers are up-to-date/latest v23.9.2
  • Originally reported with driver version 23.8.0
• Win11 is up-to-date/latest as of 2023/08/30 (see attachment screencap for details)

It's possible that this is unrelated to Factorio and is related only to the AMD driver and/or specific gfx card, but it's the only game or program that's crashing right now. I've reinstalled the drivers and verified Factorio game files, no luck. Game crashes very frequently (seems about 50% chance on autosave timing) and is now pretty much unplayable.


save file, logfile, and dump attached. Save file is only about 5 minutes of playtime from game start. I set autosave interval to 1 minute and it crashed quite quickly.


Relevant section of logfile:

Code: Select all

507.109 Info AppManagerStates.cpp:2007: Saving finished
 508.845 Error CrashHandler.cpp:498: Exception Code: c0000005, Address: 0x00007ff8fb71ca8f
ModuleBase: 0x00007ff64b370000, ImageSize: 01ef8000, RelativeAddress: b03aca8f
 508.845 Error CrashHandler.cpp:504: Access Violation: Write at address 0000000000000000
 508.845 Error CrashHandler.cpp:518: Exception Context:
rax=000001d505a9cac0, rbx=000001d505a95e98, rcx=0000000000000001,
rdx=0000000000000003, rsi=0000000000000000, rdi=000001d5341d1330,
rip=00007ff8fb71ca8f, rsp=00000065761ffd50, rbp=000001d505a95c80,
 r8=00000000fffffffc,  r9=0000000000000000, r10=00007ff8fb660000,
r11=000001d505a9cd58, r12=0000000000000000, r13=000001d505a95d98,
r14=000001d5341d1378, r15=000001d5039c2e08
 508.845 Crashed in C:\Windows\System32\DriverStore\FileRepository\u0395045.inf_amd64_cb9a543331727801\B394905\amdxx64.dll (0x00007ff8fb660000 - 0x00007ff8feeca000)
 

Certainly smells like a nullptr inside amdxx64.dll to me.

[flickerstreak]

Installed recently released AMD drivers 23.9.1: can confirm the issue is not fixed.

[flickerstreak]

Updated to Factorio version 1.1.91 and updated AMD drivers to 23.9.2: can confirm the issue is not fixed.

Though: it seems significantly less frequent.

[FuryoftheStars]

I know you said you verified the game files, but I have seen some instances where Steam's verify files feature misses some. As such, try deleting the contents of the game install folder, then run verify files. It should, essentially, cause it to reinstall the whole game without messing up personal settings, mods, saves, etc.

If that doesn't work, you can try doing a complete removal of the AMD drivers (you can use something like Display Driver Uninstaller (DDU) to do a true complete uninstall) and then reinstall, or run an sfc scan of Windows, etc. Maybe also try downloading the zip version of the game from the main page and see if that works for you or not.