Factorio not detecting that I have the game?

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thefinaluptake
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Factorio not detecting that I have the game?

Post by thefinaluptake »

I'm getting this

Image

error whenever I attempt to log in through the game.

I own the game, and my account on Factorio is connected to Steam, as shown here

Image

And here's a picture of my steam, to show that I do actually own the game

Image

Can someone help with this?

Eitelkeit
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Re: Factorio not detecting that I have the game?

Post by Eitelkeit »

Got the same problem here. Also, there's a thing, that says that my factorio account is linked to steam account, and the link actually leads to my steam profile. Yet membership status is still "free".
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Новый точечный рисунок.jpg
Новый точечный рисунок.jpg (89.46 KiB) Viewed 3833 times

snipercup
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Re: Factorio not detecting that I have the game?

Post by snipercup »

I have the same problem. I just created a forum.factorio.com account, a factorio.com account and a account on factoriomods.com but I get the same error and still 'your account is linked with your steam profile'

silent
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Re: Factorio not detecting that I have the game?

Post by silent »

ditto

Whoom
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[0.13.0] Multiplayer login problem

Post by Whoom »

Hello,

I created an account on Factorio.com (instead of from the in game option) and now I can't log in multiplayer. It is like if I did not own the game. On the Factorio website, my membership is indicated as free and linked to my steam account.

I tried to create a new account, this time from the game, with a new username (but same email address) but it give me an error saying the steam ID is already registered.

I do own the game but it was given to me as a gift.

Thanks for your help!
Attachments
in game information
in game information
Factorio ingame issue3.jpg (454.67 KiB) Viewed 3825 times
In game information
In game information
Factorio ingame issue2.jpg (579.37 KiB) Viewed 3825 times
In game information
In game information
Factorio ingame issue.jpg (580.14 KiB) Viewed 3825 times
information from the Factorio Web site
information from the Factorio Web site
Factorio account info.jpg (34.15 KiB) Viewed 3825 times

nickdubbel
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Re: Factorio not detecting that I have the game?

Post by nickdubbel »

same here

Thegatso
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Re: Factorio not detecting that I have the game?

Post by Thegatso »

Getting the exact same problem. Time to send an email I guess.

TheHammerBro
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Re: [0.13.0] Multiplayer login problem

Post by TheHammerBro »

I am also having this issue, I own the game through steam and my account is properly linked, but the game was gifted to me.

Loewchen
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Re: [0.13.0] Multiplayer login problem

Post by Loewchen »

You should contact the support via e-mail. This does not seem to be a limited issue.

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Wakaba-chan
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[0.13] Insufficient membership

Post by Wakaba-chan »

I wanted to test new mod portal system, but failed to login there. I have valid game in Steam and connected it to factorio account. But still in game I got this response:
20160627235132_1.jpg
20160627235132_1.jpg (459.17 KiB) Viewed 3755 times
Is it a bug, or I've done something wrong?

Koub
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Re: [0.13.0] Multiplayer login problem

Post by Koub »

Same issue as in viewtopic.php?f=49&t=27122. I'll merge topics
Koub - Please consider English is not my native language.

Koub
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Re: Factorio not detecting that I have the game?

Post by Koub »

[Koub] Topics merged
Koub - Please consider English is not my native language.

sploof
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Re: Factorio not detecting that I have the game?

Post by sploof »

Same problem.

There's also a thread on steam full of people with the same issue.

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Smarty
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Re: Factorio not detecting that I have the game?

Post by Smarty »


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