[14.21] Crashed in C:\Windows\system32\atiumd64.dll

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OhBabyBoom
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[14.21] Crashed in C:\Windows\system32\atiumd64.dll

Post by OhBabyBoom »

I recently updated my graphics card to an AMD Radeon RX 470. I had a similar problem before and I updated my directx and that fixed the issue. Here is the log. I have the latest driver for my graphics card as well.

Code: Select all

   0.002 2017-01-16 21:54:15; Factorio 0.14.21 (build 25327, win64, steam)
   0.002 Operating system: Windows 7 
   0.002 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.002 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.002 Write data path: C:/Users/wvernon/AppData/Roaming/Factorio
   0.002 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.020 System info: [CPU: AMD FX(tm)-8320 Eight-Core Processor           , 8 cores, RAM: 8140MB]
   0.033 Display options: [FullScreen: 0] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
   0.034 Available display adapters: 1
   0.035  [0]: \\.\DISPLAY1 - Radeon (TM) RX 470 Graphics {0x8080005, [0,0], 1920x1080, 32bit, 60Hz}
   0.035 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.144 Initialised Direct3D:[0] Radeon (TM) RX 470 Graphics; driver: aticfx64.dll 8.17.10.1474
   0.147     Video memory size (dedicated video/dedicated system/shared system/available): 4041/0/3814/3748 MB
   0.152 Error CrashHandler.cpp:139: Exception Code: c000001d, Address: 0x000007feed8bbe41
ModuleBase: 0x000000013f8b0000, ImageSize: 011ce000, RelativeAddress: ae00be41
   0.152 Error CrashHandler.cpp:149: Exception Context:
rax=0000000000000015, rbx=000000000000000b, rcx=000000000000000a,
rdx=0000000000000000, rsi=0000000000000005, rdi=00000000096dc3a8,
rip=000007feed8bbe41, rsp=0000000008aef230, rbp=0000000000000017,
 r8=000007feed780000,  r9=000000000000001a, r10=00000000096a7078,
r11=00000000096da310, r12=0000000000000000, r13=0000000000000010,
r14=000000000000001a, r15=0000000000000000
   0.152 Error CrashHandler.cpp:139: Exception Code: c000001d, Address: 0x000007feed8bbe41
ModuleBase: 0x000000013f8b0000, ImageSize: 011ce000, RelativeAddress: ae00be41
   0.152 Crashed in C:\Windows\system32\atiumd64.dll (0x000007feed780000 - 0x000007feedfee000)
   0.152 Error CrashHandler.cpp:149: Exception Context:
rax=0000000000000015, rbx=000000000000000b, rcx=000000000000000a,
rdx=0000000000000000, rsi=0000000000000005, rdi=00000000096d43c8,
rip=000007feed8bbe41, rsp=00000000088bf2d0, rbp=0000000000000017,
 r8=000007feed780000,  r9=000000000000001a, r10=000000000969ef08,
r11=00000000096d2330, r12=0000000000000000, r13=0000000000000010,
r14=000000000000001a, r15=0000000000000000Factorio crashed. Generating symbolized stacktrace, please wait ...

