[0.18.31] Crash on start in msvcrt.dll

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nu4h
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[0.18.31] Crash on start in msvcrt.dll

Post by nu4h »

can you help me?

Code: Select all

 0.001 2020-06-14 20:55:28; Factorio 0.18.31 (build 52672, win64, alpha)
   0.001 Operating system: Windows 10 (version 1607) 
   0.002 Program arguments: "C:\Program Files\Factorio\bin\x64\factorio.exe" 
   0.002 Read data path: C:/Program Files/Factorio/data
   0.002 Write data path: C:/Users/Administrator/AppData/Roaming/Factorio [138605/306698MB]
   0.002 Binaries path: C:/Program Files/Factorio/bin
   0.011 System info: [CPU: AMD EPYC 7502P 32-Core Processor, 5 cores, RAM: 2469/7962 MB, page: 2419/9242 MB, virtual: 125/134217727 MB, extended virtual: 0 MB]
   0.011 Display options: [FullScreen: 1] [VSync: 1] [UIScale: automatic (100.0%)] [Native DPI: 1] [Screen: 255] [Special: lmw] [Lang: en]
   0.016 Available displays: 1
   0.016  [0]: \\.\DISPLAY1 - RDPUDD Chained DD {0x5000005, [0,0], 1360x768, 32bit, 32Hz}
   0.116 [Direct3D11] Display: 0, Output: 0, DisplayAdapter: 0, RenderingAdapter: 0; d3dcompiler_47.dll
   0.120 D3D11_ERROR: IDXGIOutput::FindClosestMatchingMode failed in createDeviceAndSwapchain on line 567. Error [0x887a0022] - DXGI_ERROR_NOT_CURRENTLY_AVAILABLE
   0.120 Probably running in Remote Desktop.
   0.146 Initialised Direct3D[0]: Microsoft Basic Render Driver; id: 1414-008c; driver: d3d10warp.dll 10.0.14393.576
   0.146   D3D Feature Level: 11.1, DXGI 1.5+, SwapChain: 3,flip-discard,-,-,-,none
   0.146   [Local Video Memory] Budget: 3583MB, CurrentUsage: 0MB, Reservation: 0/1891MB
   0.147   [Non-Local Vid.Mem.] Budget: 0MB, CurrentUsage: 0MB, Reservation: 0/0MB
   0.147   Tiled resources: Tier 2
   0.147   Unified Memory Architecture: Yes
   0.147   BGR 565 Supported: Yes
   0.147   MaximumFrameLatency: 3, GPUThreadPriority: 0
   0.148 Graphics settings preset: integrated-gpulow
   0.148   Dedicated video memory size 0 MB
   0.242 Desktop composition is active.
   0.242 Graphics options: [Graphics quality: normal] [Video memory usage: all] [Light scale: 25%] [DXT: low-quality] [Color: 32bit]
   0.242                   [Max threads (load/render): 32/5] [Max texture size: 4096] [Tex.Stream.: 0] [Rotation quality: low] [Other: sTDCwt] [B:0,C:0,S:100]
   0.247 DirectSoundCreate8 failed

   0.247 No audio driver can be used. (error code: 1)

   0.247 Warning GlobalContext.cpp:967: Installing audio failed retrying...
   0.749 DirectSoundCreate8 failed

   0.749 No audio driver can be used. (error code: 1)

   0.749 Warning GlobalContext.cpp:967: Installing audio failed retrying...
   1.251 DirectSoundCreate8 failed

   1.252 No audio driver can be used. (error code: 1)

   1.252 Warning GlobalContext.cpp:967: Installing audio failed retrying...
   1.753 DirectSoundCreate8 failed

   1.754 No audio driver can be used. (error code: 1)

   1.754 Warning GlobalContext.cpp:967: Installing audio failed retrying...
   2.256 DirectSoundCreate8 failed

   2.256 No audio driver can be used. (error code: 1)

   2.256 Warning GlobalContext.cpp:967: Installing audio failed
   2.835 Loading mod core 0.0.0 (data.lua)
   3.009 Loading mod base 0.18.31 (data.lua)
   3.508 Loading mod base 0.18.31 (data-updates.lua)
   3.729 Checksum for core: 696511027
   3.729 Checksum of base: 2753902368
   4.097 Prototype list checksum: 550635839
   4.190 Info PlayerData.cpp:70: Local player-data.json unavailable
   4.190 Info PlayerData.cpp:75: Cloud player-data.json unavailable
   4.404 Initial atlas bitmap size is 4096
   4.429 Created atlas bitmap 4096x4092 [none]
   4.443 Created atlas bitmap 4096x4096 [none]
   4.459 Created atlas bitmap 4096x4088 [none]
   4.472 Created atlas bitmap 4096x4088 [none]
   4.483 Created atlas bitmap 4096x4076 [none]
   4.491 Created atlas bitmap 4096x4092 [none]
   4.508 Created atlas bitmap 4096x4096 [none]
   4.509 Created atlas bitmap 4096x1504 [none]
   4.509 Created atlas bitmap 4096x1872 [decal]
   4.516 Created atlas bitmap 4096x4096 [low-object]
   4.516 Created atlas bitmap 4096x1424 [low-object]
   4.516 Created atlas bitmap 4096x2304 [mipmap, linear-minification, linear-magnification, linear-mip-level]
   4.519 Created atlas bitmap 4096x4096 [terrain, mipmap, linear-minification, linear-mip-level]
   4.520 Created atlas bitmap 4096x2784 [terrain, mipmap, linear-minification, linear-mip-level]
   4.520 Created atlas bitmap 4096x1328 [terrain-effect-map, mipmap, linear-minification, linear-mip-level]
   4.520 Created atlas bitmap 4096x1600 [smoke, mipmap, linear-minification, linear-magnification]
   4.520 Created atlas bitmap 4096x944 [mipmap]
   4.522 Created atlas bitmap 4096x2144 [icon, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level]
   4.523 Created atlas bitmap 2048x192 [icon-background, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level, ]
   4.523 Created atlas bitmap 4096x756 [alpha-mask]
   4.539 Created atlas bitmap 4096x4092 [shadow, linear-magnification, alpha-mask]
   4.550 Created atlas bitmap 4096x4092 [shadow, linear-magnification, alpha-mask]
   4.558 Created atlas bitmap 4096x4096 [shadow, linear-magnification, alpha-mask]
   4.559 Created atlas bitmap 4096x3036 [shadow, linear-magnification, alpha-mask]
   4.560 Created atlas bitmap 4096x1328 [shadow, mipmap, linear-magnification, alpha-mask]
   4.596 Texture processor created (2048). GPU accelerated compression Supported: yes, Enabled: yes/yes. Test passed. YCoCgDXT PSNR: 35.83, BC3 PSNR: 33.82
   5.329 Parallel Sprite Loader initialized (threads: 4)
   6.256 Error CrashHandler.cpp:481: Exception Code: c0000005, Address: 0x00007fff6f473f90
ModuleBase: 0x00007ff610a90000, ImageSize: 01b31000, RelativeAddress: 5e9e3f90
   6.256 Error CrashHandler.cpp:487: Access Violation: Write at address 000001727C887070
   6.256 Error CrashHandler.cpp:501: Exception Context:
rax=000001727c887080, rbx=0000017258ca4000, rcx=000001727c887060,
rdx=ffffffffdc41df80, rsi=0000000000001000, rdi=000001727c886080,
rip=00007fff6f473f90, rsp=00000034100ff788, rbp=0000000000001000,
 r8=0000000000000000,  r9=0000000000000080, r10=0000000000000000,
r11=000001727c886080, r12=0000017274a74128, r13=ffffffffffffffff,
r14=0000000000002000, r15=000000000000004c
   6.257 Crashed in C:\Windows\System32\msvcrt.dll (0x00007fff6f400000 - 0x00007fff6f49e000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-build-4agepp\libraries\stackwalker\stackwalker.cpp (924): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-build-4agepp\src\util\logger.cpp (542): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-build-4agepp\src\util\logger.cpp (549): Logger::logStacktrace
c:\cygwin64\tmp\factorio-build-4agepp\src\util\crashhandler.cpp (185): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-build-4agepp\src\util\crashhandler.cpp (530): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF6E704F67)
00007FFF6E704F67 (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF71B60A9B)
00007FFF71B60A9B (ntdll): (filename not available): RtlGetProcessHeaps
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF71B60A61)
00007FFF71B60A61 (ntdll): (filename not available): RtlGetProcessHeaps
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF71B7DC31)
00007FFF71B7DC31 (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF71B66BC6)
00007FFF71B66BC6 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF71B75C42)
00007FFF71B75C42 (ntdll): (filename not available): RtlRaiseStatus
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF71B7AB4D)
00007FFF71B7AB4D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF71B19953)
00007FFF71B19953 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF71B79CBA)
00007FFF71B79CBA (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF6F473F90)
00007FFF6F473F90 (msvcrt): (filename not available): memcpy
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF6809C2DE)
00007FFF6809C2DE (d3d10warp): (filename not available): Ordinal199
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF6809C134)
00007FFF6809C134 (d3d10warp): (filename not available): Ordinal199
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FFF680781E4)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF680781E4)
00007FFF680781E4 (d3d10warp): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FFF68077F6B)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF68077F6B)
00007FFF68077F6B (d3d10warp): (filename not available): (function-name not available)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF71B0504E)
00007FFF71B0504E (ntdll): (filename not available): RtlReleaseSRWLockExclusive
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF71B03264)
00007FFF71B03264 (ntdll): (filename not available): RtlReleaseSRWLockExclusive
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF6F358364)
00007FFF6F358364 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF71B370B1)
00007FFF71B370B1 (ntdll): (filename not available): RtlUserThreadStart
Stack trace logging done
   9.085 Include minidump in crash report.
   9.086 C:\Program Files\Factorio\bin\x64\factorio.exe
   9.086 C:\Windows\SYSTEM32\ntdll.dll
   9.086 C:\Windows\System32\KERNEL32.DLL
   9.086 C:\Windows\System32\KERNELBASE.dll
   9.086 C:\Windows\System32\WLDAP32.dll
   9.086 C:\Windows\System32\ucrtbase.dll
   9.086 C:\Windows\System32\GDI32.dll
   9.087 C:\Windows\System32\gdi32full.dll
   9.087 C:\Windows\System32\USER32.dll
   9.087 C:\Windows\System32\win32u.dll
   9.087 C:\Windows\System32\ole32.dll
   9.087 C:\Windows\System32\combase.dll
   9.088 C:\Windows\System32\RPCRT4.dll
   9.088 C:\Windows\System32\bcryptPrimitives.dll
   9.088 C:\Windows\System32\sechost.dll
   9.088 C:\Windows\System32\PSAPI.DLL
   9.089 C:\Windows\System32\SHELL32.dll
   9.089 C:\Windows\System32\msvcrt.dll
   9.089 C:\Windows\System32\cfgmgr32.dll
   9.089 C:\Windows\System32\windows.storage.dll
   9.090 C:\Windows\System32\powrprof.dll
   9.090 C:\Windows\System32\advapi32.dll
   9.090 C:\Windows\System32\shlwapi.dll
   9.091 C:\Windows\System32\kernel.appcore.dll
   9.091 C:\Windows\System32\shcore.dll
   9.091 C:\Windows\System32\profapi.dll
   9.092 C:\Windows\System32\IMM32.dll
   9.092 C:\Windows\System32\OLEAUT32.dll
   9.092 C:\Windows\System32\msvcp_win.dll
   9.093 C:\Windows\System32\WS2_32.dll
   9.093 C:\Windows\System32\CRYPT32.dll
   9.094 C:\Windows\System32\MSASN1.dll
   9.094 C:\Windows\System32\WINTRUST.dll
   9.094 C:\Windows\System32\imagehlp.dll
   9.095 C:\Windows\SYSTEM32\WINMM.dll
   9.095 C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.14393.2248_none_aec9c11bddd5e574\gdiplus.dll
   9.096 C:\Windows\SYSTEM32\IPHLPAPI.DLL
   9.096 C:\Windows\SYSTEM32\DSOUND.dll
   9.096 C:\Windows\SYSTEM32\VERSION.dll
   9.097 C:\Windows\SYSTEM32\WINMMBASE.dll
   9.097 C:\Windows\system32\mswsock.dll
   9.098 C:\Windows\system32\wshqos.dll
   9.098 C:\Windows\SYSTEM32\wshtcpip.DLL
   9.099 C:\Windows\SYSTEM32\wship6.dll
   9.099 C:\Windows\system32\uxtheme.dll
   9.100 C:\Windows\SYSTEM32\dxgi.dll
   9.100 C:\Windows\SYSTEM32\d3d11.dll
   9.101 C:\Windows\SYSTEM32\d3d9.dll
   9.101 C:\Windows\SYSTEM32\dwmapi.dll
   9.102 C:\Windows\SYSTEM32\d3dcompiler_47.dll
   9.103 C:\Windows\SYSTEM32\CRYPTSP.dll
   9.103 C:\Windows\System32\MSCTF.dll
   9.104 C:\Windows\System32\clbcatq.dll
   9.104 C:\Windows\system32\explorerframe.dll
   9.105 C:\Windows\SYSTEM32\WindowsCodecs.dll
   9.106 C:\Windows\SYSTEM32\d3d10warp.dll
   9.106 C:\Windows\SYSTEM32\dcomp.dll
   9.107 C:\Windows\System32\MMDevApi.dll
   9.107 C:\Windows\System32\DEVOBJ.dll
   9.108 C:\Windows\System32\PROPSYS.dll
   9.109 C:\Windows\SYSTEM32\mscms.dll
   9.109 C:\Windows\SYSTEM32\USERENV.dll
   9.110 C:\Windows\SYSTEM32\icm32.dll
   9.111 C:\Windows\SYSTEM32\SspiCli.dll
   9.111 Error Util.cpp:97: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
  17.334 Error CrashHandler.cpp:259: Heap validation: success.
  17.335 Creating crash dump.
  17.682 CrashDump success
Rseding91
Factorio Staff
Factorio Staff
Posts: 16097
Joined: Wed Jun 11, 2014 5:23 am
Contact:

Re: [0.18.31] Crash on start in msvcrt.dll

Post by Rseding91 »

Looking at the log file: everything about your system looks "off". Does it have drivers installed?

It found some wonky display "RDPUDD Chained DD", failed on a bunch of graphics related things, then sound failed, and then it failed in some unknown function call that we don't control. The log file mentions it might be running under remote desktop as well.

Is it a virtual machine or something?

Basically from what I can tell: your system is running a bunch of unsupported everything.
If you want to get ahold of me I'm almost always on Discord.
nu4h
Manual Inserter
Manual Inserter
Posts: 3
Joined: Sun Jun 14, 2020 6:57 pm
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Re: [0.18.31] Crash on start in msvcrt.dll

Post by nu4h »

Hello,
Is it a virtual machine or something?
yes it's a vps
a friend told me that the game was frame by frame
but i don't know if its true,
compared
failed on a bunch of graphics related things, then sound failed, and then it failed in some unknown function call that we don't control
there is no graphics card probably a chip but it is difficult to know because of the names
so I conclude that the game cannot run on vps
(excuse me for my english im french)
good day / evening
Rseding91
Factorio Staff
Factorio Staff
Posts: 16097
Joined: Wed Jun 11, 2014 5:23 am
Contact:

Re: [0.18.31] Crash on start in msvcrt.dll

Post by Rseding91 »

The headless version of the game (the dedicated server) can run in a VPS, the local version needs a full computer.
If you want to get ahold of me I'm almost always on Discord.
nu4h
Manual Inserter
Manual Inserter
Posts: 3
Joined: Sun Jun 14, 2020 6:57 pm
Contact:

Re: [0.18.31] Crash on start in msvcrt.dll

Post by nu4h »

Hi,
ok thanks you for the help
good day/evening
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