Cannot Host or Load Multiplayer Game

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Jack31081988
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Cannot Host or Load Multiplayer Game

Post by Jack31081988 »

I get the Error: "Couldn't parse the response from the auth server. This seems to be an internal server error"

My Error Log:

0.001 2017-02-28 19:38:01; Factorio 0.14.22 (build 25342, win64, steam)
0.001 Operating system: Windows 10 (version 1607)
0.001 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.001 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
0.001 Write data path: C:/Users/Jack/AppData/Roaming/Factorio
0.001 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
0.012 System info: [CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 8 cores, RAM: 32688MB]
0.013 Display options: [FullScreen: 1] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
0.014 Available display adapters: 3
0.014 [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 1080 {0x05, [0,0], 2560x1440, 32bit, 165Hz}
0.014 [1]: \\.\DISPLAY2 - NVIDIA GeForce GTX 1080 {0x01, [2560,-216], 1080x1920, 32bit, 60Hz}
0.014 [2]: \\.\DISPLAY3 - NVIDIA GeForce GTX 1080 {0x01, [-1920,360], 1920x1080, 32bit, 60Hz}
0.014 Create display on adapter 0. Size 1280x720 at position [630, 342].
0.056 Initialised Direct3D:[0] NVIDIA GeForce GTX 1080; driver: nvd3dumx.dll 21.21.13.7849
0.058 Video memory size (dedicated video/dedicated system/shared system/available): 8110/0/16344/4082 MB
0.086 DSound: Starting _dsound_update thread
0.086 DSound: Enter _dsound_update; tid=8812
0.087 Device reset internal.
0.089 Desktop composition is active.
0.089 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 35%] [DXT: false]
0.139 Loading mod core 0.0.0 (data.lua)
0.142 Loading mod base 0.14.22 (data.lua)
0.232 Checksum for core: 1291735968
0.232 Checksum for mod base: 786624017
0.452 Info PlayerData.cpp:55: Local player-data.json available, timestamp 1488306733
0.452 Info PlayerData.cpp:60: Cloud player-data.json available, timestamp 1488117418
0.531 Initial atlas bitmap size is 16384
0.532 Created atlas bitmap 16384x5589
0.665 Created atlas bitmap 4096x968
0.671 Created atlas bitmap 4096x3652
5.397 Sprites loaded
5.397 Convert atlas 4096x968 to: trilinear-filtering
5.408 Convert atlas 4096x3652 to: mipmap
5.552 Loading sounds...
6.604 Custom inputs active: 0
6.642 Factorio initialised
19.815 Info ServerSynchronizer.cpp:27: nextHeartbeatSequenceNumber(0) initialized Synchronizer nextTickClosureTick(0).
19.815 Info ServerMultiplayerManager.cpp:658: mapTick(-1) changing state from(Ready) to(PreparedToHostGame)
19.815 Info ServerMultiplayerManager.cpp:658: mapTick(-1) changing state from(PreparedToHostGame) to(CreatingGame)
19.816 Loading map C:\Users\Jack\AppData\Roaming\Factorio\saves\thomas und jack.zip
19.912 Info Scenario.cpp:152: Map version 0.14.22-0
20.239 Checksum for script C:/Users/Jack/AppData/Roaming/Factorio/temp/currently-playing/control.lua: 1057114497
20.249 Info UDPSocket.cpp:27: Opening socket at (0.0.0.0:34197)
20.250 Hosting game at 0.0.0.0:34197
20.250 Info HttpSharedState.cpp:44: Downloading https://auth.factorio.com/generate-server-padlock
21.185 Info HttpSharedState.cpp:111: Status code: 503
21.186 Info AuthServerConnector.cpp:26: Auth server json parsing error: <!DOCTYPE html>
<html>
<head>
<meta name="viewport" content="width=device-width, initial-scale=1">
<meta charset="utf-8">
<title>Application Error</title>
<style media="screen">
html,body,iframe {
margin: 0;
padding: 0;
}
html,body {
height: 100%;
overflow: hidden;
}
iframe {
width: 100%;
height: 100%;
border: 0;
