[posila] [0.17.4] MacOS loading trouble (crashes at 94%)

[Poppa Cappinurias]

I am having trouble playing the game after initial download on Mac.

Download the dmg and open it.
I drag factorio over to apps and keep only the new one.
Nav to Applications with finder, Right click on Factorio and choose Open.
Accept run app downloaded from internet.

At this time the splash comes up and the game begins loading.
When it gets to 94% ("Loading Sprites") it soft hangs the machine: The mouse icon becomes spinner. The OS crawls to a stop desktop stops responding except very slowly and it stays this way until I manage to get a "Force Quit" in.

This happens every time I open directly from the icon. If I open it from a spotlight search (Cmd-spacebar) it will then open all the way and I can play.

One cannot open a newly downloaded app from the internet with spotlight. The step where you open it manually from finder is necessary to give it permissions to run after downloading, but your immediate experience after download is a pretty disastrous failure.

I experienced this with both the 17.1 build and the 17.2 build.

Thanks for the amazing game. I hope this report helps.

BTW I am a newb to the forums and beta. Forgive me if this is a repeat. I first scanned the 17.x posts looking for a report of this problem. If there is a more appropriate way of bug reporting... my lazy butt missed it and I would appreciate a pointer.

[Klonan]

Split from the release thread

Can you provide a log file?

[Poppa Cappinurias]

Code: Select all

$ cat factorio-previous.log
   0.001 2019-02-27 17:40:01; Factorio 0.17.2 (build 43076, mac, alpha)
   0.001 Operating system: macOS 10.14.1
   0.001 Program arguments: "/Applications/factorio.app/Contents/MacOS/factorio"
   0.001 Read data path: /Applications/factorio.app/Contents/data
   0.001 Write data path: /Users/mbarnes/Library/Application Support/factorio [136482/476902MB]
   0.001 Binaries path: /Applications/factorio.app/Contents
   0.009 System info: [CPU: Intel(R) Core(TM) i7-4870HQ CPU @ 2.50GHz, 8 cores, RAM: 16384 MB]
   0.009 Display options: [FullScreen: 0] [VSync: 1] [UIScale: automatic (100.0%)] [MultiSampling: OFF] [Screen: 255] [Lang: en]
   0.174 Available displays: 2
   0.175  [0]: LG ULTRAWIDE - {[0,0], 3440x1440, SDL_PIXELFORMAT_ARGB8888, 60Hz}
   0.175  [1]: BenQ LCD - {[3440,-236], 1080x1920, SDL_PIXELFORMAT_ARGB8888, 60Hz}
   0.279 Initialised OpenGL:[0] NVIDIA GeForce GT 750M OpenGL Engine; driver: 4.1 NVIDIA-12.0.19 355.11.10.50.10.103
   0.279   [Extensions] s3tc:yes; KHR_debug:NO; ARB_clear_texture:NO, ARB_copy_image:NO
   0.279   [Version] 4.1
   0.416 Graphics settings preset: very-high
   0.416   Dedicated video memory size 2048 MB (detected from GeForce GT 750M)
   0.416 Graphics options: [Graphics quality: high] [Video memory usage: all] [Light scale: 25%] [DXT: high-quality]
   0.416                   [Max load threads: 32] [Max texture size: 0] [Tex.Stream.: 0] [Low quality rotation: 0]
   0.657 Loading mod core 0.0.0 (data.lua)
   0.740 Loading mod base 0.17.2 (data.lua)
   0.997 Loading mod base 0.17.2 (data-updates.lua)
   1.108 Checksum for core: 3928040144
   1.108 Checksum of base: 1471520011
   1.687 Loading sounds...
   1.908 Info PlayerData.cpp:67: Local player-data.json available, timestamp 1551317978
   1.908 Info PlayerData.cpp:74: Cloud player-data.json unavailable
   2.061 Initial atlas bitmap size is 16384
   2.082 Created atlas bitmap 16384x16372 [none]
   2.084 Created atlas bitmap 16384x11312 [none]
   2.084 Created atlas bitmap 16384x2116 [decal]
   2.084 Created atlas bitmap 16384x3808 [low-object]
   2.084 Created atlas bitmap 16384x1888 [mipmap, linear-minification, linear-magnification, linear-mip-level, no-crop, no-scale]
   2.084 Created atlas bitmap 16384x6592 [terrain, mipmap, linear-minification, linear-mip-level, no-crop]
   2.084 Created atlas bitmap 16384x480 [smoke, mipmap, linear-minification, linear-magnification]
   2.085 Created atlas bitmap 16384x456 [not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level, no-crop, no-scale]
   2.085 Created atlas bitmap 16384x748 [alpha-mask]
   2.086 Created atlas bitmap 16384x12644 [shadow, linear-magnification, alpha-mask]
   2.086 Created atlas bitmap 16384x1264 [shadow, mipmap, linear-magnification, alpha-mask]
   4.792 Parallel Sprite Loader initialized (threads: 7)
  99.064 Sprites loaded
 101.035 Generated mipmaps for atlas of size 16384x3808
 101.696 Generated mipmaps for atlas of size 16384x1888
 121.706 Generated mipmaps for atlas of size 16384x6592
Factorio crashed. Generating symbolized stacktrace, please wait ...
 122.492 Warning Logger.cpp:487: Couldn't symbolize stacktrace: (resolving symbol failed: fread). Make sure you have atos installed to produce better stacktraces