   0.152 Crashed in C:\Windows\system32\atiumd64.dll (0x000007feed780000 - 0x000007feedfee000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-skvdcq\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-skvdcq\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-skvdcq\src\util\logger.cpp (337): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\logger.cpp (337): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\logger.cpp (391): Logger::logStacktrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\logger.cpp (391): Logger::logStacktrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\crashhandler.cpp (175): CrashHandler::SehHandler
c:\cygwin64\tmp\factorio-skvdcq\src\util\crashhandler.cpp (175): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000777B9380)
00000000777B9380 (kernel32): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000777B9380)
00000000777B9380 (kernel32): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000779D4EBC)
00000000779D4EBC (ntdll): (filename not available): MD5Final
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000779D4EBC)
00000000779D4EBC (ntdll): (filename not available): MD5Final
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000779550C8)
00000000779550C8 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000779550C8)
00000000779550C8 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000779752CD)
00000000779752CD (ntdll): (filename not available): RtlCompareUnicodeString
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000779752CD)
00000000779752CD (ntdll): (filename not available): RtlCompareUnicodeString
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000077955C9C)
0000000077955C9C (ntdll): (filename not available): RtlTimeToSecondsSince1970
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000007798FCB8)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000077955C9C)
000000007798FCB8 (ntdll): (filename not available): KiUserExceptionDispatcher
0000000077955C9C (ntdll): (filename not available): RtlTimeToSecondsSince1970
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000007798FCB8)
000000007798FCB8 (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8BBE41)
000007FEED8BBE41 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8BBE41)
000007FEED8BBE41 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEEDB3A1BE)
000007FEEDB3A1BE (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEEDB3A1BE)
000007FEEDB3A1BE (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEEDB3A817)
000007FEEDB3A817 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEEDB3A817)
000007FEEDB3A817 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEEDB30E2C)
000007FEEDB30E2C (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEEDB30E2C)
000007FEEDB30E2C (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED9A14AD)
000007FEED9A14AD (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED9A14AD)
000007FEED9A14AD (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED9A1259)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED9A1259)
000007FEED9A1259 (atiumd64): (filename not available): XdxInitXopAdapterServices
000007FEED9A1259 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8D2347)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8D2347)
000007FEED8D2347 (atiumd64): (filename not available): XdxInitXopAdapterServices
000007FEED8D2347 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8CF8B8)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8CF8B8)
000007FEED8CF8B8 (atiumd64): (filename not available): XdxInitXopAdapterServices
000007FEED8CF8B8 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8D46C0)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8D46C0)
000007FEED8D46C0 (atiumd64): (filename not available): XdxInitXopAdapterServices
000007FEED8D46C0 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8D4C39)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8D4C39)
000007FEED8D4C39 (atiumd64): (filename not available): XdxInitXopAdapterServices
000007FEED8D4C39 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8CDEF6)
000007FEED8CDEF6 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8CDEF6)
000007FEED8CDEF6 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8395BE)
000007FEED8395BE (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED839347)
000007FEED839347 (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8369CA)
000007FEED8369CA (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED825E0A)
000007FEED825E0A (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED835861)
000007FEED835861 (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED835813)
000007FEED835813 (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED805970)
000007FEED805970 (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED805970)
000007FEED805970 (atiumd64): (filename not available): OpenAdapter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8BA84B)
000007FEED8BA84B (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8BA84B)
000007FEED8BA84B (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8BA9F2)
000007FEED8BA9F2 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FEED8BA9F2)
000007FEED8BA9F2 (atiumd64): (filename not available): XdxInitXopAdapterServices
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000007773F56D)
000000007773F56D (kernel32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000077973021)
0000000077973021 (ntdll): (filename not available): RtlUserThreadStart
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000007773F56D)
000000007773F56D (kernel32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000077973021)
0000000077973021 (ntdll): (filename not available): RtlUserThreadStart
   2.517 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
   2.571 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
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Loewchen
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Re: Upgraded Graphics Card now Factorio won't launch

Post by Loewchen »

Code: Select all

   0.152 Crashed in C:\Windows\system32\atiumd64.dll (0x000007feed780000 - 0x000007feedfee000)
Seems to be a driver issue, don't think it has anything to do with factorio itself.
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Neemys
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Re: [14.21] Crashed in C:\Windows\system32\atiumd64.dll

Post by Neemys »

When switching card, I recomend a clean uninstallation of the old driver before adding the new ones. Try downloading Display Driver Uninstaller, go in safe mode (here how). Launch Display Driver Uninstaller. Delete display driver according to you old (and current card) (button to press). Reboot normally, install (or let windows do it) the new drivers.
Want more space restriction ? Or maybe you want to be forced to use train for other thing than ore and oil ? Try Building Platform Mod !
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OhBabyBoom
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Re: [14.21] Crashed in C:\Windows\system32\atiumd64.dll

Post by OhBabyBoom »

I uninstalled all of my drivers with DDU and I am still having the same issue. Any other idea's. I appreciate any help that you all can give to me.
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Neemys
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Re: [14.21] Crashed in C:\Windows\system32\atiumd64.dll

Post by Neemys »

You can try some fix listed here. Check that your driver are up to date. After that I have no idea, maybe someone else have one.....
Want more space restriction ? Or maybe you want to be forced to use train for other thing than ore and oil ? Try Building Platform Mod !
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daniel34
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Re: [14.21] Crashed in C:\Windows\system32\atiumd64.dll

Post by daniel34 »

Setting the launch options in Steam to --force-opengl usually fixes these kind of problems if they are DirectX related.
quick links: log file | graphical issues | wiki
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Loewchen
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Re: [14.21] Crashed in C:\Windows\system32\atiumd64.dll

Post by Loewchen »

I found this one: viewtopic.php?f=49&t=37060&p=223855, which is from you as well, combined with the exemption not being an access violation but an "Illegal instruction" it seems to me that this might be a completely different problem after all. It seems you are still not running SP1 for windows 7 which in combination with your processor might cause the problem. I suggest installing all the windows updates available.
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OhBabyBoom
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Re: [14.21] Crashed in C:\Windows\system32\atiumd64.dll

Post by OhBabyBoom »

Solved. I recently reinstalled windows and SP1 kept failing to download. I finally figured it out last night and all is well now. THANK YOU everyone! I appreciate all the help!
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