}
</style>
</head>
<body>
<iframe src="//www.herokucdn.com/error-pages/applicati ... "></iframe>
</body>
</html>
21.186 Error ServerMultiplayerManager.cpp:93: MultiplayerManager failed: "Couldn't parse the response from the auth server. This seems to be an internal server error."
21.187 Info ServerMultiplayerManager.cpp:658: mapTick(-1) changing state from(CreatingGame) to(InitializationFailed)
66.873 Info ServerMultiplayerManager.cpp:139: Quitting multiplayer connection.
66.873 Info ServerMultiplayerManager.cpp:658: mapTick(-1) changing state from(InitializationFailed) to(Closed)
66.875 Info UDPSocket.cpp:235: Socket closed
66.888 Error CrashHandler.cpp:139: Exception Code: c0000005, Address: 0x00007ff7013c53e0
ModuleBase: 0x00007ff7011a0000, ImageSize: 01249000, RelativeAddress: 002253e0
66.888 Error CrashHandler.cpp:149: Exception Context:
rax=0000000000000000, rbx=0000000000000000, rcx=0000023f46b35160,
rdx=0000023f45f39190, rsi=0000023f19d03b60, rdi=0000000000000000,
rip=00007ff7013c53e0, rsp=000000fe6306f5f0, rbp=0000000000000000,
r8=0000023f402fd440, r9=0000000000000000, r10=0000023f17decff0,
r11=000000fe6306f920, r12=0001db3b6076ceb0, r13=0000000000000000,
r14=0000023f17decff0, r15=0000023f48273401
66.888 Crashed in C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe (0x00007ff7011a0000 - 0x00007ff7023e9000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-xcajoo\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-xcajoo\src\util\logger.cpp (337): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-xcajoo\src\util\logger.cpp (391): Logger::logStacktrace
c:\cygwin64\tmp\factorio-xcajoo\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-xcajoo\src\util\crashhandler.cpp (175): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB747E5FA7)
00007FFB747E5FA7 (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB77A4ED1B)
00007FFB77A4ED1B (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB77A36BD6)
00007FFB77A36BD6 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB77A4AB9D)
00007FFB77A4AB9D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB779E9913)
00007FFB779E9913 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB77A49CBA)
00007FFB77A49CBA (ntdll): (filename not available): KiUserExceptionDispatcher
c:\cygwin64\tmp\factorio-xcajoo\src\gameactionhandler.cpp (318): GameActionHandler::update
c:\cygwin64\tmp\factorio-xcajoo\src\mainloop.cpp (754): MainLoop::gameUpdateStep
c:\cygwin64\tmp\factorio-xcajoo\src\mainloop.cpp (630): MainLoop::gameUpdateLoop
c:\cygwin64\tmp\factorio-xcajoo\src\util\workerthread.cpp (34): WorkerThread::loop
c:\program files (x86)\microsoft visual studio 14.0\vc\include\thr\xthread (247): std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl WorkerThread::*)(void) __ptr64,WorkerThread * __ptr64>,std::default_delete<std::tuple<void (__cdecl WorkerThread::*)(void) __ptr64,WorkerThread * __ptr64> > > >::_Run
c:\program files (x86)\microsoft visual studio 14.0\vc\include\thr\xthread (210): std::_Pad::_Call_func
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (115): thread_start<unsigned int (__cdecl*)(void * __ptr64)>
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB759D8364)
00007FFB759D8364 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB77A070D1)
00007FFB77A070D1 (ntdll): (filename not available): RtlUserThreadStart
67.537 Error CrashHandler.cpp:106: Map tick at moment of crash: 984301
67.537 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
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Tudoh
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Re: Cannot Host or Load Multiplayer Game

