[0.16.20] Game crashes at 30% on game startup.

[Rseding91]

Try changing ; graphics-quality=high to graphics-quality=normal in the config.

Make sure you un-comment it.

[oerbeke]

Just shut down and restarted my pc, problem is still there.

[oerbeke]

Try changing ; graphics-quality=high to graphics-quality=normal in the config.

Make sure you un-comment it.

I un-commented and changed it to normal, but the problem still persists.

[oerbeke]

Current updated log files:

[Rseding91]

The log file(s) show you still have high quality enabled so you didn't do it correctly.

[oerbeke]

The log file(s) show you still have high quality enabled so you didn't do it correctly.

[graphics]
lights-render-quality=1.000000

; multisampling-level=0

; preferred-screen-index=255

; screenshots-queue-size=10

; screenshots-threads-count=1

; cache-sprite-atlas-count=1

; max-texture-size=0

; max-secondary-texture-size=8192

; max-threads=8

Options: high, normal, low, very-low
graphics-quality=normal

[oerbeke]

Thats what it looks like

[oerbeke]

I also just installed the version from the official website, but it gives the exact same error as the steam version.

[oerbeke]

Really want a fix for this, because I literally cant run any version of factorio anymore

[oerbeke]

Still crashing at 31% - Bulding Sprite Atlas

[oerbeke]

I found a fix to get into the game, I changed all settings in the CFG that had the name Atlas or sprite in them.
Ill check what setting specifically it is that makes this happen, but i think its the optimization one.

Here is the CFG:

[oerbeke]

(Tested this on 0.12, now testing on latest 0.16)

[oerbeke]

Error keeps coming on 0.16.20

[posila]

Do you have RivaTuner Statistics Server running (it is installed with applications like MSI Afterburner) or any other game overlay software? If so, turn it off or update it to the latest version.

Just shut down and restarted my pc, problem is still there.

Did you click Restart button in Windows? Shutting down and turning on PC is not same as restart in Windows 10, because it doesn't clear RAM and completely reboot system.

[oerbeke]

Do you have RivaTuner Statistics Server running (it is installed with applications like MSI Afterburner) or any other game overlay software? If so, turn it off or update it to the latest version.

I just completely uninstalled both msi afterburner and rivatuner statistics and then restarted my pc. Didnt change anything, it still crashes at 30/31%

[oerbeke]

0.001 2018-01-31 10:53:09; Factorio 0.16.20 (build 35245, win64, steam)
0.001 Operating system: Windows 10 (version 1709)
0.001 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.001 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
0.001 Write data path: C:/Users/XD/AppData/Roaming/Factorio [16199/120826MB]
0.001 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
0.009 System info: [CPU: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 8 cores, RAM: 8084MB]
0.010 Display options: [FullScreen: 1] [VSync: 0] [UIScale: system (100.0%)] [MultiSampling: OFF] [Screen: 255] [Lang: en]
0.013 Available display adapters: 1
0.015 [0]: \\.\DISPLAY1 - Intel(R) HD Graphics 630 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
0.017 Create display on adapter 0. Size 1280x720 at position [310, 162].
0.624 Initialised Direct3D:[0] NVIDIA GeForce GTX 1060 with Max-Q Design; driver: nvldumdx.dll 23.21.13.9077
0.624 D3DFMT_A8 is not supported format for surfaces.
0.624 D3DFMT_L8 is not supported format for surfaces.
0.629 Video memory size (dedicated video/dedicated system/shared system/available): 2987/0/4042/4088 MB
0.669 DSound: Starting _dsound_update thread
0.669 DSound: Enter _dsound_update; tid=11220
0.671 Device reset internal.
0.675 Desktop composition is active.
0.675 Graphics settings preset: very-high
0.676 Graphics options: [Graphics quality: high] [Video memory usage: high] [Light scale: 25%] [DXT: false] [Shader: 1]
0.676 [Parallel sprite loading: 1] [Max texture size: 0/8192] [Bmp cache: 0] [Sprite slicing: 1] [Low quality rotation: 0]
0.786 Info RazerChromaSDK.cpp:120: Razer Chroma UnInit returned 5023
0.793 Loading mod core 0.0.0 (data.lua)
0.822 Loading mod base 0.16.20 (data.lua)
0.959 Loading mod base 0.16.20 (data-updates.lua)
1.008 Checksum for core: 1372761519
1.008 Checksum of base: 3706582573
1.117 Loading sounds...

[posila]

Please download procdump.zip, unzip it, run dump_on_exception.bat, confirm Microsoft's EULA and then launch Factorio through Steam Library. It should create Factorio.exe_######_######.dmp. If it doesn't, try to run dump_on_terminate.bat instead. Zip the dmp file and upload it here, please.

Make sure your are NOT trying to run Factorio.exe as administrator nor exececuting Factorio.exe directly. Procdump would not be able to create memory dump in that case.

Procdump.zip contains ProcDump from Microsoft Sysinternals (https://technet.microsoft.com/en-us/sys ... 96900.aspx) and bat files to run procdump with parameters that make it create memory dump when Factorio.exe crashes or terminates.

[oerbeke]

Please download procdump.zip, unzip it, run dump_on_exception.bat, confirm Microsoft's EULA and then launch Factorio through Steam Library. It should create Factorio.exe_######_######.dmp. If it doesn't, try to run dump_on_terminate.bat instead. Zip the dmp file and upload it here, please.

Make sure your are NOT trying to run Factorio.exe as administrator nor exececuting Factorio.exe directly. Procdump would not be able to create memory dump in that case.

Procdump.zip contains ProcDump from Microsoft Sysinternals (https://technet.microsoft.com/en-us/sys ... 96900.aspx) and bat files to run procdump with parameters that make it create memory dump when Factorio.exe crashes or terminates.

Heres the dmp file:

[oerbeke]

Will rest for a bit, so dont expect any quick answers from now on until I wake up. Please keep writing new info/tips on how to fix this issue.

I really appriciate the help <3

[posila]

Thanks for the dump. It looks like there is a call to some function in RzChromaSDK64.dll after the DLL was unloaded from the program.
To workaround that you can use attached config.ini to disable our Razer Chroma integration.