[pending] Friend's computer simply crashes at Start

Bugs that we were not able to reproduce, and/or are waiting for more detailed info.
xPUREx
Manual Inserter
Manual Inserter
Posts: 1
Joined: Wed Mar 09, 2016 2:14 am
Contact:

[pending] Friend's computer simply crashes at Start

Post by xPUREx »

When game runs this error pops up, tried compatibility mode and admin mode with no difference, please help.
-No log was generated to help with problem, I do have a screenshot however.

http://puu.sh/nzTai/e199019a3b.png
Koub
Global Moderator
Global Moderator
Posts: 7955
Joined: Fri May 30, 2014 8:54 am
Contact:

Re: Friend's computer simply crashes at Start

Post by Koub »

Can you say more about your PC specs ?
OS version & SP, GPU, VRAM RAM, ...
Koub - Please consider English is not my native language.
posila
Former Staff
Former Staff
Posts: 5448
Joined: Thu Jun 11, 2015 1:35 pm
Contact:

Re: Friend's computer simply crashes at Start

Post by posila »

Sometimes something makes the game crash very early before logging is enabled.

There were reports sometimes an antivirus makes the game crash like this:
http://steamcommunity.com/app/427520/di ... 163955893/

Or some third party software like Logitech QuickCam or Razer Synapse:
http://steamcommunity.com/app/427520/di ... 346174044/

In either way, it would be useful for us if your friend could post Report.wer here. It should be located in one of the folders starting with AppCrash_Factorio.exe_ in %localappdata%\Microsoft\Windows\WER\ReportArchive\
(for example C:\Users\<user_name>\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Factorio.exe_4c56fc92865f3fd3dc298cb35e6637026807e7d_5249c762_cab_412ac45a)
Post Reply

Return to “Pending”