[1.1.94] Crash on start with Radeon mobile graphics (Failed to get SDL_DXGIGetOutputInfo.)

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okayiguess
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Re: [1.1.94] Crash on start with Radeon mobile graphics (Failed to get SDL_DXGIGetOutputInfo.)

Post by okayiguess »

In the midst of dealing with this crash on the demo version.
-Installed the steam demo AND the demo linked thru the factorio website (after the first launch of the steam demo failed)
-Manually changed the "graphic preference" for the game in Settings and AMD's Armoury C (it was defaulting to "high performance" anyway)
-Ran AMD's Windows 10/11 Drivers (https://www.amd.com/en/support/download/drivers.html), restarted again and attempted to launch both installations of the demo. Both spit out the same error.
-Using DDU, uninstalled the AMD graphic drivers outside of safe mode and reinstalled using my OEM (ASUS)'s graphics driver installation
-Uninstalled non-steam version.
Latest attempt at launching using the non-steam installation: https://pastebin.com/60aCTPSa

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