[14.21] Inserter pwr issue, Crash on: "ElectricEnergySourcePrototype::createInternal"

Place for things which are bugs but we have no idea how to solve them. Things related to hardware, libraries, strange setups, etc.
Kuroh
Manual Inserter
Manual Inserter
Posts: 3
Joined: Thu Dec 01, 2016 5:40 am
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[14.21] Inserter pwr issue, Crash on: "ElectricEnergySourcePrototype::createInternal"

Post by Kuroh »

whatever I play single or multiple, the message popped when _autosave3 started, sometime not, if it happened, there will be a save "_autosave3.tmp"
and after several times this happened, I can't get into my most recent savefile and all the autosave, there are message, either "energy source error, most probable cause is the double entity problem." or "Electric energy mismatch" randomly pop up.
and here is my log.
uploaded last workable savefile and last savefile.
Attachments
fl nb ec ir ol ec fg fl mp.zip
last workable savefile
(16.52 MiB) Downloaded 114 times
fl nb ec ir ol ec fg fl mp fs.zip
last savefile
(18.13 MiB) Downloaded 105 times
factorio-current.log
(7.13 KiB) Downloaded 125 times
Last edited by Kuroh on Thu Dec 01, 2016 1:39 pm, edited 1 time in total.
Loewchen
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Posts: 9730
Joined: Wed Jan 07, 2015 5:53 pm
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Re: [0.14.21]unexpected error occurred.

Post by Loewchen »

Please post the last save file and the last working save as well.

For searchability:

Code: Select all

   0.002 2016-12-01 23:45:02; Factorio 0.14.21 (build 25327, win64, steam)
   0.002 Operating system: Windows 10 (version 1607) 
   0.003 Program arguments: "I:\game\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.003 Read data path: I:/game/SteamLibrary/steamapps/common/Factorio/data
   0.003 Write data path: C:/Users/Hlycaros/AppData/Roaming/Factorio
   0.003 Binaries path: I:/game/SteamLibrary/steamapps/common/Factorio/bin
   0.019 System info: [CPU: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 8 cores, RAM: 16332MB]
   0.019 Display options: [FullScreen: 0] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
   0.024 Available display adapters: 1
   0.024  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 760 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.024 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.768 Initialised Direct3D:[0] NVIDIA GeForce GTX 760; driver: ddumd.dll 8.1.0.2890
   0.772     Video memory size (dedicated video/dedicated system/shared system/available): 2017/0/8166/4092 MB
   0.864 DSound: Starting _dsound_update thread
   0.864 DSound: Enter _dsound_update; tid=17504
   0.865 Device reset internal.
   0.867 Desktop composition is active.
   0.868 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 25%] [DXT: false]
   1.385 Loading mod core 0.0.0 (data.lua)
   1.390 Loading mod base 0.14.21 (data.lua)
   1.477 Checksum for core: 1291735968
   1.477 Checksum for mod base: 786624017
   2.030 Info PlayerData.cpp:55: Local player-data.json available, timestamp 1480506193
   2.030 Info PlayerData.cpp:60: Cloud player-data.json available, timestamp 1480390507
   2.176 Initial atlas bitmap size is 16384
   2.178 Created atlas bitmap 16384x5589
   2.375 Created atlas bitmap 4096x968
   2.384 Created atlas bitmap 4096x3652
   8.846 Sprites loaded
   8.846 Convert atlas 4096x968 to: trilinear-filtering 
   8.870 Convert atlas 4096x3652 to: mipmap 
   9.139 Loading sounds...
  10.375 Custom inputs active: 0
  10.411 Factorio initialised
  78.176 Loading map C:\Users\Hlycaros\AppData\Roaming\Factorio\saves\fl nb ec ir ol ec fg fl mp fs.zip
  78.240 Info Scenario.cpp:152: Map version 0.14.21-0
 130.689 Loading map C:\Users\Hlycaros\AppData\Roaming\Factorio\saves\fl nb ec ir ol ec fg fl mp fs.zip
 130.771 Info Scenario.cpp:152: Map version 0.14.21-0
 284.368 Loading map C:\Users\Hlycaros\AppData\Roaming\Factorio\saves\fl nb ec ir ol ec fg fl mp fs.zip
 284.452 Info Scenario.cpp:152: Map version 0.14.21-0
 286.701 Loading map C:\Users\Hlycaros\AppData\Roaming\Factorio\saves\_autosave1.zip
 286.777 Info Scenario.cpp:152: Map version 0.14.21-0
 287.206 Error CrashHandler.cpp:139: Exception Code: c0000005, Address: 0x00007ff60ba73628
ModuleBase: 0x00007ff60b7f0000, ImageSize: 011ce000, RelativeAddress: 00283628
 287.206 Error CrashHandler.cpp:149: Exception Context:
rax=0000014a18480c30, rbx=0000000000000012, rcx=5664261f70dc0000,
rdx=0000014a10508f38, rsi=00000149eac0e420, rdi=0000014a180a37c0,
rip=00007ff60ba73628, rsp=0000000a103feae0, rbp=0000000a103feb30,
 r8=0000000000009408,  r9=00007ff60b7f0000, r10=00000149997ed443,
r11=0000000a103feb00, r12=0000000000000001, r13=0000014a10508ea0,
r14=0000000000000000, r15=00000149a0578970
 287.206 Crashed in I:\game\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe (0x00007ff60b7f0000 - 0x00007ff60c9be000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-skvdcq\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-skvdcq\src\util\logger.cpp (337): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\logger.cpp (391): Logger::logStacktrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\crashhandler.cpp (175): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF15DD5FA7)
00007FFF15DD5FA7 (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF19B0DADB)
00007FFF19B0DADB (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF19AF5956)
00007FFF19AF5956 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF19B0992D)
00007FFF19B0992D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF19AA86D3)
00007FFF19AA86D3 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF19B08A4A)
00007FFF19B08A4A (ntdll): (filename not available): KiUserExceptionDispatcher
c:\cygwin64\tmp\factorio-skvdcq\src\energy\electricenergysourceprototype.cpp (67): ElectricEnergySourcePrototype::createInternal
c:\cygwin64\tmp\factorio-skvdcq\src\energy\energysourceprototype.cpp (55): EnergySourcePrototype::loadInstance
c:\cygwin64\tmp\factorio-skvdcq\src\entity\inserter.cpp (78): Inserter::Inserter
c:\cygwin64\tmp\factorio-skvdcq\src\entity\inserterprototype.cpp (48): InserterPrototype::createInternal
c:\cygwin64\tmp\factorio-skvdcq\src\entity\entityprototype.cpp (379): EntityPrototype::loadEntity
c:\cygwin64\tmp\factorio-skvdcq\src\surface\chunk.cpp (379): Chunk::load
c:\cygwin64\tmp\factorio-skvdcq\src\surface\surface.cpp (594): Surface::load
c:\cygwin64\tmp\factorio-skvdcq\src\map\map.cpp (527): Map::Map
c:\cygwin64\tmp\factorio-skvdcq\src\scenario\scenario.cpp (159): Scenario::loadFactory
c:\cygwin64\tmp\factorio-skvdcq\src\scenario\parallelscenarioloader.cpp (113): ParallelScenarioLoader::doLoad
c:\program files (x86)\microsoft visual studio 14.0\vc\include\thr\xthread (247): std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl*)(ParallelScenarioLoader * __ptr64,MapDeserialiser * __ptr64,enum InputType,InputHandler * __ptr64,MultiplayerManagerBase * __ptr64,bool),ParallelScenarioLoader * __ptr64,MapDeserialiser * __ptr64,enum InputType,InputHandler * __ptr64,MultiplayerManagerBase * __ptr64,bool>,std::default_delete<std::tuple<void (__cdecl*)(ParallelScenarioLoader * __ptr64,MapDeserialiser * __ptr64,enum InputType,InputHandler * __ptr64,MultiplayerManagerBase * __ptr64,bool),ParallelScenarioLoader * __ptr64,MapDeserialiser * __ptr64,enum InputType,InputHandler * __ptr64,MultiplayerManagerBase * __ptr64,bool> > > >::_Run
c:\program files (x86)\microsoft visual studio 14.0\vc\include\thr\xthread (210): std::_Pad::_Call_func
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (115): thread_start<unsigned int (__cdecl*)(void * __ptr64)>
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF18178364)
00007FFF18178364 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF19AC5E91)
00007FFF19AC5E91 (ntdll): (filename not available): RtlUserThreadStart
 287.916 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
Looks like this one btw: viewtopic.php?f=35&t=21860
Kuroh
Manual Inserter
Manual Inserter
Posts: 3
Joined: Thu Dec 01, 2016 5:40 am
Contact:

Re: [0.14.21]unexpected error occurred.

