[Solved] Game Causes Computer To Restart When Opened

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DonWaun1357
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[Solved] Game Causes Computer To Restart When Opened

Post by DonWaun1357 »

I bought Factorio on Steam yesterday and when I opened the starter opened and then loaded for a bit, but then my computer's screen turned black and it began to restart. I've tried to open it multiple times and the same thing keeps happening. I also tried re-installing and it kept happening. I was really excited to finally play this game, please help me with this! I have Microsoft 10, my processor is AMD A8-6410 APU with AMD Radeon R5 Graphics 2.00 GHz, a 6.00 RAM, I can use 4.96 RAM, a 64-bit processor, and it is a Lenovo. I have also attached the log.
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orzelek
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Re: Game Causes Computer To Restart When Opened

Post by orzelek »

A bit of a hunch based on log:
Find config.ini file (in %appData%/Factorio/config I think) and change option trilinear-filtering to false.
Last log entry is enabling of mipmapping and then it dies so this might be the cause.

You can also try to update to latest GPU drivers first to check if that helps.
DonWaun1357
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Re: Game Causes Computer To Restart When Opened

Post by DonWaun1357 »

I couldn't find a config file, so how should I download the drivers?
bk5115545
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Re: Game Causes Computer To Restart When Opened

Post by bk5115545 »

DonWaun1357 wrote:I couldn't find a config file, so how should I download the drivers?
Drivers for AMD cards can be found at http://support.amd.com/en-us/download. I recommend the "Automatically Detect and Install" blue-ish box unless you know exactly which card you have.
The path orzelek gave for the config is correct but it might generate on first successful run.

I've uploaded my really-not-default config. You can put it in %appdata%\Factorio\config to test if disabling trilinear filtering works.

The important part is that at the bottom I disabled trilinear-filtering, changed video-memory-usage to low, and enabled texture-compression.
If this config still doesn't work you can change the force-opengl line from "false" to "true"

If the game still doesn't work then it's time for a bug report.
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config file
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DonWaun1357
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Re: Game Causes Computer To Restart When Opened

Post by DonWaun1357 »

Horray! The new config file worked and the game now opens to the title screen. Thanks for both of your help! :D
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