Unable to buy via Master Card

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Obererpel
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Unable to buy via Master Card

Post by Obererpel »

Hi @all!

I am unable to buy Factorio on factorio.com. All I get is an error message:
Communication with braintree gateway failed, error:

Using a german Master Card. I do not want to buy it on steam.
See also my tweet
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Klonan
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Re: Unable to buy via Master Card

Post by Klonan »

You can try to use paypal,
But at this time there is nothing else we can do
Obererpel
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Re: Unable to buy via Master Card

Post by Obererpel »

Klonan wrote:You can try to use paypal,
But at this time there is nothing else we can do
So this is a known issue? Is there a solution available in the next days/weeks?

Neither do I have paypal nor bitcoins. There must be a way :cry:

PS: Thanks for the very fast reply!
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Klonan
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Re: Unable to buy via Master Card

Post by Klonan »

Obererpel wrote:
Klonan wrote:You can try to use paypal,
But at this time there is nothing else we can do
So this is a known issue? Is there a solution available in the next days/weeks?

Neither do I have paypal nor bitcoins. There must be a way :cry:

PS: Thanks for the very fast reply!
No solution for a while,
But we are working on it
Obererpel
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Re: Unable to buy via Master Card

Post by Obererpel »

Okay, thats sad.

IFF you, as a staff member, could assure me, that if I buy the steam version, I will eventually get a drm free version/get an account upgrade too, i would do a purchase on steam. Getting the drm free version is essential for me.
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Klonan
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Re: Unable to buy via Master Card

Post by Klonan »

Obererpel wrote:Okay, thats sad.

IFF you, as a staff member, could assure me, that if I buy the steam version, I will eventually get a drm free version/get an account upgrade too, i would do a purchase on steam. Getting the drm free version is essential for me.
We are working on that to, and it will be possible
Koub
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Re: Unable to buy via Master Card

Post by Koub »

Obererpel wrote:Neither do I have paypal nor bitcoins.
You don't need to have a Paypal account to use paypal as an online payment service. You can pay through Paypal. Have you tried to do so ?
Koub - Please consider English is not my native language.
roy7
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Re: Unable to buy via Master Card

Post by roy7 »

Koub wrote:
Obererpel wrote:Neither do I have paypal nor bitcoins.
You don't need to have a Paypal account to use paypal as an online payment service. You can pay through Paypal. Have you tried to do so ?
It depends on the country the person is in. Some people will see a way to use a credit card to pay when clicking the pay pal link (with no paypal account needed), but not everyone will.
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