[13.15] Crash right after start (intermittent)

[Solar Marine]

Usually happens upon me first booting up steam and factorio. I get this message

And the game crashes. Starting it a second, sometimes a third time is fine.

[Loewchen]

Code: Select all

   0.001 2016-08-11 12:18:51; Factorio 0.13.15 (build 23843, win64, steam)
   0.001 Operating system: Windows 10 
   0.001 Program arguments: "C:\games\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.001 Read data path: C:/games/Steam/steamapps/common/Factorio/data
   0.001 Write data path: C:/Users/Owner/AppData/Roaming/Factorio
   0.001 Binaries path: C:/games/Steam/steamapps/common/Factorio/bin
   0.021 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 100%] [Screen: 255] [DXT: false]
   0.022 Available display adapters: 1
   0.022  [0]: \\.\DISPLAY1 - AMD Radeon HD 7700 Series {0x8000005, [0,0], 1920x1080, 32bit, 60Hz}
   0.022 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.200 Initialised OpenGL:[0] AMD Radeon HD 7700 Series; driver: 4.5.13399 Compatibility Profile Context 15.201.1151.1008
   0.229 Desktop composition is active.
   0.356 Error CrashHandler.cpp:210: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-cuskg0\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-cuskg0\src\util\logger.cpp (328): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\logger.cpp (382): Logger::logStacktrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\crashhandler.cpp (213): CrashHandler::SignalHandler
d:\th\minkernel\crts\ucrt\src\appcrt\misc\exception_filter.cpp (219): _seh_filter_exe
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (117): `thread_start<unsigned int (__cdecl*)(void * __ptr64)>'::`1'::filt$0
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF6D7B570C4)
00007FF6D7B570C4 (Factorio): (filename not available): __C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8075A666D)
00007FF8075A666D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF807523C00)
00007FF807523C00 (ntdll): (filename not available): RtlWalkFrameChain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8075A577A)
00007FF8075A577A (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 000000375085716D)
ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 000000375085716D)
ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 000000375085716D)
000000375085716D ((module-name not available)): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 0000003750859DC0)
ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 0000003750859DC0)
ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 0000003750859DC0)
0000003750859DC0 ((module-name not available)): (filename not available): (function-name not available)
  14.624 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.

[Loewchen]

If it happens so often, please upload some additional logs, so we can look for a pattern.

[Solar Marine]

Which ones?

[Loewchen]

Which ones?

Just some other logs with crashes at the start

[Solar Marine]

All right, I'll just keep updating this post then whenever this occurs.

Code: Select all

   0.002 2016-08-11 21:40:43; Factorio 0.13.15 (build 23843, win64, steam)
   0.002 Operating system: Windows 10 
   0.002 Program arguments: "C:\games\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.002 Read data path: C:/games/Steam/steamapps/common/Factorio/data
   0.002 Write data path: C:/Users/Owner/AppData/Roaming/Factorio
   0.002 Binaries path: C:/games/Steam/steamapps/common/Factorio/bin
   0.024 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 100%] [Screen: 255] [DXT: false]
   0.025 Available display adapters: 1
   0.026  [0]: \\.\DISPLAY1 - AMD Radeon HD 7700 Series {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.026 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.223 Initialised OpenGL:[0] AMD Radeon HD 7700 Series; driver: 4.5.13399 Compatibility Profile Context 15.201.1151.1008
   0.252 Desktop composition is active.
   0.337 Error CrashHandler.cpp:210: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-cuskg0\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-cuskg0\src\util\logger.cpp (328): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\logger.cpp (382): Logger::logStacktrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\crashhandler.cpp (213): CrashHandler::SignalHandler
d:\th\minkernel\crts\ucrt\src\appcrt\misc\exception_filter.cpp (219): _seh_filter_exe
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (117): `thread_start<unsigned int (__cdecl*)(void * __ptr64)>'::`1'::filt$0
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7B60E70C4)
00007FF7B60E70C4 (Factorio): (filename not available): __C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8075A666D)
00007FF8075A666D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF807523C00)
00007FF807523C00 (ntdll): (filename not available): RtlWalkFrameChain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8075A577A)
00007FF8075A577A (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 000000963E2E716D)
ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 000000963E2E716D)
ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 000000963E2E716D)
000000963E2E716D ((module-name not available)): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 000000963E2E9DC0)
ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 000000963E2E9DC0)
ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 000000963E2E9DC0)
000000963E2E9DC0 ((module-name not available)): (filename not available): (function-name not available)
   1.143 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.

