[14.21] Could not resolve host: factorio.com

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Viellords
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[14.21] Could not resolve host: factorio.com

Post by Viellords »

Hi, I have problem when i want play with friend.

When i launch multiplayr public games I can't see games.

When i want create a game with default setting I have error "mutiplayer.invalid-adress("0.0.0.0","H"

My logs :

Code: Select all

 0.001 2016-12-07 16:47:49; Factorio 0.14.21 (build 25327, win64, steam)
   0.001 Operating system: Windows 7 Service Pack 1
   0.001 Program arguments: "S:\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
   0.001 Read data path: S:/Steam/steamapps/common/Factorio/data
   0.001 Write data path: C:/Users/Franck/AppData/Roaming/Factorio
   0.001 Binaries path: S:/Steam/steamapps/common/Factorio/bin
   0.023 System info: [CPU: Intel(R) Core(TM) i5-4210H CPU @ 2.90GHz, 4 cores, RAM: 8112MB]
   0.023 Display options: [FullScreen: 1] [VSync: 1] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
   0.024 Available display adapters: 1
   0.024  [0]: \\.\DISPLAY1 - Intel(R) HD Graphics 4600 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.024 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.611 Initialised Direct3D:[0] Intel(R) HD Graphics 4600; driver: nvumdshimx.dll 10.18.13.6822
   0.619     Video memory size (dedicated video/dedicated system/shared system/available): 1995/0/2048/4036 MB
   0.648 DSound: Starting _dsound_update thread
   0.648 DSound: Enter _dsound_update; tid=12820
   0.649 Device reset internal.
   0.650 Desktop composition is active.
   0.650 WARNING: You have vsync and desktop composition enabled on Direct3d. Consider disabling vsync to increase performance on some confirgurations.
   0.651 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 41%] [DXT: false]
   0.787 Loading mod core 0.0.0 (data.lua)
   0.802 Loading mod base 0.14.21 (data.lua)
   0.975 Checksum for core: 1291735968
   0.975 Checksum for mod base: 786624017
   1.268 Info PlayerData.cpp:55: Local player-data.json available, timestamp 1481125420
   1.268 Info PlayerData.cpp:60: Cloud player-data.json available, timestamp 1480778960
   1.442 Initial atlas bitmap size is 16384
   1.444 Created atlas bitmap 16384x5589
   1.727 Created atlas bitmap 4096x968
   1.742 Created atlas bitmap 4096x3652
   8.665 Sprites loaded
   8.665 Convert atlas 4096x968 to: trilinear-filtering
   8.680 Convert atlas 4096x3652 to: mipmap
   8.944 Loading sounds...
  10.323 Custom inputs active: 0
  10.360 Factorio initialised
  23.591 Info ServerSynchronizer.cpp:27: nextHeartbeatSequenceNumber(0) initialized Synchronizer nextTickClosureTick(0).
  23.591 Info ServerMultiplayerManager.cpp:658: mapTick(-1) changing state from(Ready) to(PreparedToHostGame)
  23.591 Info ServerMultiplayerManager.cpp:658: mapTick(-1) changing state from(PreparedToHostGame) to(CreatingGame)
  23.592 Info Scenario.cpp:152: Map version 0.14.21-0
  23.655 Checksum for script C:/Users/Franck/AppData/Roaming/Factorio/temp/currently-playing/control.lua: 1057114497
  23.669 Info UDPSocket.cpp:27: Opening socket at (0.0.0.0:34197)
  23.671 Hosting game at 0.0.0.0:34197  23.671 Verbose RouterBase.cpp:37: Started router thread.

  23.671 Info HttpSharedState.cpp:44: Downloading https://auth.factorio.com/generate-server-padlock
  23.675 code:6, 6; Could not resolve host: auth.factorio.com
  23.675 Info HttpSharedState.cpp:111: Status code: 0
  23.675 Info AuthServerConnector.cpp:15: Downloading from auth server failed: Could not resolve host: auth.factorio.com
  23.675 Error ServerMultiplayerManager.cpp:93: MultiplayerManager failed: "Connexion au serveur d'authentification impossible."
  23.675 Info ServerMultiplayerManager.cpp:658: mapTick(-1) changing state from(CreatingGame) to(InitializationFailed)
  25.990 Info ServerMultiplayerManager.cpp:139: Quitting multiplayer connection.
  25.990 Info ServerMultiplayerManager.cpp:658: mapTick(-1) changing state from(InitializationFailed) to(Closed)
  26.070 Verbose RouterBase.cpp:48: Finishing router thread.
  26.070 Info UDPSocket.cpp:235: Socket closed
  26.078 Error CrashHandler.cpp:139: Exception Code: c0000005, Address: 0x000000013f659f89
ModuleBase: 0x000000013f440000, ImageSize: 011ce000, RelativeAddress: 00219f89
  26.079 Error CrashHandler.cpp:149: Exception Context:
rax=000000014012056a, rbx=0000000000000000, rcx=00000000039f4770,
rdx=0000000008f42320, rsi=000000002d1f6890, rdi=0000000000000000,
rip=000000013f659f89, rsp=000000000b52f990, rbp=0000000000000000,
 r8=0000000000000000,  r9=000000000b52fa58, r10=0000000000000000,
r11=0000000000000202, r12=00001229ee985465, r13=0000000000000000,
r14=000000000edfa1d0, r15=0000000000000001
  26.079 Crashed in S:\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe (0x000000013f440000 - 0x000000014060e000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-skvdcq\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-skvdcq\src\util\logger.cpp (337): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\logger.cpp (391): Logger::logStacktrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\crashhandler.cpp (175): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000007794BC10)
000000007794BC10 (kernel32): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000077A50108)
0000000077A50108 (ntdll): (filename not available): EtwEventSetInformation
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000779E7958)
00000000779E7958 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000779F812D)
00000000779F812D (ntdll): (filename not available): RtlDecodePointer
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000779E855F)
00000000779E855F (ntdll): (filename not available): RtlUnwindEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000077A1BCB8)
0000000077A1BCB8 (ntdll): (filename not available): KiUserExceptionDispatcher
c:\cygwin64\tmp\factorio-skvdcq\src\gameactionhandler.cpp (318): GameActionHandler::update
c:\cygwin64\tmp\factorio-skvdcq\src\mainloop.cpp (754): MainLoop::gameUpdateStep
c:\cygwin64\tmp\factorio-skvdcq\src\mainloop.cpp (630): MainLoop::gameUpdateLoop
c:\cygwin64\tmp\factorio-skvdcq\src\util\workerthread.cpp (34): WorkerThread::loop
c:\program files (x86)\microsoft visual studio 14.0\vc\include\thr\xthread (247): std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl WorkerThread::*)(void) __ptr64,WorkerThread * __ptr64>,std::default_delete<std::tuple<void (__cdecl WorkerThread::*)(void) __ptr64,WorkerThread * __ptr64> > > >::_Run
c:\program files (x86)\microsoft visual studio 14.0\vc\include\thr\xthread (210): std::_Pad::_Call_func
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (115): thread_start<unsigned int (__cdecl*)(void * __ptr64)>
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000778C59CD)
00000000778C59CD (kernel32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000779FA561)
00000000779FA561 (ntdll): (filename not available): RtlUserThreadStart
  28.850 Error CrashHandler.cpp:106: Map tick at moment of crash: 0
  28.850 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
Need help please. :?
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Loewchen
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Re: Multiplayer can't log