Post by Tudoh »

Getting the same problem here, and so is my girlfriend.

Here is my log:

Code: Select all

   0.001 2017-02-28 20:46:35; Factorio 0.14.22 (build 25342, win64, steam)
   0.001 Operating system: Windows 8.1 
   0.001 Program arguments: "C:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.001 Read data path: C:/SteamLibrary/steamapps/common/Factorio/data
   0.001 Write data path: C:/Users/Timo/AppData/Roaming/Factorio
   0.001 Binaries path: C:/SteamLibrary/steamapps/common/Factorio/bin
   0.015 System info: [CPU:        Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz, 4 cores, RAM: 8079MB]
   0.015 Display options: [FullScreen: 0] [VSync: 1] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
   0.017 Available display adapters: 3
   0.018  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 750 Ti {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.018  [1]: \\.\DISPLAY2 - NVIDIA GeForce GTX 750 Ti {0x01, [1920,0], 1600x900, 32bit, 60Hz}
   0.018  [4]: \\.\DISPLAY5 - Intel(R) HD Graphics 4000 {0x8000001, [-1360,0], 1360x768, 32bit, 60Hz}
   0.018 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.071 Initialised Direct3D:[0] NVIDIA GeForce GTX 750 Ti; driver: nvd3dumx.dll 10.18.13.6839
   0.072     Video memory size (dedicated video/dedicated system/shared system/available): 1988/0/2048/4033 MB
   0.098 DSound: Starting _dsound_update thread
   0.098 DSound: Enter _dsound_update; tid=9644
   0.099 Device reset internal.
   0.102 Desktop composition is active.
   0.102 WARNING: You have vsync and desktop composition enabled on Direct3d. Consider disabling vsync to increase performance on some confirgurations.
   0.102 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 100%] [DXT: false]
   0.199 Loading mod core 0.0.0 (data.lua)
   0.204 Loading mod base 0.14.22 (data.lua)
   0.346 Checksum for core: 1291735968
   0.346 Checksum for mod base: 786624017
   0.714 Info PlayerData.cpp:55: Local player-data.json available, timestamp 1488232167
   0.714 Info PlayerData.cpp:60: Cloud player-data.json available, timestamp 1488134923
   0.901 Initial atlas bitmap size is 16384
   0.903 Created atlas bitmap 16384x5589
   1.215 Created atlas bitmap 4096x968
   1.231 Created atlas bitmap 4096x3652
   8.775 Sprites loaded
   8.775 Convert atlas 4096x968 to: trilinear-filtering 
   8.806 Convert atlas 4096x3652 to: mipmap 
   9.310 Loading sounds...
  10.726 Custom inputs active: 0
  10.761 Factorio initialised
  38.332 Info ServerSynchronizer.cpp:27: nextHeartbeatSequenceNumber(0) initialized Synchronizer nextTickClosureTick(0).
  38.332 Info ServerMultiplayerManager.cpp:658: mapTick(-1) changing state from(Ready) to(PreparedToHostGame)
  38.332 Info ServerMultiplayerManager.cpp:658: mapTick(-1) changing state from(PreparedToHostGame) to(CreatingGame)
  38.332 Loading map C:\Users\Timo\AppData\Roaming\Factorio\saves\Hannah.zip
  38.462 Info Scenario.cpp:152: Map version 0.14.22-0
  38.899 Checksum for script C:/Users/Timo/AppData/Roaming/Factorio/temp/currently-playing/control.lua: 1057114497
  38.915 Info UDPSocket.cpp:27: Opening socket at (0.0.0.0:34197)
  38.916 Hosting game at 0.0.0.0:34197
  38.916 Info HttpSharedState.cpp:44: Downloading https://auth.factorio.com/generate-server-padlock
  39.361 Info HttpSharedState.cpp:111: Status code: 503
  39.361 Info AuthServerConnector.cpp:26: Auth server json parsing error: <!DOCTYPE html>
	<html>
	  <head>
		<meta name="viewport" content="width=device-width, initial-scale=1">
		<meta charset="utf-8">
		<title>Application Error</title>
		<style media="screen">
		  html,body,iframe {
			margin: 0;
			padding: 0;
		  }
		  html,body {
			height: 100%;
			overflow: hidden;
		  }
		  iframe {
			width: 100%;
			height: 100%;
			border: 0;
		  }
		</style>
	  </head>
	  <body>
		<iframe src="//www.herokucdn.com/error-pages/application-error.html"></iframe>
	  </body>
	</html>
  39.361 Error ServerMultiplayerManager.cpp:93: MultiplayerManager failed: "Couldn't parse the response from the auth server. This seems to be an internal server error."