Stack trace logging done
 123.130 Warning Logger.cpp:487: Couldn't symbolize stacktrace: (resolving symbol failed: fread). Make sure you have atos installed to produce better stacktraces

 123.130 Error Util.cpp:97: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.

[Poppa Cappinurias]

Behavior still extant on 17.4 and identical:
Must open app from finder on first download for security. When you do, the slpash screen opens and get to 94% then the system locks up. Factorio goes to not responding in the Activity Monitor and eventually the crash report window comes up.

A second attempt to run the app from the Applications folder icon locked the system only briefly at the same point and then was able to continue and the game did run.

The Log file of the crash for 17.4 has different output than the 17.1 and 17.2 behaviors.

I was not able to test 17.3

Code: Select all

   0.001 2019-03-01 13:34:00; Factorio 0.17.4 (build 43174, mac, alpha)
   0.002 Operating system: macOS 10.14.1
   0.002 Program arguments: "/Applications/factorio.app/Contents/MacOS/factorio" "-psn_0_19034662" 
   0.002 Read data path: /Applications/factorio.app/Contents/data
   0.002 Write data path: /Users/mbarnes/Library/Application Support/factorio [137057/476902MB]
   0.002 Binaries path: /Applications/factorio.app/Contents
   0.008 System info: [CPU: Intel(R) Core(TM) i7-4870HQ CPU @ 2.50GHz, 8 cores, RAM: 16384 MB]
   0.008 Display options: [FullScreen: 0] [VSync: 1] [UIScale: automatic (100.0%)] [MultiSampling: OFF] [Screen: 255] [Lang: en]
   0.076 Available displays: 2
   0.076  [0]: LG ULTRAWIDE - {[0,0], 3440x1440, SDL_PIXELFORMAT_ARGB8888, 60Hz}
   0.077  [1]: BenQ LCD - {[3440,-236], 1080x1920, SDL_PIXELFORMAT_ARGB8888, 60Hz}
   0.225 Initialised OpenGL:[0] NVIDIA GeForce GT 750M OpenGL Engine; driver: 4.1 NVIDIA-12.0.19 355.11.10.50.10.103
   0.225   [Extensions] s3tc:yes; KHR_debug:NO; ARB_clear_texture:NO, ARB_copy_image:NO
   0.225   [Version] 4.1
   0.391 Graphics settings preset: very-high
   0.392   Dedicated video memory size 2048 MB (detected from GeForce GT 750M)
   0.392 Graphics options: [Graphics quality: high] [Video memory usage: all] [Light scale: 25%] [DXT: high-quality]
   0.392                   [Max load threads: 32] [Max texture size: 0] [Tex.Stream.: 0] [Low quality rotation: 0]
   0.728 Loading mod core 0.0.0 (data.lua)
   0.848 Loading mod base 0.17.4 (data.lua)
   1.108 Loading mod base 0.17.4 (data-updates.lua)
   1.255 Checksum for core: 3928040144
   1.255 Checksum of base: 60305742
   2.036 Loading sounds...
   2.075 Info PlayerData.cpp:67: Local player-data.json available, timestamp 1551474968
   2.075 Info PlayerData.cpp:74: Cloud player-data.json unavailable
   2.268 Crop bitmaps.
   3.253 Parallel Sprite Loader initialized (threads: 7)
  23.341 Initial atlas bitmap size is 16384
  23.389 Created atlas bitmap 16384x16376 [none]
  23.394 Created atlas bitmap 16384x11316 [none]
  23.394 Created atlas bitmap 16384x2116 [decal]
  23.395 Created atlas bitmap 16384x3808 [low-object]
  23.395 Created atlas bitmap 16384x1888 [mipmap, linear-minification, linear-magnification, linear-mip-level, no-crop, no-scale]
  23.396 Created atlas bitmap 16384x6592 [terrain, mipmap, linear-minification, linear-mip-level, no-crop]
  23.396 Created atlas bitmap 16384x480 [smoke, mipmap, linear-minification, linear-magnification]
  23.396 Created atlas bitmap 16384x456 [not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level, no-crop, no-scale]
  23.397 Created atlas bitmap 16384x748 [alpha-mask]
  23.400 Created atlas bitmap 16384x12644 [shadow, linear-magnification, alpha-mask]
  23.400 Created atlas bitmap 16384x1264 [shadow, mipmap, linear-magnification, alpha-mask]
  25.975 Texture processor created. GPU accelerated compression Supported: yes, Enabled: yes/yes. Test passed. YCoCgDXT PSNR: 35.83, BC3 PSNR: 33.82
  26.746 Parallel Sprite Loader initialized (threads: 7)
  97.759 Sprites loaded
  99.558 Generated mipmaps for atlas of size 16384x3808
 100.181 Generated mipmaps for atlas of size 16384x1888
 119.456 Generated mipmaps for atlas of size 16384x6592
 130.870 Generated mipmaps for atlas of size 16384x480
 131.094 Generated mipmaps for atlas of size 16384x456
 131.129 Generated mipmaps for atlas of size 16384x1264
 131.150 Warning ControlInputValue.cpp:208: Unknown control input string "ALT"
 131.151 Custom inputs active: 0
 131.156 Error CrashHandler.cpp:515: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
 131.791 Warning Logger.cpp:487: Couldn't symbolize stacktrace: (resolving symbol failed: fread). Make sure you have atos installed to produce better stacktraces