Post by Loewchen »

Code: Select all

23.675 code:6, 6; Could not resolve host: auth.factorio.com
is suggesting that you have a problem with your DNS, you should check your network settings and if possible replace your ISPs DNS with the one from google (8.8.8.8).
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Viellords
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Re: [14.21] Could not resolve host: factorio.com

Post by Viellords »

Thanks for your reply, my DNS is already set to google. An other idea?
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Re: [14.21] Could not resolve host: factorio.com

Post by Loewchen »

Lets test if it works:

Code: Select all

open the command window (win+r -> cmd -> enter)
nslookup -> enter
auth.factorio.com -> enter
post a screenshot of the window
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Re: [14.21] Could not resolve host: factorio.com

Post by Viellords »

Non-authoritative response
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daniel34
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Re: [14.21] Could not resolve host: factorio.com

Post by daniel34 »

Are you running any kind of firewall that prevents Factorio from accessing the internet? If nslookup is able to resolve auth.factorio.com but Factorio itself is not able to then that is the most likely explanation.

Since Factorio is also unable to create a new game (multiplayer.invalid-address) that firewall blocks the opening of ports/sockets too. This should only happen with laptops that are company-owned and severely locked down or where the user doesn't have elevation/admin rights. Are you able to launch the game as admin and can you see the game list or create a new game then?
quick links: log file | graphical issues | wiki
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Re: [14.21] Could not resolve host: factorio.com

Post by Viellords »

Yes I can launch factorio as admin.
I think it's Firewall, how can I reset all rules?
I would like to take a clean start :D
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Re: [14.21] Could not resolve host: factorio.com

Post by Viellords »

I had installed comodo and I think I misconfigured a rule in fact.
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Re: [14.21] Could not resolve host: factorio.com

Post by Viellords »

up
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Re: [14.21] Could not resolve host: factorio.com

Post by Viellords »

I tried with the firewall settings by default but it does not change anything
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Re: [14.21] Could not resolve host: factorio.com

Post by Viellords »

Nobody have idea?
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Re: [14.21] Could not resolve host: factorio.com

Post by daniel34 »

Viellords wrote:Nobody have idea?
I'm sorry, but if nslookup works and Factorio isn't able to resolve the host then the problem is somewhere on your machine.

Have you tried disabling comodo and other firewalls (Windows firewall probably) you might have and tested if Factorio is able to connect then?
If you have any other devices capable of running Factorio that don't use comodo can you try them?

Comodo might be disabling any unknown traffic by default, can you set a rule to enable Factorio traffic or at least set it to ask when encountering unknown traffic?

Relevant:
https://steamcommunity.com/app/427520/d ... 2721380606
check your internet security software, for myself I had to tell COMODO to allow network traffic through. pretty embarassing, but easy to forget.
quick links: log file | graphical issues | wiki
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Re: [14.21] Could not resolve host: factorio.com

Post by Viellords »

Have you tried disabling comodo and other firewalls (Windows firewall probably) you might have and tested if Factorio is able to connect then?
Yes I even deleted comodo
If you have any other devices capable of running Factorio that don't use comodo can you try them?
I have another computer with comodo and it run Factorio without problems
Comodo might be disabling any unknown traffic by default, can you set a rule to enable Factorio traffic or at least set it to ask when encountering unknown traffic?
I tried to set an incoming and outgoing rule on the windows firewall but it did not work.
I may have been mistaken.
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Re: [14.21] Could not resolve host: factorio.com

Post by Loewchen »

Is it working without issue when running factorio as administrator?
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Re: [14.21] Could not resolve host: factorio.com

Post by Viellords »

No i have the same problem :(
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Re: [14.21] Could not resolve host: factorio.com

Post by Viellords »

Another idea ?
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Re: [14.21] Could not resolve host: factorio.com

Post by Viellords »

Up
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Re: [14.21] Could not resolve host: factorio.com

Post by Loewchen »

Isolate the issue:
Connect without a router, see if it works.
Connect with a different PC, etc..
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Re: [14.21] Could not resolve host: factorio.com

Post by Viellords »

!how can I do that?
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