  39.362 Info ServerMultiplayerManager.cpp:658: mapTick(-1) changing state from(CreatingGame) to(InitializationFailed)
  40.886 Info ServerMultiplayerManager.cpp:139: Quitting multiplayer connection.
  40.886 Info ServerMultiplayerManager.cpp:658: mapTick(-1) changing state from(InitializationFailed) to(Closed)
  40.923 Info UDPSocket.cpp:235: Socket closed
  40.932 Error CrashHandler.cpp:139: Exception Code: c0000005, Address: 0x00007ff707a853e0
ModuleBase: 0x00007ff707860000, ImageSize: 01249000, RelativeAddress: 002253e0
  40.932 Error CrashHandler.cpp:149: Exception Context:
rax=0000000000000000, rbx=0000000000000000, rcx=0000006a8aa57ae0,
rdx=0000006a8a15bd00, rsi=0000006a8742e7f0, rdi=0000000000000000,
rip=00007ff707a853e0, rsp=0000006a885cf700, rbp=0000000000000000,
 r8=00022da60a6aa6e7,  r9=0000000000000000, r10=0000006ab831be00,
r11=0000006a885cfa30, r12=000548883ae637f1, r13=0000000000000000,
r14=0000006ab831be00, r15=0000006a8c54ce01
  40.932 Crashed in C:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe (0x00007ff707860000 - 0x00007ff708aa9000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-xcajoo\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-xcajoo\src\util\logger.cpp (337): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-xcajoo\src\util\logger.cpp (391): Logger::logStacktrace
c:\cygwin64\tmp\factorio-xcajoo\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-xcajoo\src\util\crashhandler.cpp (175): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFD2CA91F42)
00007FFD2CA91F42 (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFD2F4EF133)
00007FFD2F4EF133 (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFD2F4D1D86)
00007FFD2F4D1D86 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFD2F4E33FD)
00007FFD2F4E33FD (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFD2F4A4847)
00007FFD2F4A4847 (ntdll): (filename not available): RtlRaiseException
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFD2F4E258A)
00007FFD2F4E258A (ntdll): (filename not available): KiUserExceptionDispatcher
c:\cygwin64\tmp\factorio-xcajoo\src\gameactionhandler.cpp (318): GameActionHandler::update
c:\cygwin64\tmp\factorio-xcajoo\src\mainloop.cpp (754): MainLoop::gameUpdateStep
c:\cygwin64\tmp\factorio-xcajoo\src\mainloop.cpp (630): MainLoop::gameUpdateLoop
c:\cygwin64\tmp\factorio-xcajoo\src\util\workerthread.cpp (34): WorkerThread::loop
c:\program files (x86)\microsoft visual studio 14.0\vc\include\thr\xthread (247): std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl WorkerThread::*)(void) __ptr64,WorkerThread * __ptr64>,std::default_delete<std::tuple<void (__cdecl WorkerThread::*)(void) __ptr64,WorkerThread * __ptr64> > > >::_Run
c:\program files (x86)\microsoft visual studio 14.0\vc\include\thr\xthread (210): std::_Pad::_Call_func
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (115): thread_start<unsigned int (__cdecl*)(void * __ptr64)>
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFD2D0C13D2)
00007FFD2D0C13D2 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFD2F4654E4)
00007FFD2F4654E4 (ntdll): (filename not available): RtlUserThreadStart
  41.742 Error CrashHandler.cpp:106: Map tick at moment of crash: 1255119
  41.742 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
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Polar
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Re: Cannot Host or Load Multiplayer Game

Post by Polar »

The servers are down guys just over an hour ago.

Factorio‏Verified account
@factoriogame

There is an ongoing server outage. All of our services might be affected, including the mod portal, or public multiplayer game hosting.

https://twitter.com/factoriogame/status ... 4323961856
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Jack31081988
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Joined: Tue Feb 28, 2017 6:36 pm
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Re: Cannot Host or Load Multiplayer Game

Post by Jack31081988 »

There might be a sulition in this thread:
viewtopic.php?f=38&t=42027

sorry for not using the search..
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