Unable to launch the game.

[qunow]

I was playing Factorio Demo on this HP Stream 13 last month, later I uninstalled it, purchase the official version via stream, then reinstalled it onto my notebook. However, once I am done installing and try to start up the game, it give me error and can't get into the game. The log is like this:

Code: Select all

   0.006 2016-06-04 11:58:45; Factorio 0.12.33 (Build 18092, win64, steam)
   0.006 Operating system: Windows 8.1 
   0.006 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.007 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.007 Write data path: C:/Users/USER/AppData/Roaming/Factorio
   0.007 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.066 Disabled FMA3 (auto)
   0.071 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 20%] [Screen: 255]
   0.073 Available display adapters: 2
   0.074  [0]: \\.\DISPLAY1 - Intel(R) HD Graphics {0x05, [0,0], 1366x768, 32bit, 60Hz}
   0.074  [1]: \\.\DISPLAY2 - Intel(R) HD Graphics {0x8000001, [1366,0], 1920x1080, 32bit, 60Hz}
   0.074 Create display on adapter 0. Size 1266x668 at position [40, 32].
   0.294 Initialised Direct3D:[0] Intel(R) HD Graphics; driver: igdumdim64.dll 10.18.10.3925
   0.482 Desktop composition is active.
   1.055 Loading mod core 0.0.0 (data.lua)
   1.068 Loading mod base 0.12.33 (data.lua)
   1.499 Checksum for core: 3711505753
   1.499 Checksum for mod base: 2829195351
Factorio crashed. Generating symbolized stacktrace, please wait ...
ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 00007FF752CD026F)
ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 00007FF752CD026F)
ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 00007FF752CD026F)
00007FF752CD026F ((module-name not available)): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 0000001E198ED9C0)
ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 0000001E198ED9C0)
ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 0000001E198ED9C0)
0000001E198ED9C0 ((module-name not available)): (filename not available): (function-name not available)
   4.777 Error Util.cpp:78: Unexpected error occurred. You can help us to solve the problem by posting the contents of the log file on the Factorio forums.

log file of previous run with the demo version:

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   0.004 2016-05-05 03:20:04; Factorio 0.12.29 (Build 17931, win64, steamdemo)
   0.004 Operating system: Windows 8.1 
   0.005 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio Demo\bin\x64\Factorio.exe" 
   0.005 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio Demo/data
   0.005 Write data path: C:/Users/USER/AppData/Roaming/Factorio
   0.005 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio Demo/bin
   0.065 Disabled FMA3 (auto)
   0.068 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 20%] [Screen: 255]
   0.070 Available display adapters: 1
   0.070  [0]: \\.\DISPLAY1 - Intel(R) HD Graphics {0x05, [0,0], 1366x768, 32bit, 60Hz}
   0.071 Create display on adapter 0. Size 1266x668 at position [40, 32].
   0.631 Initialised Direct3D:[0] Intel(R) HD Graphics; driver: igdumdim64.dll 10.18.10.3925
   1.064 Desktop composition is active.
   1.955 Loading mod core 0.0.0 (data.lua)
   1.967 Loading mod base 0.12.29 (data.lua)
  21.757 Initial atlas bitmap size is 8192
  21.760 Created atlas bitmap 8192x7704
  59.749 Sprites loaded
  62.260 Loading sounds...
  67.808 Factorio initialised
1746.292 Applying migration: Base Mod: 2015-07-02_Factorio_0.12.0.lua
1746.313 Applying migration: Base Mod: 2015-10-02_Factorio_0.12.9.lua
1746.316 Applying migration: Base Mod: 2015-11-14_Factorio_0.12.11.lua
1746.318 Applying migration: Base Mod: 2016-03-05_Factorio_0.12.26.lua
1746.697 Info Scenario.cpp:124: Map version 0.12.29-0
2401.771 Applying migration: Base Mod: 2015-07-02_Factorio_0.12.0.lua
2401.773 Applying migration: Base Mod: 2015-10-02_Factorio_0.12.9.lua
2401.775 Applying migration: Base Mod: 2015-11-14_Factorio_0.12.11.lua
2401.777 Applying migration: Base Mod: 2016-03-05_Factorio_0.12.26.lua
2402.099 Info Scenario.cpp:124: Map version 0.12.29-0
3056.569 Loading map C:/Users\USER\AppData\Roaming\Factorio\saves\_autosave3.zip
3056.848 Info Scenario.cpp:124: Map version 0.12.29-0
4629.537 Applying migration: Base Mod: 2015-07-02_Factorio_0.12.0.lua
4629.540 Applying migration: Base Mod: 2015-10-02_Factorio_0.12.9.lua
4629.542 Applying migration: Base Mod: 2015-11-14_Factorio_0.12.11.lua
4629.545 Applying migration: Base Mod: 2016-03-05_Factorio_0.12.26.lua
4629.921 Info Scenario.cpp:124: Map version 0.12.29-0
5821.516 Loading map C:/Users\USER\AppData\Roaming\Factorio\saves\_autosave1.zip
5821.888 Info Scenario.cpp:124: Map version 0.12.29-0
7665.919 Steam API shutdown.
7666.113 Goodbye

[Klonan]

Thanks for the report,

How much RAM does your notebook have?
Can you try setting graphics to low in the config file (https://wiki.factorio.com/index.php?tit ... _directory)

[qunow]

How do you lower graphic setting without the ability to access the game's GUI? (As I said, the game failed during launching)

Here is the current setting in config ini, what do I need to change?

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[graphics]
multisampling-level=0
lights-render-quality=0.200000003
fullscreen=false
system-ui-scale=true
custom-ui-scale=1
preferred-screen-index=255
show-smoke=true
show-clouds=true
show-inserter-shadows=true
show-minimap=true
show-pollution-on-minimap=true
show-grid-when-paused=true
show-inserter-arrows-when-detailed-info-is-on=false
show-mining-drill-arrows-when-detailed-info-is-on=true
light-entity-info-background=false
force-opengl=false
graphics-quality=normal
v-sync=true
screenshots_queue_size=10
screenshots_threads_count=1
max-texture-size=0
video-memory-usage=high
disable-fma3=auto

My labtop have 2GB ram.

Would be nice if the game can auto adjust quality setting upon initial launch depend on hardware spec

[daniel34]

Code: Select all

video-memory-usage=high

Set this to medium or low.

If the above doesn't help, also change

Code: Select all

graphics-quality=normal

to low or very-low.

[Klonan]

Does the game work properly on low graphics mode?

[qunow]

Code: Select all

video-memory-usage=high

Set this to medium or low.

If the above doesn't help, also change

Code: Select all

graphics-quality=normal

to low or very-low.

Thanks, it work now.