I can't start the game.

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greatsquid
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I can't start the game.

Post by greatsquid »

About three days ago, When I launch the game, a steam massage pop up - "Can not start the game(unknown error)" - in korean. I can not find similar things in the FAQ or other posts. It just not work suddenly with unknown error and there are no information for this error... Because of this, I removed steam cash data and re-installed the game but it doesn't resolved. I can''t found any specific reason or other changes.

Here is my current and previous logs.

- current

Code: Select all

0.076 2017-02-03 21:50:08; Factorio 0.14.21 (build 25327, win32, steam)
0.076 Operating system: Windows 7 Service Pack 1
0.076 Program arguments: "D:\SteamLibrary\steamapps\common\Factorio\bin\Win32\Factorio.exe" 
0.077 Read data path: D:/SteamLibrary/steamapps/common/Factorio/data
0.077 Write data path: C:/Users/LG/AppData/Roaming/Factorio
0.077 Binaries path: D:/SteamLibrary/steamapps/common/Factorio/bin
0.225 System info: [CPU: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz, 2 cores, RAM: 2045MB]
0.226 Display options: [FullScreen: 0] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
0.235 Available display adapters: 1
0.236 [0]: \\.\DISPLAY1 - NVIDIA GeForce G210M {0x05, [0,0], 1366x768, 32bit, 60Hz}
0.238 Create display on adapter 0. Size 1280x720 at position [33, 6].
0.892 Initialised Direct3D:[0] NVIDIA GeForce G210M; driver: nvd3dum.dll 9.18.13.4195
0.977 Video memory size (dedicated video/dedicated system/shared system/available): 466/0/766/1229 MB
1.319 DSound: Starting _dsound_update thread
1.319 DSound: Enter _dsound_update; tid=1880
1.320 Device reset internal.
1.332 Desktop composition is active.
1.338 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 25%] [DXT: false]
2.313 Loading mod core 0.0.0 (data.lua)
2.461 Loading mod base 0.14.21 (data.lua)
4.262 Checksum for core: 1291735968
4.262 Checksum for mod base: 786624017
5.923 Info PlayerData.cpp:55: Local player-data.json available, timestamp 1485851352
5.923 Info PlayerData.cpp:60: Cloud player-data.json available, timestamp 1485156287
6.675 Initial atlas bitmap size is 8192
6.713 Created atlas bitmap 8192x8189
7.646 Created atlas bitmap 8192x2778
7.851 Created atlas bitmap 4096x968
7.899 Created atlas bitmap 4096x3652
73.771 Sprites loaded
73.771 Convert atlas 4096x968 to: trilinear-filtering 
74.039 Convert atlas 4096x3652 to: mipmap 
77.749 Loading sounds...
88.385 Custom inputs active: 0
88.854 Factorio initialised
173.286 Device reset internal.
711.141 Loading map C:\Users\LG\AppData\Roaming\Factorio\saves\_another 21.zip
711.415 Info Scenario.cpp:152: Map version 0.14.21-0
716.040 Checksum for script C:/Users/LG/AppData/Roaming/Factorio/temp/currently-playing/control.lua: 1057114497
4041.292 Unlocked achievement "tech-maniac"
4112.624 Unlocked achievement "mass-production-2"
5111.329 Unlocked achievement "pyromaniac"
6820.647 Unlocked achievement "smoke-me-a-kipper-i-will-be-back-for-breakfast"
6820.648 Unlocked achievement "smoke-me-a-kipper-i-will-be-back-for-breakfast"
6847.440 DSound: Stopping voice
6847.440 DSound: Joining thread
6847.467 DSound: Exit _dsound_update; tid=1880
6847.467 DSound: Waiting for voice to stop ... signaled
6847.511 DSound: Joined thread
6847.511 DSound: Destroying thread
6847.511 DSound: Thread destroyed
6847.511 DSound: Releasing buffer
6847.511 DSound: Voice stopped
6847.511 DSound: Deallocating voice
6847.511 DSound: Deallocated voice
6849.664 Steam API shutdown.
6850.619 Goodbye
- previous

