So, I bought this game a whlie back when the price was 12,5 euros. (i think?)
i didnt play for much until today i wanted to play but it seems that i only downloaded demo, cause i cant update it nor i have a option to check for updates.
I even have it on my bank account that i bought/donated.
Could it be that i just donated or the price of game really was 12,5 euros back in 23.12.2014 and if so what did i do wrong?
Cause on homepage i can only buy the game or download demo. :C
Problem with purchase
Re: Problem with purchase
Check your status here: https://www.factorio.com/settings
Re: Problem with purchase
Username: Reindeer
Joined: 2014-12-20
Membership: Free
So does this mean that i donated? Im confused :C
Joined: 2014-12-20
Membership: Free
So does this mean that i donated? Im confused :C
Re: Problem with purchase
See if you can find the email with the upgrade code.
Re: Problem with purchase
Make sure you are logged in to www.factorio.com (Not the same as being logged in to the forums!)
If you still can only download the demo, you may have not entered your upgrade code when you purchased. Search your mailbox for an email titled "Factorio Upgrade Code". Should have come from "noreply@factorio.com" or something similar.
If you still can only download the demo, you may have not entered your upgrade code when you purchased. Search your mailbox for an email titled "Factorio Upgrade Code". Should have come from "noreply@factorio.com" or something similar.
Re: Problem with purchase
Oh damn that means i deleted that email cause last email is from 11.2.2015 and i purchased it on 23.12.2014
I only have doc about my purchase on a bank account.
I only have doc about my purchase on a bank account.
Re: Problem with purchase
Try contacting support@factorio.com . Maybe there's something that can be done...
Re: Problem with purchase
Ok i will try it, thank you for helping c: