[15.18] Crash on different occasions

[mogura]

I get a random crash after a few minutes when I load this save file. It's happened a few times now and I have to restart my computer. It happened after the research window popped up after completing a research, but also just as I was running around the map. I had black screens with shrieking audio a few times, a bsod mentioning memory management once or twice, and a clean crash from the game twice.

Good luck

[Rseding91]

a bsod mentioning memory management once or twice

There's a good chance your RAM is going/has gone bad. Try running this: http://www.memtest.org/

[TruePikachu]

I can confirm, from my own experience, that a BSoD with bugcheck 0x1A MEMORY_MANAGEMENT indicates either a hardware fault (usually RAM, but I've heard the slots can develop issues as well) or a severe driver issue. Any MEMORY_MANAGEMENT BSoD your computer experienced while running Factorio absolutely can not be caused by a bug in Factorio (though it can be caused indirectly if Factorio uses a problematic area of memory).

This is almost certainly 1/0.

[mogura]

So I ran the memory test and spent 2 hours with Dell support running other diagnostics (all passed) and updating drivers. I tried running Factorio 4 times in the last 10 minutes and got:
1. A clean crash asking me to post log online
2. A BSoD with IRQ not less or equal (IIRC)
3. A black screen and had to do a hard shutdown
4. Another clean crash

Every time I started from the attached save and created a blueprint of the rightmost column of boilers and engine from the empty blueprint in inventory, tried to copy it one column over to the right and started manually producing missing items. When the robots start to construct the blueprint and I move around so my personal robots can construct the whole thing, the game crashes at some point.

I'll resort to building it manually if all else fails

[TruePikachu]

Once again, nearly every kernel crash (BSoD) can not be caused by user-mode processes (e.g. Factorio). IRQL_NOT_LESS_OR_EQUAL can only be caused by a driver problem or a hardware problem.

I am certain that you have failing memory. Run the memory test for 10-20 passes on each stick individually -- only have a single stick in the system at a time.

[orzelek]

Try to grab motherboard monitoring software and take a look at voltage stability.
It is possible that due to some issue with PSU or mainboard it doesn't provide enough power anymore to all components - that would show up as random crashes when you start using a lot of power by placing load on all components at once. Errors you cite like random crashes or BSOD's would be a result of that too especially that they seem to vary - it's not the same BSOD each time. Also a lot of random errors can point to issue with mainboard - those are really hard to diagnose and confirm properly.

You can also grab prime to test stability of CPU under load and Furmark to test GPU (be aware that Furmark is considered potentially dangerous - it can produce extreme load on GPU). Running both of those will tax whole system - if anything is in near failure state or failed (PSU not producing enough power) it will start crashing.
(Disclaimer - running those two can be dangerous - any overheating issues will come out together to greet you which might end badly especially if some of your componenets are compromised already)

[mogura]

Thanks for the input guys, I'll try to run some more tests and contact Dell again. It's a new XPS 9560 and I've heard quality can be a bit spotty on certain units, so what you say makes sense.

I should have known Factorio was not to blame