Headless server could not resolve multiplayer.factorio.com

Anything that prevents you from playing the game properly. Do you have issues playing for the game, downloading it or successfully running it on your computer? Let us know here.
Post Reply
Copy link
DanielJay
Manual Inserter
Manual Inserter
Posts: 1
Joined: Thu Sep 22, 2022 5:42 pm
Contact:
Contact DanielJay

Headless server could not resolve multiplayer.factorio.com

Post by DanielJay »

I have a VM running Factorio and it has been running fairly smoothly. Looking at my status of the running game I am noticing the following frequently in the output of systemctl status factorio.

Code: Select all

Sep 22 12:36:28 factorio4 factorio[1178]: 503707.952 Info ServerMultiplayerManager.cpp:727: Matching server connection resumed
Sep 22 13:16:54 factorio4 factorio[1178]: 506134.067 Error HttpSharedState.cpp:138: CURL failed: code:6, 6; Could not resolve host: multiplayer.factorio.com
Sep 22 13:16:54 factorio4 factorio[1178]: 506134.068 Info MatchingServer.cpp:171: Failed to sendHeartbeat to the multiplayer matching server: Download failed (status code 520): failed to parse JSON response: Unexpected character (C) at ?:1
Sep 22 13:16:54 factorio4 factorio[1178]: JSON: Could not resolve host: multiplayer.factorio.com
Sep 22 13:17:04 factorio4 factorio[1178]: 506144.083 Error HttpSharedState.cpp:138: CURL failed: code:6, 6; Could not resolve host: multiplayer.factorio.com
Sep 22 13:17:14 factorio4 factorio[1178]: 506154.168 Info ServerMultiplayerManager.cpp:727: Matching server connection resumed
Sep 22 13:36:24 factorio4 factorio[1178]: 507304.068 Error HttpSharedState.cpp:138: CURL failed: code:6, 6; Could not resolve host: multiplayer.factorio.com
Sep 22 13:36:24 factorio4 factorio[1178]: 507304.068 Info MatchingServer.cpp:171: Failed to sendHeartbeat to the multiplayer matching server: Download failed (status code 520): failed to parse JSON response: Unexpected character (C) at ?:1
Sep 22 13:36:24 factorio4 factorio[1178]: JSON: Could not resolve host: multiplayer.factorio.com
Sep 22 13:36:28 factorio4 factorio[1178]: 507308.118 Info ServerMultiplayerManager.cpp:727: Matching server connection resumed
However if I check for access to the URL it pulls up just fine.

Code: Select all

user@host:~$ nslookup multiplayer.factorio.com
Server:         10.x.x.1
Address:        10.x.x.1#53

Non-authoritative answer:
multiplayer.factorio.com        canonical name = arcane-frog-e4ehwzpn8h88wd5p7lo6bqrt.herokudns.com.
Name:   arcane-frog-e4ehwzpn8h88wd5p7lo6bqrt.herokudns.com
Address: 23.22.5.68
Name:   arcane-frog-e4ehwzpn8h88wd5p7lo6bqrt.herokudns.com
Address: 52.21.227.162
Name:   arcane-frog-e4ehwzpn8h88wd5p7lo6bqrt.herokudns.com
Address: 54.237.159.171
Name:   arcane-frog-e4ehwzpn8h88wd5p7lo6bqrt.herokudns.com
Address: 3.226.182.14
And if I run curl to check for connectivity I get:

Code: Select all

user@host:~$ curl multiplayer.factorio.com
<!doctype html>
<html lang=en>
<title>Redirecting...</title>
<h1>Redirecting...</h1>
<p>You should be redirected automatically to the target URL: <a href="https://multiplayer.factorio.com/">https://multiplayer.factorio.com/</a>. If not, click the link.
I am running pfsense as my firewall and have all of the Factorio.com URL and this same herokudns.com domain whitelisted in my machine with no outgoing filtering going on.

Is this anything to worry about? Any possible resolution to fixing this?
Top
Post Reply

Return to “Technical Help”