Post by Kuroh »

Loewchen wrote:Please post the last save file and the last working save as well.

For searchability:

Code: Select all

   0.002 2016-12-01 23:45:02; Factorio 0.14.21 (build 25327, win64, steam)
   0.002 Operating system: Windows 10 (version 1607) 
   0.003 Program arguments: "I:\game\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.003 Read data path: I:/game/SteamLibrary/steamapps/common/Factorio/data
   0.003 Write data path: C:/Users/Hlycaros/AppData/Roaming/Factorio
   0.003 Binaries path: I:/game/SteamLibrary/steamapps/common/Factorio/bin
   0.019 System info: [CPU: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 8 cores, RAM: 16332MB]
   0.019 Display options: [FullScreen: 0] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
   0.024 Available display adapters: 1
   0.024  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 760 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.024 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.768 Initialised Direct3D:[0] NVIDIA GeForce GTX 760; driver: ddumd.dll 8.1.0.2890
   0.772     Video memory size (dedicated video/dedicated system/shared system/available): 2017/0/8166/4092 MB
   0.864 DSound: Starting _dsound_update thread
   0.864 DSound: Enter _dsound_update; tid=17504
   0.865 Device reset internal.
   0.867 Desktop composition is active.
   0.868 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 25%] [DXT: false]
   1.385 Loading mod core 0.0.0 (data.lua)
   1.390 Loading mod base 0.14.21 (data.lua)
   1.477 Checksum for core: 1291735968
   1.477 Checksum for mod base: 786624017
   2.030 Info PlayerData.cpp:55: Local player-data.json available, timestamp 1480506193
   2.030 Info PlayerData.cpp:60: Cloud player-data.json available, timestamp 1480390507
   2.176 Initial atlas bitmap size is 16384
   2.178 Created atlas bitmap 16384x5589
   2.375 Created atlas bitmap 4096x968
   2.384 Created atlas bitmap 4096x3652
   8.846 Sprites loaded
   8.846 Convert atlas 4096x968 to: trilinear-filtering 
   8.870 Convert atlas 4096x3652 to: mipmap 
   9.139 Loading sounds...
  10.375 Custom inputs active: 0
  10.411 Factorio initialised
  78.176 Loading map C:\Users\Hlycaros\AppData\Roaming\Factorio\saves\fl nb ec ir ol ec fg fl mp fs.zip
  78.240 Info Scenario.cpp:152: Map version 0.14.21-0
 130.689 Loading map C:\Users\Hlycaros\AppData\Roaming\Factorio\saves\fl nb ec ir ol ec fg fl mp fs.zip
 130.771 Info Scenario.cpp:152: Map version 0.14.21-0
 284.368 Loading map C:\Users\Hlycaros\AppData\Roaming\Factorio\saves\fl nb ec ir ol ec fg fl mp fs.zip
 284.452 Info Scenario.cpp:152: Map version 0.14.21-0
 286.701 Loading map C:\Users\Hlycaros\AppData\Roaming\Factorio\saves\_autosave1.zip
 286.777 Info Scenario.cpp:152: Map version 0.14.21-0
 287.206 Error CrashHandler.cpp:139: Exception Code: c0000005, Address: 0x00007ff60ba73628
ModuleBase: 0x00007ff60b7f0000, ImageSize: 011ce000, RelativeAddress: 00283628
 287.206 Error CrashHandler.cpp:149: Exception Context:
rax=0000014a18480c30, rbx=0000000000000012, rcx=5664261f70dc0000,
rdx=0000014a10508f38, rsi=00000149eac0e420, rdi=0000014a180a37c0,
rip=00007ff60ba73628, rsp=0000000a103feae0, rbp=0000000a103feb30,
 r8=0000000000009408,  r9=00007ff60b7f0000, r10=00000149997ed443,
r11=0000000a103feb00, r12=0000000000000001, r13=0000014a10508ea0,
r14=0000000000000000, r15=00000149a0578970
 287.206 Crashed in I:\game\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe (0x00007ff60b7f0000 - 0x00007ff60c9be000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-skvdcq\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-skvdcq\src\util\logger.cpp (337): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\logger.cpp (391): Logger::logStacktrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-skvdcq\src\util\crashhandler.cpp (175): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF15DD5FA7)
00007FFF15DD5FA7 (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF19B0DADB)
