Game doesn't even load

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Husar
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Game doesn't even load

Post by Husar »

Hello, I bought the GOG version of the game because I somehow thought it would be nice not to have all my games on Steam.
So I could play that for weeks without opening the GOG Galaxy launcher until I started the launcher. At first I was delighted to see the game got updated and expected some nice new things.

But neither the 0.14.23 version nor the beta 0.15.02 version on GOG will launch now. All I get is a blank screen and an error message that opens in the background that I can close with Enter.
I tried reinstalling, verifying etc., but nothing helps now. I never checked the version number before but the old version worked just fine for me. I think people here like their log files, so here they are:

factorio-current

Code: Select all

  0.001 2017-05-14 02:42:11; Factorio 0.14.23 (build 25374, win64, alpha)
   0.001 Operating system: Windows 10 (build 15063) 
   0.002 Program arguments: "D:\Games\GOG\Factorio\bin\x64\factorio.exe" 
   0.002 Read data path: D:/Games/GOG/Factorio/data
   0.002 Write data path: C:/Users/karlk/AppData/Roaming/Factorio
   0.002 Binaries path: D:/Games/GOG/Factorio/bin
   0.011 System info: [CPU: Intel(R) Core(TM) i5-6600 CPU @ 3.30GHz, 4 cores, RAM: 16327MB]
   0.012 Display options: [FullScreen: 1] [VSync: 0] [UIScale: 150%] [MultiSampling: OFF] [Screen: 255]
   0.015 Available display adapters: 1
   0.015  [0]: \\.\DISPLAY1 - Radeon (TM) RX 480 Graphics {0x05, [0,0], 3840x2160, 32bit, 60Hz}
   0.015 Create display on adapter 0. Size 1920x1080 at position [950, 522].
   0.092 Error CrashHandler.cpp:139: Exception Code: c0000005, Address: 0x00007ffc3975fd0c
ModuleBase: 0x00007ff799640000, ImageSize: 01263000, RelativeAddress: a011fd0c
   0.092 Error CrashHandler.cpp:149: Exception Context:
rax=0000000000000000, rbx=000000571e8ff0c0, rcx=0000022e978a0ec0,
rdx=00007ff79a786fa0, rsi=0000000000000001, rdi=0000022e90e96400,
rip=00007ffc3975fd0c, rsp=000000571e8ff018, rbp=000000571e8ff3b0,
 r8=0000000000000000,  r9=0000000000000000, r10=0000022e978a1cdc,
r11=0000000000000246, r12=0000000000000001, r13=00007ff79a786fa0,
r14=0000000000000000, r15=0000000000000000
   0.092 Crashed in C:\WINDOWS\system32\d3d9.dll (0x00007ffc39750000 - 0x00007ffc398d9000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-7kf1k5\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-7kf1k5\src\util\logger.cpp (337): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-7kf1k5\src\util\logger.cpp (391): Logger::logStacktrace
c:\cygwin64\tmp\factorio-7kf1k5\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-7kf1k5\src\util\crashhandler.cpp (175): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC72266913)
00007FFC72266913 (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC74FFDA9D)
00007FFC74FFDA9D (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC74FE6476)
00007FFC74FE6476 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC74FFA08D)
00007FFC74FFA08D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC74F69C58)
00007FFC74F69C58 (ntdll): (filename not available): RtlLookupFunctionEntry
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC74FF910E)
00007FFC74FF910E (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3975FD0C)
00007FFC3975FD0C (d3d9): (filename not available): Direct3DCreate9Ex
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3976167F)
00007FFC3976167F (d3d9): (filename not available): Direct3DCreate9Ex
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC397776A6)
00007FFC397776A6 (d3d9): (filename not available): Direct3DCreate9Ex
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3977CB68)
00007FFC3977CB68 (d3d9): (filename not available): Direct3DCreate9Ex
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3977A81E)
00007FFC3977A81E (d3d9): (filename not available): Direct3DCreate9Ex
c:\cygwin64\tmp\factorio-7kf1k5\libraries\allegro\src\win\d3d_disp.cpp (839): d3d_create_device
c:\cygwin64\tmp\factorio-7kf1k5\libraries\allegro\src\win\d3d_disp.cpp (1506): d3d_display_thread_proc
c:\cygwin64\tmp\factorio-7kf1k5\libraries\allegro\src\threads.c (95): detached_thread_func_trampoline
c:\cygwin64\tmp\factorio-7kf1k5\libraries\allegro\src\win\wxthread.c (38): thread_proc_trampoline
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (115): thread_start<unsigned int (__cdecl*)(void * __ptr64)>
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC74352774)
00007FFC74352774 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC74FC0D61)
00007FFC74FC0D61 (ntdll): (filename not available): RtlUserThreadStart
   0.893 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
factorio-previous

