No other place to go, cannot login to Factorio Mods Site

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dasmotiu
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No other place to go, cannot login to Factorio Mods Site

Post by dasmotiu »

I can login to the Factorio main site.
The vanilla game works fine, and I have over 1100 hours on Steam.
I can not login to the Factorio mods site, because my password/userid is invalid
I can not register on the Factorio mods site because my email address is already in use.
I can not reset my password on the Factorio mods site because it appears that there is no way to do that on the Factorio mods site.
I am in a complete impasse.
Please help.

p.s. I originally posted this about six months ago, and followed it up in November, and have had no response.

p.p.s. I am a paying customer and very much like this game, but I have stopped playing it because I have played it vanilla so many times. That is why I'd like to try some mods. I am familiar with mods on Skyrim.
daniel34
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Re: No other place to go, cannot login to Factorio Mods Site

Post by daniel34 »

dasmotiu wrote:I can not reset my password on the Factorio mods site because it appears that there is no way to do that on the Factorio mods site.
Reset your password here: https://www.factorio.com/request-password-reset
quick links: log file | graphical issues | wiki
dasmotiu
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Re: No other place to go, cannot login to Factorio Mods Site

Post by dasmotiu »

I have done that at least three times, most recently today. It made no difference. I can login here but not on mods.
kinnom
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Re: No other place to go, cannot login to Factorio Mods Site

Post by kinnom »

Are you logging in with your factorio.com account and not with your forums.factorio.com account?
no yes yes no yes no yes yes
daniel34
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Re: No other place to go, cannot login to Factorio Mods Site

Post by daniel34 »

Send an e-mail to support@factorio.com with your account details, they will look into it. We can't help you here further with account related issues.
quick links: log file | graphical issues | wiki
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