[14.21] Crashed in C:\WINDOWS\system32\d3d9.dll on start

[AquaBunny]

Upon opening the game on my desktop it immediately crashes. It runs fine on my laptop, attached is the error log. No mods are installed, and the game was running fine with the current save on my laptop.
Thanks!

[Loewchen]

Solution 2 from here: viewtopic.php?f=7&t=9300

Code: Select all

   0.002 2017-01-10 15:01:12; Factorio 0.14.21 (build 25327, win64, steam)
   0.002 Operating system: Windows 10 (version 1607) 
   0.002 Program arguments: "F:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.002 Read data path: F:/SteamLibrary/steamapps/common/Factorio/data
   0.002 Write data path: C:/Users/Daniel/AppData/Roaming/Factorio
   0.002 Binaries path: F:/SteamLibrary/steamapps/common/Factorio/bin
   0.013 System info: [CPU: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz, 4 cores, RAM: 32707MB]
   0.013 Display options: [FullScreen: 0] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
   0.015 Available display adapters: 1
   0.016  [0]: \\.\DISPLAY1 - AMD Radeon (TM) R9 390 Series {0x80005, [0,0], 2560x1440, 32bit, 144Hz}
   0.016 Create display on adapter 0. Size 1280x720 at position [630, 342].
   0.134 Initialised Direct3D:[0] AMD Radeon (TM) R9 390 Series; driver: aticfx64.dll 21.19.137.1
   0.140     Video memory size (dedicated video/dedicated system/shared system/available): 8169/0/16353/4092 MB
   0.195 DSound: Starting _dsound_update thread
   0.195 DSound: Enter _dsound_update; tid=544
   0.196 Device reset internal.
   0.196 Error CrashHandler.cpp:139: Exception Code: c0000005, Address: 0x00007ffa8b827956
ModuleBase: 0x00007ff7593e0000, ImageSize: 011ce000, RelativeAddress: 32447956
   0.196 Error CrashHandler.cpp:149: Exception Context:
rax=0000000000000000, rbx=00000154cb434420, rcx=00000154cb434420,
rdx=00007ff75a493b80, rsi=00007ff75a493b80, rdi=00007ff75a493b80,
rip=00007ffa8b827956, rsp=00000029ea2ff648, rbp=00000029ea2ff750,
 r8=0000000000000000,  r9=0000000000000000, r10=00000029ea2ff81d,
r11=00000029ea2ff790, r12=00000154c894a100, r13=00000154c88ab8f0,
r14=0000000000000000, r15=0000000000000000
   0.196 Crashed in C:\WINDOWS\system32\d3d9.dll (0x00007ffa8b770000 - 0x00007ffa8b8fd000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-skvdcq\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-skvdcq\src\util\logger.cpp (337): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\logger.cpp (391): Logger::logStacktrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\crashhandler.cpp (175): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFA978E5FA7)
00007FFA978E5FA7 (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFA9B34ED1B)
00007FFA9B34ED1B (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFA9B336BD6)
00007FFA9B336BD6 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFA9B34AB9D)
00007FFA9B34AB9D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFA9B2E9913)
00007FFA9B2E9913 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFA9B349CBA)
00007FFA9B349CBA (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFA8B827956)
00007FFA8B827956 (d3d9): (filename not available): DebugSetMute
   1.000 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.

[AquaBunny]

Just did that, still didn't open the game. Same message attached is the log again.

[AquaBunny]

Editing the config file did not work, however changing the steam launch parameters did. Not sure why, but it works now. thanks!