00007FFF19B0DADB (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF19AF5956)
00007FFF19AF5956 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF19B0992D)
00007FFF19B0992D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF19AA86D3)
00007FFF19AA86D3 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF19B08A4A)
00007FFF19B08A4A (ntdll): (filename not available): KiUserExceptionDispatcher
c:\cygwin64\tmp\factorio-skvdcq\src\energy\electricenergysourceprototype.cpp (67): ElectricEnergySourcePrototype::createInternal
c:\cygwin64\tmp\factorio-skvdcq\src\energy\energysourceprototype.cpp (55): EnergySourcePrototype::loadInstance
c:\cygwin64\tmp\factorio-skvdcq\src\entity\inserter.cpp (78): Inserter::Inserter
c:\cygwin64\tmp\factorio-skvdcq\src\entity\inserterprototype.cpp (48): InserterPrototype::createInternal
c:\cygwin64\tmp\factorio-skvdcq\src\entity\entityprototype.cpp (379): EntityPrototype::loadEntity
c:\cygwin64\tmp\factorio-skvdcq\src\surface\chunk.cpp (379): Chunk::load
c:\cygwin64\tmp\factorio-skvdcq\src\surface\surface.cpp (594): Surface::load
c:\cygwin64\tmp\factorio-skvdcq\src\map\map.cpp (527): Map::Map
c:\cygwin64\tmp\factorio-skvdcq\src\scenario\scenario.cpp (159): Scenario::loadFactory
c:\cygwin64\tmp\factorio-skvdcq\src\scenario\parallelscenarioloader.cpp (113): ParallelScenarioLoader::doLoad
c:\program files (x86)\microsoft visual studio 14.0\vc\include\thr\xthread (247): std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl*)(ParallelScenarioLoader * __ptr64,MapDeserialiser * __ptr64,enum InputType,InputHandler * __ptr64,MultiplayerManagerBase * __ptr64,bool),ParallelScenarioLoader * __ptr64,MapDeserialiser * __ptr64,enum InputType,InputHandler * __ptr64,MultiplayerManagerBase * __ptr64,bool>,std::default_delete<std::tuple<void (__cdecl*)(ParallelScenarioLoader * __ptr64,MapDeserialiser * __ptr64,enum InputType,InputHandler * __ptr64,MultiplayerManagerBase * __ptr64,bool),ParallelScenarioLoader * __ptr64,MapDeserialiser * __ptr64,enum InputType,InputHandler * __ptr64,MultiplayerManagerBase * __ptr64,bool> > > >::_Run
c:\program files (x86)\microsoft visual studio 14.0\vc\include\thr\xthread (210): std::_Pad::_Call_func
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (115): thread_start<unsigned int (__cdecl*)(void * __ptr64)>
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF18178364)
00007FFF18178364 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF19AC5E91)
00007FFF19AC5E91 (ntdll): (filename not available): RtlUserThreadStart
 287.916 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
Looks like this one btw: viewtopic.php?f=35&t=21860
not sure if it is that problem, I didn't use mods and I haven't changed game version.
Loewchen
Global Moderator
Global Moderator
Posts: 9730
Joined: Wed Jan 07, 2015 5:53 pm
Contact:

Re: [0.14.21]unexpected error occurred.

Post by Loewchen »

Kuroh wrote:not sure if it is that problem, I didn't use mods and I haven't changed game version.
I am, the matching stacktrace makes it obvious.
Kuroh
Manual Inserter
Manual Inserter
Posts: 3
Joined: Thu Dec 01, 2016 5:40 am
Contact:

Re: [0.14.21]unexpected error occurred.

Post by Kuroh »

Loewchen wrote:
Kuroh wrote:not sure if it is that problem, I didn't use mods and I haven't changed game version.
I am, the matching stacktrace makes it obvious.
Yes, I see they are similar, so what should I do now? I see their talking say is kind of hardware issue?
Loewchen
Global Moderator
Global Moderator
Posts: 9730
Joined: Wed Jan 07, 2015 5:53 pm
Contact:

Re: [0.14.21]unexpected error occurred.

Post by Loewchen »

Kuroh wrote:Yes, I see they are similar, so what should I do now? I see their talking say is kind of hardware issue?
Usually I would rule out a hardware issue when the same error appears on different machines, but in this case I still think it is. In your position I would test the memory with: http://www.memtest.org/#downiso, create a bootable device with it and run it a whole night long.
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