Stack trace logging done
 132.322 Warning Logger.cpp:487: Couldn't symbolize stacktrace: (resolving symbol failed: fread). Make sure you have atos installed to produce better stacktraces

 132.322 Error Util.cpp:97: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
 136.867 Uploading log file

[posila]

Hello, does it still crash in 0.17.5+? If it does, can you please post new log?

[Poppa Cappinurias]

The behavior has gotten worse. All runs fail after the install of 0.17.8. The behavior is idential to what was previously reported for the first run after install. I have tried 3 times in a row.

Will try a reboot; failing that I will try a fallback to 0.17.4 and see if there is a change from that.

Each attempt produced an identical log.

Code: Select all

$ cat factorio-current.log
   0.003 2019-03-08 04:04:57; Factorio 0.17.8 (build 43440, mac, alpha)
   0.003 Operating system: macOS 10.14.1
   0.003 Program arguments: "/Applications/factorio.app/Contents/MacOS/factorio" "-psn_0_20030233"
   0.003 Read data path: /Applications/factorio.app/Contents/data
   0.003 Write data path: /Users/mbarnes/Library/Application Support/factorio [135282/476902MB]
   0.003 Binaries path: /Applications/factorio.app/Contents
   0.013 System info: [CPU: Intel(R) Core(TM) i7-4870HQ CPU @ 2.50GHz, 8 cores, RAM: 16384 MB]
   0.013 Display options: [FullScreen: 0] [VSync: 1] [UIScale: automatic (100.0%)] [MultiSampling: OFF] [Screen: 255] [Lang: en]
   0.126 Available displays: 2
   0.127  [0]: LG ULTRAWIDE - {[0,0], 3440x1440, SDL_PIXELFORMAT_ARGB8888, 60Hz}
   0.127  [1]: BenQ LCD - {[3440,-236], 1080x1920, SDL_PIXELFORMAT_ARGB8888, 60Hz}
   0.311 Initialised OpenGL:[0] NVIDIA GeForce GT 750M OpenGL Engine; driver: 4.1 NVIDIA-12.0.19 355.11.10.50.10.103
   0.311   [Extensions] s3tc:yes; KHR_debug:NO; ARB_clear_texture:NO, ARB_copy_image:NO
   0.311   [Version] 4.1
   0.548 Graphics settings preset: very-high
   0.548   Dedicated video memory size 2048 MB (detected from GeForce GT 750M; VendorID: 0x1022700)
   0.548 Graphics options: [Graphics quality: high] [Video memory usage: all] [Light scale: 25%] [DXT: high-quality]
   0.548                   [Max load threads: 32] [Max texture size: 0] [Tex.Stream.: 0] [Rotation quality: normal] [Color: 32bit]
   1.068 Loading mod core 0.0.0 (data.lua)
   1.216 Loading mod base 0.17.8 (data.lua)
   1.594 Loading mod base 0.17.8 (data-updates.lua)
   1.808 Checksum for core: 2736929835
   1.809 Checksum of base: 3541142062