Code: Select all

0.066 2017-01-31 17:11:15; Factorio 0.14.21 (build 25327, win32, steam)
0.066 Operating system: Windows 7 Service Pack 1
0.066 Program arguments: "D:\SteamLibrary\steamapps\common\Factorio\bin\Win32\Factorio.exe" 
0.067 Read data path: D:/SteamLibrary/steamapps/common/Factorio/data
0.067 Write data path: C:/Users/LG/AppData/Roaming/Factorio
0.067 Binaries path: D:/SteamLibrary/steamapps/common/Factorio/bin
0.192 System info: [CPU: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz, 2 cores, RAM: 2045MB]
0.193 Display options: [FullScreen: 0] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
0.202 Available display adapters: 1
0.203 [0]: \\.\DISPLAY1 - NVIDIA GeForce G210M {0x05, [0,0], 1366x768, 32bit, 60Hz}
0.205 Create display on adapter 0. Size 1280x720 at position [33, 6].
0.785 Initialised Direct3D:[0] NVIDIA GeForce G210M; driver: nvd3dum.dll 9.18.13.4195
0.857 Video memory size (dedicated video/dedicated system/shared system/available): 466/0/766/1229 MB
1.329 DSound: Starting _dsound_update thread
1.333 Device reset internal.
1.339 DSound: Enter _dsound_update; tid=4956
1.345 Desktop composition is active.
1.351 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 25%] [DXT: false]
2.491 Loading mod core 0.0.0 (data.lua)
2.561 Loading mod base 0.14.21 (data.lua)
4.807 Checksum for core: 1291735968
4.807 Checksum for mod base: 786624017
6.410 Info PlayerData.cpp:55: Local player-data.json available, timestamp 1485829854
6.410 Info PlayerData.cpp:60: Cloud player-data.json available, timestamp 1485156287
7.419 Initial atlas bitmap size is 8192
7.452 Created atlas bitmap 8192x8189
8.479 Created atlas bitmap 8192x2778
8.679 Created atlas bitmap 4096x968
8.700 Created atlas bitmap 4096x3652
88.982 Sprites loaded
88.982 Convert atlas 4096x968 to: trilinear-filtering 
89.961 Convert atlas 4096x3652 to: mipmap 
101.498 Loading sounds...
108.458 Custom inputs active: 0
108.990 Factorio initialised
109.051 Device reset internal.
175.299 Loading map C:\Users\LG\AppData\Roaming\Factorio\saves\_another 20.zip
175.611 Info Scenario.cpp:152: Map version 0.14.21-0
178.779 Checksum for script C:/Users/LG/AppData/Roaming/Factorio/temp/currently-playing/control.lua: 1057114497
1092.633 DSound: Stopping voice
1092.633 DSound: Joining thread
1092.640 DSound: Exit _dsound_update; tid=4956
1092.640 DSound: Waiting for voice to stop ... signaled
1092.727 DSound: Joined thread
1092.727 DSound: Destroying thread
1092.727 DSound: Thread destroyed
1092.727 DSound: Releasing buffer
1092.727 DSound: Voice stopped
1092.729 DSound: Deallocating voice
1092.729 DSound: Deallocated voice
1096.650 Steam API shutdown.
1101.413 Goodbye

plz. i need a help.
Loewchen
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Re: I can't start the game.

Post by Loewchen »

The logs are between one and two weeks old and show you playing for hours, please upload the correct logs.
Edit: please download and try the .zip version and report back.
posila
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Re: I can't start the game.

Post by posila »

Hi, the logs you posted were generated at time when it worked normally. But error the suggests the game was not launched at all, so it makes sense there are no newer logs.

Have you installed to your computer any software in between it worked normally and stopped working? Can you launch other games on Steam?
What happens if you go to D:\SteamLibrary\steamapps\common\Factorio\bin\Win32\ and launch Factorio.exe directly?
1) Try to reboot your computer
2) If that doesn't help, try to reinstall Steam client.
3) here are some other suggestions how to try to resolve the issue: http://help.bethesda.net/app/answers/de ... -start-the
greatsquid
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Re: I can't start the game.

Post by greatsquid »

Thank you so much posila! You are right.

I don't know why the problem has happened but it was matter of authority.
Right answer for me was no.3 - linked page.
The error massage is little different with linked page because it was written in korean and i translated it with similar word.

Anyway I changed the property of the file to run as administrator and it works like before!

Thanks a lot. Have a nice day! :D
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