Game Stuck on initial Loading

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DanielSilveira
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Game Stuck on initial Loading

Post by DanielSilveira »

Hello,

I bought the game last night from steam, but on launch game after ~70~90% the game stuck, windows freeze and stop responding, i look other topic with similar issues, but none was resolved, i tried set initial values to --...d3d, something like, delete folder on app_data, start game fullscreen, setting on config insider appdata... etc.
Either other, the game arrive, menu, but stop, after try click.

current log

Code: Select all

   0.001 2016-09-06 18:35:33; Factorio 0.13.20 (build 24011, win64, steam)
   0.001 Operating system: Windows 10 
   0.001 Program arguments: "F:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.001 Read data path: F:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.001 Write data path: C:/Users/Daniel/AppData/Roaming/Factorio
   0.001 Binaries path: F:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.018 Graphics options: [FullScreen: false] [VSync: false] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: low] [Video memory usage: high] [Light scale: 25%] [Screen: 255] [DXT: false]
   0.019 Available display adapters: 1
   0.019  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 970 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.019 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.522 Initialised Direct3D:[0] NVIDIA GeForce GTX 970; driver: nvd3dumx.dll 21.21.13.7270
   0.524     Video memory size (dedicated video/dedicated system/shared system/available): 4058/0/8167/4092 MB
   0.544 Desktop composition is active.
   0.595 Loading mod core 0.0.0 (data.lua)
   0.602 Loading mod base 0.13.20 (data.lua)
   0.715 Checksum for core: 303426634
   0.715 Checksum for mod base: 1460151764
   0.986 Info PlayerData.cpp:47: Local player-data.json unavailable
   0.986 Info PlayerData.cpp:50: Cloud player-data.json available, timestamp 1473124986
   1.078 Initial atlas bitmap size is 4096
   1.082 Created atlas bitmap 4096x4093
   1.140 Created atlas bitmap 4096x4087
   1.219 Created atlas bitmap 4096x2552
   1.246 Created atlas bitmap 4096x912
   1.250 Created atlas bitmap 4096x1044
   7.682 Sprites loaded
   7.682 Convert atlas 4096x912 to: trilinear-filtering 
   7.712 Convert atlas 4096x1044 to: mipmap 
   7.948 Loading sounds...
   9.086 Custom inputs active: 0
   9.117 Factorio initialised
posila
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Re: Game Stuck on initial Loading

Post by posila »

Hi, there are no errors in log you posted, and I can see you have powerfull PC. There was similar bug report ( 31531 ) where two people described similar problem as you have, but suddenly it started to work to both of them.

Could you please download Process Explorer https://technet.microsoft.com/en-us/sys ... lorer.aspx and use it to create minidump of Factorio process when it is frozen?
Just find Factorio process in Process Explorer, right click it, select Create Dump and then Create minidump. Save the .dmp file, zip it and upload it here, please.
DanielSilveira
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Re: Game Stuck on initial Loading

Post by DanielSilveira »

Follow the minidump,

i believe, the problem is something like problem on complete load or other method, and not a exception, this process never complete like a infite loop, and freeze the application, very similar to application synchronous.

Whatever, i don't know the source code, i only tried help, and i would play the game. =D

I can play one time, yesterday.
And can reopen the game twice with this method... reinforcing my hypothesis

->Run the game, and some minute,2~3, and wait memory from process on task manager, drop below, 1,600,000 K, i can use normal.
other times i waited more than 5min, and the game stay stuck.

When the game is freeze the memory is fixed in 1.630 M~ and never change, only cpu process has changes, but stay below 1%, 0.5~0.65% confirming the process is working in something.


Sorry my poor english, but i believe is
understandable.
Attachments
factorio.zip
minidump
(599.49 KiB) Downloaded 75 times
posila
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Re: Game Stuck on initial Loading

Post by posila »

Thank you for the minidump. I asked for it in hope that I would see where the game got stuck, but everything seems OK in the minidump :/
If the window stops responding (it grays out and "Not responding" is added to its title bar) it means windows message loop doesn't process messages. I saw that message processing is intercepted by Steam overlay. Could you try to disable Steam overlay for Factorio and see if that helps in any way? Also do you use any other overlays, for example MSI Afterburner?

And stupid question ... have you tried to reboot your computer?
DanielSilveira
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Re: Game Stuck on initial Loading

Post by DanielSilveira »

Yes, i rebooted pc, first step to all problem of I.T. =D

AND, more important, disabling steam overlay, the issue not occurred.

Resolved! Tks for help.
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