   2.960 Loading sounds...
   3.015 Info PlayerData.cpp:67: Local player-data.json available, timestamp 1552044031
   3.015 Info PlayerData.cpp:74: Cloud player-data.json unavailable
   3.021 Info CropCache.cpp:57: Exception while loading crop cache: The file is from previous game version. This can be probably ignored
   3.146 Crop bitmaps.
   4.489 Parallel Sprite Loader initialized (threads: 7)
  39.426 Initial atlas bitmap size is 16384
  39.495 Created atlas bitmap 16384x16384 [none]
  39.501 Created atlas bitmap 16384x11292 [none]
  39.501 Created atlas bitmap 16384x2116 [decal]
  39.502 Created atlas bitmap 16384x3808 [low-object]
  39.502 Created atlas bitmap 16384x1888 [mipmap, linear-minification, linear-magnification, linear-mip-level, no-crop, no-scale]
  39.503 Created atlas bitmap 16384x6880 [terrain, mipmap, linear-minification, linear-mip-level, no-crop]
  39.503 Created atlas bitmap 16384x480 [smoke, mipmap, linear-minification, linear-magnification]
  39.504 Created atlas bitmap 16384x456 [not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level, no-crop, no-scale]
  39.504 Created atlas bitmap 16384x748 [alpha-mask]
  39.508 Created atlas bitmap 16384x12632 [shadow, linear-magnification, alpha-mask]
  39.508 Created atlas bitmap 16384x1264 [shadow, mipmap, linear-magnification, alpha-mask]
  43.133 Texture processor created. GPU accelerated compression Supported: yes, Enabled: yes/yes. Test passed. YCoCgDXT PSNR: 35.83, BC3 PSNR: 33.82
  44.194 Parallel Sprite Loader initialized (threads: 7)
 151.084 Sprites loaded
 152.949 Generated mipmaps for atlas of size 16384x3808
 153.601 Generated mipmaps for atlas of size 16384x1888
 173.610 Generated mipmaps for atlas of size 16384x6880
Factorio crashed. Generating symbolized stacktrace, please wait ...
#1  0x00000001094a2d12 in Logger::logStacktrace(StackTraceInfo*) + 0x12
#2  0x000000010948c31d in CrashHandler::writeStackTrace(CrashHandler::CrashReason) + 0x9d
#3  0x000000010948cfa4 in CrashHandler::commonSignalHandler(int) + 0x74
#4  0x000000010948c209 in CrashHandler::SignalHandler(int) + 0x9
#5  0x00007fff6cc62b3d in _sigtramp + 0x1d
Stack trace logging done
 176.182 Error Util.cpp:97: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.

[Poppa Cappinurias]

The forth attempt to launch 0.17.8 worked... I launched it from spotlight.

[Poppa Cappinurias]

I was unable to launch 0.17.8 except for the one time. Trying 0.17.11

[Poppa Cappinurias]

Multiple failures to launch with 0.17.11

Code: Select all

$ cat factorio-current.log
   0.000 2019-03-12 22:48:37; Factorio 0.17.11 (build 43576, mac, alpha)
   0.000 Operating system: macOS 10.14.1
   0.000 Program arguments: "/Applications/factorio.app/Contents/MacOS/factorio"
   0.000 Read data path: /Applications/factorio.app/Contents/data
   0.000 Write data path: /Users/mbarnes/Library/Application Support/factorio [135206/476902MB]
   0.000 Binaries path: /Applications/factorio.app/Contents
   0.005 System info: [CPU: Intel(R) Core(TM) i7-4870HQ CPU @ 2.50GHz, 8 cores, RAM: 16384 MB]
   0.005 Display options: [FullScreen: 0] [VSync: 1] [UIScale: automatic (100.0%)] [MultiSampling: OFF] [Screen: 255] [Lang: en]
   0.110 Available displays: 2
   0.110  [0]: LG ULTRAWIDE - {[0,0], 3440x1440, SDL_PIXELFORMAT_ARGB8888, 60Hz}
   0.110  [1]: BenQ LCD - {[3440,-236], 1080x1920, SDL_PIXELFORMAT_ARGB8888, 60Hz}
   0.175 Initialised OpenGL:[0] NVIDIA GeForce GT 750M OpenGL Engine; driver: 4.1 NVIDIA-12.0.19 355.11.10.50.10.103
   0.175   [Extensions] s3tc:yes; KHR_debug:NO; ARB_clear_texture:NO, ARB_copy_image:NO
   0.175   [Version] 4.1
   0.286 Graphics settings preset: very-high
   0.286   Dedicated video memory size 2048 MB (detected from GeForce GT 750M; VendorID: 0x1022700)
   0.286 Graphics options: [Graphics quality: high] [Video memory usage: all] [Light scale: 25%] [DXT: high-quality]
   0.286                   [Max load threads: 32] [Max texture size: 0] [Tex.Stream.: 0] [Rotation quality: normal] [Color: 32bit]
   0.440 Loading mod core 0.0.0 (data.lua)
   0.528 Loading mod base 0.17.11 (data.lua)
   0.730 Loading mod base 0.17.11 (data-updates.lua)
   0.835 Checksum for core: 4249075453
   0.835 Checksum of base: 46491745
   1.424 Loading sounds...
   1.451 Info PlayerData.cpp:67: Local player-data.json available, timestamp 1552453698
   1.451 Info PlayerData.cpp:74: Cloud player-data.json unavailable
   1.612 Initial atlas bitmap size is 16384
   1.636 Created atlas bitmap 16384x16384 [none]
   1.638 Created atlas bitmap 16384x11292 [none]
   1.638 Created atlas bitmap 16384x2116 [decal]
   1.638 Created atlas bitmap 16384x3808 [low-object]
   1.638 Created atlas bitmap 16384x1888 [mipmap, linear-minification, linear-magnification, linear-mip-level, no-crop, no-scale]
   1.638 Created atlas bitmap 16384x6880 [terrain, mipmap, linear-minification, linear-mip-level, no-crop]
   1.638 Created atlas bitmap 16384x480 [smoke, mipmap, linear-minification, linear-magnification]
   1.639 Created atlas bitmap 16384x456 [not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level, no-crop, no-scale]
   1.639 Created atlas bitmap 16384x748 [alpha-mask]
   1.640 Created atlas bitmap 16384x12640 [shadow, linear-magnification, alpha-mask]
   1.640 Created atlas bitmap 16384x1264 [shadow, mipmap, linear-magnification, alpha-mask]
   1.683 Texture processor created. GPU accelerated compression Supported: yes, Enabled: yes/yes. Test passed. YCoCgDXT PSNR: 35.83, BC3 PSNR: 33.82
   2.198 Parallel Sprite Loader initialized (threads: 7)
 102.625 Sprites loaded
 104.441 Generated mipmaps for atlas of size 16384x3808
 105.068 Generated mipmaps for atlas of size 16384x1888
 125.076 Generated mipmaps for atlas of size 16384x6880
Factorio crashed. Generating symbolized stacktrace, please wait ...
#1  0x000000010e9b7412 in Logger::logStacktrace(StackTraceInfo*) + 0x12
#2  0x000000010e9a0a1d in CrashHandler::writeStackTrace(CrashHandler::CrashReason) + 0x9d
#3  0x000000010e9a16a4 in CrashHandler::commonSignalHandler(int) + 0x74
#4  0x000000010e9a0909 in CrashHandler::SignalHandler(int) + 0x9
#5  0x00007fff7de86b3d in _sigtramp + 0x1d
Stack trace logging done
 127.505 Error Util.cpp:97: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.

[StapledBattery]

My machine (early 2013 MBP with GeForce GT 650M) freezes for a minute at 94%, but the game eventually loads.

[posila]

Thanks for the reports.
I am not 100% sure, but I think the cause of this issue is the same as in 67723
When 0.17.37 is release, please let me know whether it fixes this problem or not.