Web site releated bug [Concept Art PDF Document Not Loading]

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mems
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Web site releated bug [Concept Art PDF Document Not Loading]

Post by mems »

Helllo,

I have played the demo and when i had founds i bhought Mining Drill Operator licence to support this greate game, also to gain acces to special concept art which i love to be able. That is the most importamt ting for me in a game to see real concept art created by developers. Im posting this here to let you know, and possibly help other players like me.

However,

That document is only avaible with Firefox from browser window.

Im using windows 8(not 8.1) and mostly chrome while browsing the web, firefox while developing tings. IE to only chek if its working there or not (lol)

- On Chrome (34.0.1847.116 m):
when you click the link it starts loading the document but gives an error after a while with saying "error loading pdf document".
when you "save as" the link, it downloads the document. But when you open the document you see a ultra blury graphics on pdf document like "semi-loaded" jpg files on web pages.

- On IE (10.0.9200.16863)
When you directly open the file from browser it loads the semi loaded blury version. Same with saving document to disk.

- On Firefox (28.0)
Firefox only opens the file from browser window. you can clearly see the content. But when you save it to disk, windows default "reader" programme gives an error saying "This file cannot be opened. There is a problem with file format"

It's like, thers a problem with file format, its too old or not compatible with windows 8. OR Server stops giving response after sometime while downloading the document expect its Firefox and loading the document from browser.

++ Im from Turkey it has been a while your forums and wiki web servers were blocked requests from my country. It was at the time i posted a review about the game in a very popular social network which i recieved alot of private messages that web sites has been blocked. I get in contact from facebook and you solved this issue. But it was a bit late. I may be the only one who is having this download problem becosue of old server issues. i dont know. as i said just let you know ;)
FishSandwich
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Re: Web site releated bug [Concept Art PDF Document Not Load

Post by FishSandwich »

Have you tried opening in Adobe Reader? That is what PDF's were designed for, after all.
mems
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Re: Web site releated bug [Concept Art PDF Document Not Load

Post by mems »

FishSandwich wrote:Have you tried opening in Adobe Reader? That is what PDF's were designed for, after all.
I personally can see/read the art book already.

I just wanted Factorio to know there is an issue about that. Fixing this for all is your decicion. well, my point here is you cannot force everyone to use Firefox or Adobe. Its a very small unimportant issue if you compare this with other problems. Fixing will improve your services.
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Klonan
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Re: Web site releated bug [Concept Art PDF Document Not Loading]

Post by Klonan »

Fixed by no longer offering the PDF
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