[14.10] [posila] Freeze after start, no crash.

[Sworn]

So today, i login on steam, and start factorio, it toke some minutes to update, i'm currently using "0.14 the last experimental version".
After the update, the game starts normally, then, when you try to click on any item on the menu, windows say that the program is not responding (Windows 10 x64), don't need to click on the menu, a click any where you cause the same.

So i remove all mods, and started again. Same thing. The game looks like it is working, you hear the back ground music, looks fine. But when you click, it's says it is not responding...

[Loewchen]

Try restarting the PC if that does not do it verify the game installation through steam.

[Sworn]

Yeh, i just restart, and delete the local content... No help, i'll try the verification... I even switch back to 14.9, 14.5, and won't work.... doesn't look like to be the game.... was fine yesterday

[Sworn]

Nope, check file doesn't work too... Any ideas?

Ha, thanks for update the Title with the correct game version..

Even with old version it won't start.
I use the steam "delete local content folder". Any ideas where can be some garbage left behind, so i can be sure that everything was deleted before downloading again?

[Sworn]

Ahh... nothing.

Here what i did so far.

• 1. Delete game content folder
  2. exit steam
  3. delete the folder from SteamApps/Common/Factorio
  4. delete folder from %APPDATA%/Roamming/Factorio
  5. Restart
  6. Install the non beta version [0.13.20]

And got the same result..... No more ideas.... Hope it back from nothing like happens with other that have the same problem

[Sworn]

here is what i found.

Looks like is something related to graphics, i downloaded the install 0.14.9 from the website, and it freezes, but when started as administrator it's works, other time had a fast blink on the screen and freeze. you can hear the back ground music.
I set the exe file from steam folder to run as admin and got the same problem, if is not admin it's just freeze. If is admin some times blink and freeze other just run normal.

So i down the graphics to low "graphics-quality=low" and remove the admin flag from the exe, and it freezes again. So i set the admin back and it works.

Another think that i notice, when you are loading the game without admin settings, you cant exi't the main window, will immediately freeze, if you are running on admin you can switch any time. Wasn't this before the last update (i guess, not sure). I use to have tons of mods so take some time to load up, I usually switch between browser and game loading screen.

Now i can do this only if the Admin flag is marked on the EXE file.

So, it is working for me now, with graphics set to low and Admin flag on.

I'll be happy to help with any additional informations, debug file, etc...

[posila]

Hi, there were similar bug reports ( 31531, 31966 ) where some people described same problem as you have, but it started to work as suddenly as it got broken.

Could you please download Process Explorer https://technet.microsoft.com/en-us/sys ... lorer.aspx and use it to create minidump of Factorio process when it is frozen?
Just find Factorio process in Process Explorer, right click it, select Create Dump and then Create minidump. Save the .dmp file, zip it and upload it here, please.

[Sworn]

Yeh, i saw those posts, then from magic they got back to work kkkkkkk..

Here are two dumps file, one with all mods, and other just with factorio (no mods).

Both are running with this settings: graphics=low, fullscreen=false, No admin rules, version: 0.14.11, steam version.

If I set the admin ON, factorio runs ok.
Hope this can help, some how...

[posila]

Thanks for the dumps. Only unusual thing I found in them was avcuf64.dll from Bitdefender 2016 injected into the game. So I wonder if Bitdefender could cause it.

[Sworn]

hmm, here is another dump with bitdefender disabled.

Bitdefender is a little trick, so even disable it, it sill doing some back ground stuffs, like when i try to update Feed The Beast for minecraft, i can't do it with Bitdefender installed, even turned off. So if you say that the same DLL is present on this Dump i'll try remove, then check again.

Same settings, version [0.14.12]

[posila]

Hi, sorry for delayed response.

The last minidump you sent doesn't contain the bitdefender DLL, so Bitdefender doesn't seem to be related to the problem.

Did your Windows 10 updated to version 1607 just before the issue started to happen? (You can run [Win+R] winver to see version of the Windows).
Can you try to update your AMD Radeon drivers?

Also if you can send me minidump of Factorio started under admin (so it didn't freeze).

[Sworn]

I have no idea what was the build version, but now is this one: Version 1511 (OS Build 10586.589) x64

Here is the dump, same settings before, but with admin rules, from the menu screen running normal

I will try update the video drivers later and send the second dump.

[Sworn]

And, here is the dump after video driver update.

And guess???? Working without admin settings. Hope you guys can find something useful with all those dumps, i'm no longer able to freeze the menu screen.
Not that is bad, but i was looking forward to help finding the solution.

I'm now able to alt+tab again during the loading screen

Maybe was just the driver....
Well tell me if you found something or need more info.

[posila]

Thank you.
Windows update 1511 was released last year, so it's unlikely it was installed just before the issue started.

Interesting thing is dumps with "admin on" and after "driver update" both have loaded OpenGL instead of DirectX. The previous dumps of frozen state had DirectX. I didn't think OpenGL/DirectX could make difference in this case, because the first log you posted had OpenGL renderer in it, and the second log had DirectX renderer in it.

Well, I am glad it works now. What caused it is still mystery
Does it work even on normal graphics quality now?

[Sworn]

Yeee, another update and who knows kkkkkk freeze.

Here two dumps with admin on and off. kkkk no idea why it's happening.

maybe my video card is "almost" dead

version 0.14.13

[posila]

Nooooooo.
Only difference between DLLs loaded in admin_on and admin_off minidups is "apphelp.dll" loaded when admin was on. It think it is just system adding its DLL when EXE is configured to run under administrator.

Well ... I am out of ideas. You'll have to keep playing under administrator priviledges for now I am sorry.
Can you post here factorio log from game with admin on?

[Sworn]

damm sorry, to much stuff going on.
I'll take a look this weekend and post here later on

[Sworn]

Sorry, here is the log. I have done no more tests yet, but i'll do more later.