Game will not launch anymore

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poundphoenix
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Joined: Sat Dec 24, 2022 2:44 pm
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Game will not launch anymore

Post by poundphoenix »

So I am on a very old laptop that ran the game previously on WIndows 10 but now I get an error saying I should report to the Forum with the following crash report:


Code: Select all

   0.000 2022-12-24 14:39:08; Factorio 1.1.74 (build 60256, win64, steam)
   0.000 Operating system: Windows 7 Service Pack 1
   0.001 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.001 Config path: C:/Users/Ak/AppData/Roaming/Factorio/config/config.ini
   0.001 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.001 Write data path: C:/Users/Ak/AppData/Roaming/Factorio [209159/237856MB]
   0.001 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.023 System info: [CPU: Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz, 2 cores, RAM: 2509/3892 MB, page: 3345/7783 MB, virtual: 186/8388607 MB, extended virtual: 0 MB]
   0.024 Display options: [FullScreen: 1] [VSync: 1] [UIScale: automatic (100.0%)] [Native DPI: 1] [Screen: 255] [Special: lmw] [Lang: en]
   0.037 Available displays: 1
   0.037  [0]: \\.\DISPLAY1 - Standard VGA Graphics Adapter {0x15, [0,0], 1024x768, 32bit, 1Hz}
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\tmp\factorio-build-lsauqk\src\graphics\sdlwindow.cpp (263): SDLWindow::initializeGraphicsInterface
c:\tmp\factorio-build-lsauqk\src\graphics\sdlwindow.cpp (209): SDLWindow::SDLWindow
c:\tmp\factorio-build-lsauqk\src\globalcontext.cpp (923): GlobalContext::loadGraphics
c:\tmp\factorio-build-lsauqk\src\globalcontext.cpp (455): GlobalContext::init
c:\tmp\factorio-build-lsauqk\src\mainloop.cpp (274): MainLoop::run
c:\tmp\factorio-build-lsauqk\src\main.cpp (1151): wmain
d:\agent\_work\2\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl (288): __scrt_common_main_seh
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000771B59CD)
00000000771B59CD (kernel32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000007741385D)
000000007741385D (ntdll): (filename not available): RtlUserThreadStart
Stack trace logging done
  11.632 Error SDLWindow.cpp:263: Failed to get SDL_DXGIGetOutputInfo. SDL_Error: 
Logger::writeStacktrace skipped.
  11.727 Info CrashHandler.cpp:311: Executable CRC: 3576381844
  11.727 C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe
  11.727 C:\Windows\SYSTEM32\ntdll.dll
  11.727 C:\Windows\system32\kernel32.dll
  11.727 C:\Windows\system32\KERNELBASE.dll
  11.727 C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\steam_api64.dll
  11.727 C:\Windows\system32\ADVAPI32.dll
  11.727 C:\Windows\system32\msvcrt.dll
  11.727 C:\Windows\SYSTEM32\sechost.dll
  11.727 C:\Windows\system32\RPCRT4.dll
  11.727 C:\Windows\system32\SHELL32.dll
  11.727 C:\Windows\system32\SHLWAPI.dll
  11.727 C:\Windows\system32\GDI32.dll
  11.727 C:\Windows\system32\USER32.dll
  11.727 C:\Windows\system32\LPK.dll
  11.727 C:\Windows\system32\USP10.dll
  11.727 C:\Windows\system32\DNSAPI.dll
  11.727 C:\Windows\system32\WS2_32.dll
  11.727 C:\Windows\system32\NSI.dll
  11.727 C:\Windows\system32\WLDAP32.dll
  11.727 C:\Windows\system32\ole32.dll
  11.727 C:\Windows\system32\WINMM.dll
  11.727 C:\Windows\system32\PSAPI.DLL
  11.727 C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.24280_none_145e10148b8de48e\gdiplus.dll
  11.727 C:\Windows\system32\IMM32.dll
  11.727 C:\Windows\system32\MSCTF.dll
  11.728 C:\Windows\system32\OLEAUT32.dll
  11.728 C:\Windows\system32\IPHLPAPI.DLL
  11.728 C:\Windows\system32\WINNSI.DLL
  11.728 C:\Windows\system32\CRYPT32.dll
  11.728 C:\Windows\system32\MSASN1.dll
  11.728 C:\Windows\system32\DSOUND.dll
  11.728 C:\Windows\system32\POWRPROF.dll
  11.728 C:\Windows\system32\SETUPAPI.dll
  11.728 C:\Windows\system32\CFGMGR32.dll
  11.728 C:\Windows\system32\DEVOBJ.dll
  11.728 C:\Windows\system32\VERSION.dll
  11.728 C:\Windows\system32\WINTRUST.dll
  11.728 C:\Windows\system32\imagehlp.dll
  11.728 C:\Windows\system32\api-ms-win-core-synch-l1-2-0.DLL
  11.728 C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
  11.728 C:\Windows\system32\profapi.dll
  11.728 C:\Program Files (x86)\Steam\steamclient64.dll
  11.728 C:\Program Files (x86)\Steam\tier0_s64.dll
  11.728 C:\Program Files (x86)\Steam\vstdlib_s64.dll
  11.728 C:\Windows\system32\MSWSOCK.dll
  11.728 C:\Windows\system32\bcrypt.dll
  11.728 C:\Windows\system32\Secur32.dll
  11.728 C:\Windows\system32\SSPICLI.DLL
  11.728 C:\Windows\system32\cryptbase.dll
  11.728 C:\Windows\System32\wshtcpip.dll
  11.728 C:\Windows\system32\uxtheme.dll
  11.728 C:\Windows\system32\mscms.dll
  11.728 C:\Windows\system32\USERENV.dll
  11.728 C:\Windows\system32\icm32.dll
  11.728 C:\Windows\system32\dxgi.dll
  11.728 C:\Windows\system32\dwmapi.dll
  11.728 C:\Windows\system32\d3d11.dll
  11.728 C:\Windows\system32\d3d9.dll
  11.728 C:\Windows\system32\d3d8thk.dll
  11.728 C:\Windows\system32\d3dcompiler_47.dll
  11.728 C:\Windows\system32\WindowsCodecs.dll
  11.728 C:\Windows\system32\CLBCatQ.DLL
  11.728 C:\Windows\system32\explorerframe.dll
  11.728 C:\Windows\system32\DUser.dll
  11.728 C:\Windows\system32\DUI70.dll
  11.728 Error Util.cpp:97: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
  14.787 Error CrashHandler.cpp:262: Heap validation: success.
  14.788 Creating crash dump.
  14.963 CrashDump success

Hopefully this can be fixed as I am currently running Windows 7, Thank you
Loewchen
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Posts: 9754
Joined: Wed Jan 07, 2015 5:53 pm
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Re: Game will not launch anymore

Post by Loewchen »

Install a graphics driver.
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