Code: Select all

   0.006 2017-05-14 02:40:44; Factorio 0.14.23 (build 25374, win64, alpha)
   0.006 Operating system: Windows 10 (build 15063) 
   0.006 Program arguments: "D:\Games\GOG\Factorio\bin\x64\factorio.exe" 
   0.006 Read data path: D:/Games/GOG/Factorio/data
   0.006 Write data path: C:/Users/karlk/AppData/Roaming/Factorio
   0.007 Binaries path: D:/Games/GOG/Factorio/bin
   0.156 System info: [CPU: Intel(R) Core(TM) i5-6600 CPU @ 3.30GHz, 4 cores, RAM: 16327MB]
   0.157 Display options: [FullScreen: 1] [VSync: 0] [UIScale: 150%] [MultiSampling: OFF] [Screen: 255]
   0.161 Available display adapters: 1
   0.161  [0]: \\.\DISPLAY1 - Radeon (TM) RX 480 Graphics {0x05, [0,0], 3840x2160, 32bit, 60Hz}
   0.162 Create display on adapter 0. Size 1920x1080 at position [950, 522].
   0.306 Error CrashHandler.cpp:139: Exception Code: c0000005, Address: 0x00007ffc3975fd0c
ModuleBase: 0x00007ff799640000, ImageSize: 01263000, RelativeAddress: a011fd0c
   0.306 Error CrashHandler.cpp:149: Exception Context:
rax=0000000000000000, rbx=0000008ca0fff330, rcx=0000022b1ecb1aa0,
rdx=00007ff79a786fa0, rsi=0000000000000001, rdi=0000022b1eca9de0,
rip=00007ffc3975fd0c, rsp=0000008ca0fff288, rbp=0000008ca0fff620,
 r8=0000000000000000,  r9=0000000000000000, r10=0000022b1ecb28bc,
r11=0000000000000246, r12=0000000000000001, r13=00007ff79a786fa0,
r14=0000000000000000, r15=0000000000000000
   0.306 Crashed in C:\WINDOWS\system32\d3d9.dll (0x00007ffc39750000 - 0x00007ffc398d9000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-7kf1k5\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-7kf1k5\src\util\logger.cpp (337): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-7kf1k5\src\util\logger.cpp (391): Logger::logStacktrace
c:\cygwin64\tmp\factorio-7kf1k5\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-7kf1k5\src\util\crashhandler.cpp (175): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC72266913)
00007FFC72266913 (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC74FFDA9D)
00007FFC74FFDA9D (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC74FE6476)
00007FFC74FE6476 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC74FFA08D)
00007FFC74FFA08D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC74F69C58)
00007FFC74F69C58 (ntdll): (filename not available): RtlLookupFunctionEntry
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC74FF910E)
00007FFC74FF910E (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3975FD0C)
00007FFC3975FD0C (d3d9): (filename not available): Direct3DCreate9Ex
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3976167F)
00007FFC3976167F (d3d9): (filename not available): Direct3DCreate9Ex
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC397776A6)
00007FFC397776A6 (d3d9): (filename not available): Direct3DCreate9Ex
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3977CB68)
00007FFC3977CB68 (d3d9): (filename not available): Direct3DCreate9Ex
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC3977A81E)
00007FFC3977A81E (d3d9): (filename not available): Direct3DCreate9Ex
c:\cygwin64\tmp\factorio-7kf1k5\libraries\allegro\src\win\d3d_disp.cpp (839): d3d_create_device
c:\cygwin64\tmp\factorio-7kf1k5\libraries\allegro\src\win\d3d_disp.cpp (1506): d3d_display_thread_proc
c:\cygwin64\tmp\factorio-7kf1k5\libraries\allegro\src\threads.c (95): detached_thread_func_trampoline
c:\cygwin64\tmp\factorio-7kf1k5\libraries\allegro\src\win\wxthread.c (38): thread_proc_trampoline
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (115): thread_start<unsigned int (__cdecl*)(void * __ptr64)>
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC74352774)
00007FFC74352774 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFC74FC0D61)
00007FFC74FC0D61 (ntdll): (filename not available): RtlUserThreadStart
   3.888 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
There are obviously no save files or mods to post as I don't even get to the loading screen of the game. And I really hope I didn't get shafted by buying a game on GOG for once given how it seems like the Steam version is quite a few versions further in development. :?
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Rseding91
Factorio Staff
Factorio Staff
Posts: 15945
Joined: Wed Jun 11, 2014 5:23 am
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Re: Game doesn't even load

Post by Rseding91 »

Try solution 2 from here: viewtopic.php?t=9300 or solution 4 if 2 doesn't work.
If you want to get ahold of me I'm almost always on Discord.
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Husar
Manual Inserter
Manual Inserter
Posts: 2
Joined: Sun May 14, 2017 12:48 am
Contact:
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Re: Game doesn't even load

Post by Husar »

Forcing opengl worked just fine, thanks!

Also noticed that I can register my key here and download the latest test version from here, very useful. :)
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