Error launching the game

Anything that prevents you from playing the game properly. Do you have issues playing for the game, downloading it or successfully running it on your computer? Let us know here.
Tomoushie
Manual Inserter
Manual Inserter
Posts: 2
Joined: Sun Jan 07, 2018 9:15 pm
Contact:

Error launching the game

Post by Tomoushie »

Good evening,

I just bought the game about 30 minutes ago however when I run the game there is an error message.

Here is the error message:

0.000 Initializing Steam API.
0.001 2018-01-07 03:14:11; Factorio 0.15.40 (build 30950, win64, steam)
0.002 Operating system: Windows 10 (version 1607)
0.002 Program arguments: "D:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.002 Read data path: D:/Program Files (x86)/Steam/steamapps/common/Factorio/data
0.002 Write data path: C:/Users/[CENSURED]/AppData/Roaming/Factorio
0.002 Binaries path: D:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
0.013 System info: [CPU: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 8 cores, RAM: 24451MB]
0.013 Display options: [FullScreen: 1] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255] [Lang: fr]
0.016 Available display adapters: 1
0.016 [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 1080 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
0.017 Create display on adapter 0. Size 1280x720 at position [310, 162].
0.142 Initialised Direct3D:[0] NVIDIA GeForce GTX 1080; driver: nvldumdx.dll 23.21.13.8871
0.149 Video memory size (dedicated video/dedicated system/shared system/available): 8091/0/12225/4088 MB
0.150 Error Util.cpp:62: Error when opening D:\Program Files (x86)\Steam\steamapps\common\Factorio\data\core\graphics\factorio-icon.png for reading: Permission denied

Could you help me so that I can finally play the game? thank you in advance

PS: Topic on steam forum (technical support): http://steamcommunity.com/app/427520/di ... 575061782/
orzelek
Smart Inserter
Smart Inserter
Posts: 3928
Joined: Fri Apr 03, 2015 10:20 am
Contact:

Re: Error launching the game

Post by orzelek »

It's strange - it seems that game doesn't have permissions to read it's files.
I'd recommend trying to redownload the game and/or making sure that it's folder has read/write permissions for your user.
Tomoushie
Manual Inserter
Manual Inserter
Posts: 2
Joined: Sun Jan 07, 2018 9:15 pm
Contact:

Re: Error launching the game

Post by Tomoushie »

My problem is resolved ! :

Malwarebytes and AVAST were disabled but still they were blocking the launch of the game / file.

I have added all the files called factorio.png, factorio-icon.png etc to exclusions in all my security programs (AVAST Premium, Malwarebytes and IObit Malware Fighter) also added the .exe of the game to exclusion in AVAST.

The problem was that even though my software was disabled, they still protected my computer and blocked the launch of the game.

Thanks a lot for your help
Post Reply

Return to “Technical Help”