[0.13.8] Game cant start : stop at 10% of loading

[thod59]

Hello,

I can run the game, i just bought it on steam and try different version 0.12 to 0.13.8.
At every launch of the game, there is the loading screen , that reach 10% and each time, an error message appear (i post the capture screen in attachement of thispost) :

Sprite "_base_/graphics/entity/biter/biter-attack-1.png" couldn't be loaded

I'm on Windows 10

Thanks in advance

[Loewchen]

Please post the log.

[thod59]

I try to reboot everything , and now i've just the window's game with the sound but a white screen (few seconds after there is no answer and i have to close it)

I hope that is necessary :

0.002 2016-07-14 10:26:58; Factorio 0.13.8 (build 23239, win64, steam)
0.002 Operating system: Windows 10
0.002 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.002 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
0.002 Write data path: C:/Users/Théodore/AppData/Roaming/Factorio
0.002 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
0.029 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 125%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 20%] [Screen: 255] [DXT: false]
0.030 Available display adapters: 1
0.030 [0]: \\.\DISPLAY1 - Intel(R) HD Graphics 4000 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
0.031 Create display on adapter 0. Size 1600x900 at position [150, 72].
0.925 Initialised Direct3D:[0] NVIDIA GeForce GT 640M ; driver: nvd3dumx.dll 10.18.13.5354
0.934 Video memory size (dedicated video/dedicated system/shared system/available): 1990/0/2979/4090 MB
1.777 Error CrashHandler.cpp:109: Exception Code: c0000002, Address: 00007FF92FDD1F28
1.777 Error CrashHandler.cpp:119: Exception Context:
rax=0000000000000000, rbx=00007ff90d510780, rcx=0000000000000000,
rdx=0000000000000000, rsi=000002bf2c56e0c0, rdi=000002bf2c469900,
rip=00007ff92fdd1f28, rsp=000000c6100ff970, rbp=000002bf2c469980,
r8=0000000000000000, r9=0000000000000000, r10=0000000000000000,
r11=0000000000000000, r12=0000000000000000, r13=000002bf2c31c640,
r14=000002bf2c4b8988, r15=000002bf2a01e538
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-vechcs\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-vechcs\src\util\logger.cpp (328): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-vechcs\src\util\logger.cpp (382): Logger::logStacktrace
c:\cygwin64\tmp\factorio-vechcs\src\util\crashhandler.cpp (84): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-vechcs\src\util\crashhandler.cpp (129): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF92FE27E1E)
00007FF92FE27E1E (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF932EED998)
00007FF932EED998 (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF932ED5B26)
00007FF932ED5B26 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF932EE9AFD)
00007FF932EE9AFD (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF932E74FE9)
00007FF932E74FE9 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF932E76C94)
00007FF932E76C94 (ntdll): (filename not available): RtlRaiseException
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF92FDD1F28)
00007FF92FDD1F28 (KERNELBASE): (filename not available): RaiseException
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF90D53CFD4)
00007FF90D53CFD4 (d3d9): (filename not available): DebugSetMute
c:\cygwin64\tmp\factorio-vechcs\libraries\allegro\src\win\d3d_bmp.cpp (694): _al_d3d_refresh_texture_memory
c:\cygwin64\tmp\factorio-vechcs\libraries\allegro\src\win\d3d_disp.cpp (1159): _al_d3d_reset_device
c:\cygwin64\tmp\factorio-vechcs\libraries\allegro\src\win\d3d_disp.cpp (1585): d3d_display_thread_proc
c:\cygwin64\tmp\factorio-vechcs\libraries\allegro\src\threads.c (95): detached_thread_func_trampoline
c:\cygwin64\tmp\factorio-vechcs\libraries\allegro\src\win\wxthread.c (38): thread_proc_trampoline
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (115): thread_start<unsigned int (__cdecl*)(void * __ptr64)>
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF9323A8102)
00007FF9323A8102 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF932E9C5B4)
00007FF932E9C5B4 (ntdll): (filename not available): RtlUserThreadStart
2.940 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.

[DevilXD]

If you own the Factorio on Steam, try verifying the game cache and see if it works

[posila]

Thanks for posting the log. Moving thread to Technical help.

1) You have early Windows 10 graphics driver, you should update it: http://www.nvidia.com/download/driverRe ... 4728/en-us
2) You can try to set launch options in Factorio properties in Steam to:

Code: Select all

--force-opengl

and see if that helps.

[thod59]

Hey ,

Thanks for your response . But after updating Nvidia & restart everything ... the game crash immediately :

log :

0.002 2016-07-14 20:56:20; Factorio 0.13.8 (build 23239, win64, steam)
0.002 Operating system: Windows 10
0.002 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" "--force-opengl"
0.002 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
0.002 Write data path: C:/Users/Théodore/AppData/Roaming/Factorio
0.002 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
0.033 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 125%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 20%] [Screen: 255] [DXT: false]
0.034 Available display adapters: 1
0.034 [0]: \\.\DISPLAY5 - Intel(R) HD Graphics 4000 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
0.034 Create display on adapter 0. Size 1600x900 at position [150, 72].