[posila] Game on Steam won't launch

[Turtleshot]

I did what you asked me to, the demo runs NUMERO UNO, so it's really a steam-related issue I guess. Here's what I got from CMD :



It didn't do anything else.

[posila]

Try to disable Steam overlay in Factorio properties in Steam (unless you already tried that, I didn't read whole thread very carefurly)

[Turtleshot]

That didn't fix it

[Klonan]

That didn't fix it

Can you please email me at support@factorio.com
I will sort you out with a website account

[posila]

Hi, Turtleshot ... does Steam version still not work for you?
I just figured out how to launch Steam version of Factorio with console, so I was wondering if you could try it, and maybe it would shed some light on this issue.
To launch Factorio with console you need to set launch options to

Code: Select all

cmd /k %command%

[clairaoswald]

Same issue.

http://imgur.com/a/enFaa

Tried several version of factorio 15

but 14 still works.

0.006 2017-05-18 19:46:02; Factorio 0.14.23 (build 25374, win64, steam)
0.006 Operating system: Windows 7 Service Pack 1
0.006 Not rotating logs.
0.006 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.006 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
0.006 Write data path: C:/Users/amu.SPARTAN/AppData/Roaming/Factorio
0.006 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
0.043 System info: [CPU: Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz, 8 cores, RAM: 16286MB]
0.043 Display options: [FullScreen: 0] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
0.043 Available display adapters: 1
0.044 [0]: \\.\DISPLAY1 - Intel(R) HD Graphics 4000 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
0.044 Create display on adapter 0. Size 1280x720 at position [310, 162].
1.197 Initialised Direct3D:[0] Intel(R) HD Graphics 4000; driver: nvumdshimx.dll 9.18.13.4411
1.206 Video memory size (dedicated video/dedicated system/shared system/available): 977/0/3071/4046 MB
1.266 DSound: Starting _dsound_update thread
1.266 DSound: Enter _dsound_update; tid=4480
1.266 Device reset internal.
1.272 Desktop composition is active.
1.274 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 25%] [DXT: false]
1.397 Loading mod core 0.0.0 (data.lua)
1.418 Loading mod base 0.14.23 (data.lua)
2.082 Checksum for core: 1291735968
2.082 Checksum for mod base: 786624017
2.457 Info PlayerData.cpp:57: Local player-data.json unavailable
2.457 Info PlayerData.cpp:60: Cloud player-data.json available, timestamp 1494647852
14.745 Initial atlas bitmap size is 16384
14.746 Created atlas bitmap 16384x5589
15.188 Created atlas bitmap 4096x968
15.247 Created atlas bitmap 4096x3652

I can launch it if i use the standalone version off of the factorio website.
http://imgur.com/a/fEBuH

Still wont launch through steam.

here is log.

