not showing password reset in email

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Alexmjw_1
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not showing password reset in email

Post by Alexmjw_1 »

I logged into Factorio on the website but when i wanted to reset my password so I went to the profile and did the normal edit password.. well... there is a slight problem.. I kind of forgot my password. So, I decided to log out of Factorio and click on forgot password so I did that and I sent the request password reset to my email and I waited 24 hours. After waiting for that many hours I noticed that it didn't popup in my inbox on my email account... I already checked: inbox, spam, and junk inbox... nothing there... Can I get alittle help with the password reset?
Loewchen
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Re: not showing password reset in email

Post by Loewchen »

Contact support at support@factorio.com and provide all the account information.
Alexmjw_1
Manual Inserter
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Joined: Sun Jan 28, 2018 2:43 am
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Re: not showing password reset in email

Post by Alexmjw_1 »

I did that yesterday and have not gotten email back on
Rseding91
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Re: not showing password reset in email

Post by Rseding91 »

Alexmjw_1 wrote:I did that yesterday and have not gotten email back on
It's the weekend. You'll most likely have to wait until Monday when people are back in the office.
If you want to get ahold of me I'm almost always on Discord.
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