0.003 2017-05-19 19:34:33; Factorio 0.15.12 (build 29834, win64, alpha)
0.003 Operating system: Windows 7 Service Pack 1
0.004 Program arguments: "factorio.exe"
0.004 Read data path: E:/Factorio/data
0.004 Write data path: C:/Users/amu.SPARTAN/AppData/Roaming/Factorio
0.004 Binaries path: E:/Factorio/bin
0.029 System info: [CPU: Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz, 8 cores, RAM: 16286MB]
0.030 Display options: [FullScreen: 0] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
0.030 Available display adapters: 1
0.031 [0]: \\.\DISPLAY1 - Intel(R) HD Graphics 4000 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
0.031 Create display on adapter 0. Size 1280x720 at position [310, 162].
1.170 Initialised Direct3D:[0] Intel(R) HD Graphics 4000; driver: nvumdshimx.dll 9.18.13.4411
1.180 Video memory size (dedicated video/dedicated system/shared system/available): 977/0/3071/4046 MB
1.273 DSound: Starting _dsound_update thread
1.273 DSound: Enter _dsound_update; tid=12844
1.274 Device reset internal.
1.277 Desktop composition is active.
1.277 Graphics settings preset: medium
1.278 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 25%] [DXT: false]
1.386 Loading mod core 0.0.0 (data.lua)
1.416 Loading mod base 0.15.12 (data.lua)
1.787 Loading mod base 0.15.12 (data-updates.lua)
1.888 Checksum for core: 3549671022
1.889 Checksum of base: 2844691227
2.033 Info PlayerData.cpp:58: Local player-data.json unavailable
2.033 Info PlayerData.cpp:63: Cloud player-data.json unavailable
2.135 Loaded shader file E:/Factorio/data/core/graphics/shaders/game.cso
2.138 Loaded shader file E:/Factorio/data/core/graphics/shaders/zoom-to-world.cso
2.139 Crop bitmaps.
10.078 Initial atlas bitmap size is 16384
10.081 Created atlas bitmap 16384x5053
10.564 Created atlas bitmap 8192x2101
10.654 Created atlas bitmap 8192x1443
10.671 Created atlas bitmap 4096x3644
10.769 Created atlas bitmap 4096x1568
10.777 Created atlas bitmap 4096x1844
25.222 Sprites loaded
25.223 Convert atlas 4096x3644 to: mipmap
25.426 Convert atlas 4096x1568 to: mipmap
25.563 Convert atlas 4096x1844 to: trilinear-filtering
26.034 Loading sounds...
29.204 Custom inputs active: 0
29.260 Factorio initialised
121.770 Info Updater.cpp:752: Downloading https://auth.factorio.com/api-login?api ... iVersion=2
123.167 Authorization error (Username and password don't match)
131.724 Info Updater.cpp:752: Downloading https://auth.factorio.com/api-login?api ... iVersion=2
132.221 Info Updater.cpp:752: Downloading https://updater.factorio.com/get-availa ... iVersion=2
133.146 0 packages available to download (experimental updates disabled).
143.740 DSound: Stopping voice
143.741 DSound: Joining thread
143.744 DSound: Exit _dsound_update; tid=12844
143.744 DSound: Waiting for voice to stop ... signaled
143.744 DSound: Joined thread
143.744 DSound: Destroying thread
143.744 DSound: Thread destroyed
143.744 DSound: Releasing buffer
143.744 DSound: Voice stopped
143.745 DSound: Deallocating voice
143.747 DSound: Deallocated voice
143.799 Goodbye

[clairaoswald]

Code: Select all

start /wait Factorio --create NewTestGame
start /wait Factorio --start-server NewTestGame

http://imgur.com/a/GpixX

http://imgur.com/a/bX7s7

[clairaoswald]

Could you upload D:\Steam\GameOverlayRenderer.log after trying to launch Factorio.

Also I would be interested in Report.wer file. It should be located in one of the folders starting with AppCrash_Factorio.exe_ in %localappdata%\Microsoft\Windows\WER\ReportArchive\
(for example C:\Users\<user_name>\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Factorio.exe_4c56fc92865f3fd3dc298cb35e6637026807e7d_5249c762_cab_412ac45a)

report.wer
https://pastebin.com/unvjxGrK

GameOverlayRenderer.log
https://pastebin.com/RPyHsTdv

[posila]

report.wer
https://pastebin.com/unvjxGrK

Trend Micro antivirus might be blocking Steam version in your case. I am not sure what Trend Micro doesn't like on our 0.15 build.

[clairaoswald]

report.wer
https://pastebin.com/unvjxGrK

Trend Micro antivirus might be blocking Steam version in your case. I am not sure what Trend Micro doesn't like on our 0.15 build.

Unfortunately I can't turn off the antivirus or access any of the advanced settings as this is my work laptop. Looks like cloud sync with steam works so I can play with the standalone version download off the factorio website

[ChevRonBurgandy]

Unfortunately I can't turn off the antivirus or access any of the advanced settings as this is my work laptop. Looks like cloud sync with steam works so I can play with the standalone version download off the factorio website

I'm having the same problem, my machine is using Symantec Endpoint. No luck yet. (my thread viewtopic.php?f=7&t=50936)

[posila]

Problem with antiviruses causing the game not start should be fixed in 0.15.32