Code: Select all

   0.002 2016-08-11 21:38:40; Factorio 0.13.15 (build 23843, win64, steam)
   0.002 Operating system: Windows 10 
   0.002 Program arguments: "C:\games\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.002 Read data path: C:/games/Steam/steamapps/common/Factorio/data
   0.002 Write data path: C:/Users/Owner/AppData/Roaming/Factorio
   0.002 Binaries path: C:/games/Steam/steamapps/common/Factorio/bin
   0.047 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 100%] [Screen: 255] [DXT: false]
   0.049 Available display adapters: 1
   0.050  [0]: \\.\DISPLAY1 - AMD Radeon HD 7700 Series {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.050 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.357 Initialised OpenGL:[0] AMD Radeon HD 7700 Series; driver: 4.5.13399 Compatibility Profile Context 15.201.1151.1008
   0.387 Desktop composition is active.
   0.486 Error CrashHandler.cpp:210: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-cuskg0\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-cuskg0\src\util\logger.cpp (328): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\logger.cpp (382): Logger::logStacktrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\crashhandler.cpp (213): CrashHandler::SignalHandler
d:\th\minkernel\crts\ucrt\src\appcrt\misc\exception_filter.cpp (219): _seh_filter_exe
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (117): `thread_start<unsigned int (__cdecl*)(void * __ptr64)>'::`1'::filt$0
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF7B60E70C4)
00007FF7B60E70C4 (Factorio): (filename not available): __C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8075A666D)
00007FF8075A666D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF807523C00)
00007FF807523C00 (ntdll): (filename not available): RtlWalkFrameChain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8075A577A)
00007FF8075A577A (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 000000306FD6716D)
ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 000000306FD6716D)
ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 000000306FD6716D)
000000306FD6716D ((module-name not available)): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 000000306FD69DC0)
ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 000000306FD69DC0)
ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 000000306FD69DC0)
000000306FD69DC0 ((module-name not available)): (filename not available): (function-name not available)
  13.168 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.

Code: Select all

   0.002 2016-08-12 13:16:24; Factorio 0.13.15 (build 23843, win64, steam)
   0.002 Operating system: Windows 10 
   0.003 Program arguments: "C:\games\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.003 Read data path: C:/games/Steam/steamapps/common/Factorio/data
   0.003 Write data path: C:/Users/Owner/AppData/Roaming/Factorio
   0.003 Binaries path: C:/games/Steam/steamapps/common/Factorio/bin
   0.038 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 100%] [Screen: 255] [DXT: false]
   0.040 Available display adapters: 1
   0.040  [0]: \\.\DISPLAY1 - AMD Radeon HD 7700 Series {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.040 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.310 Initialised OpenGL:[0] AMD Radeon HD 7700 Series; driver: 4.5.13399 Compatibility Profile Context 15.201.1151.1008
   0.337 Desktop composition is active.
   0.429 Error CrashHandler.cpp:210: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-cuskg0\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-cuskg0\src\util\logger.cpp (328): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\logger.cpp (382): Logger::logStacktrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\crashhandler.cpp (213): CrashHandler::SignalHandler
d:\th\minkernel\crts\ucrt\src\appcrt\misc\exception_filter.cpp (219): _seh_filter_exe
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (117): `thread_start<unsigned int (__cdecl*)(void * __ptr64)>'::`1'::filt$0
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF6F17270C4)
00007FF6F17270C4 (Factorio): (filename not available): __C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8075A666D)
00007FF8075A666D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF807523C00)
00007FF807523C00 (ntdll): (filename not available): RtlWalkFrameChain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8075A577A)
00007FF8075A577A (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 0000002974CF716D)
ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 0000002974CF716D)
ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 0000002974CF716D)
0000002974CF716D ((module-name not available)): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 0000002974CF9DC0)
ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 0000002974CF9DC0)
ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 0000002974CF9DC0)
0000002974CF9DC0 ((module-name not available)): (filename not available): (function-name not available)
  13.467 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.

[Solar Marine]

I hope five logs are enough to form a pattern. Tell me if you need more.

Code: Select all

   0.034 2016-08-13 13:33:02; Factorio 0.13.15 (build 23843, win64, steam)
   0.035 Operating system: Windows 10 
   0.035 Program arguments: "C:\games\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.035 Read data path: C:/games/Steam/steamapps/common/Factorio/data
   0.035 Write data path: C:/Users/Owner/AppData/Roaming/Factorio
   0.035 Binaries path: C:/games/Steam/steamapps/common/Factorio/bin
   0.061 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 100%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 100%] [Screen: 255] [DXT: false]
   0.062 Available display adapters: 1
   0.063  [0]: \\.\DISPLAY1 - AMD Radeon HD 7700 Series {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.063 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.275 Initialised OpenGL:[0] AMD Radeon HD 7700 Series; driver: 4.5.13399 Compatibility Profile Context 15.201.1151.1008
   0.304 Desktop composition is active.
   0.398 Error CrashHandler.cpp:210: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-cuskg0\libraries\stackwalker\stackwalker.cpp (906): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-cuskg0\src\util\logger.cpp (328): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\logger.cpp (382): Logger::logStacktrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-cuskg0\src\util\crashhandler.cpp (213): CrashHandler::SignalHandler
d:\th\minkernel\crts\ucrt\src\appcrt\misc\exception_filter.cpp (219): _seh_filter_exe
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (117): `thread_start<unsigned int (__cdecl*)(void * __ptr64)>'::`1'::filt$0
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF6957770C4)
00007FF6957770C4 (Factorio): (filename not available): __C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8075A666D)
00007FF8075A666D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF807523C00)
00007FF807523C00 (ntdll): (filename not available): RtlWalkFrameChain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF8075A577A)
00007FF8075A577A (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 0000002668CF716D)
ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 0000002668CF716D)
ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 0000002668CF716D)
0000002668CF716D ((module-name not available)): (filename not available): (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 0000002668CF9DC0)
ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 0000002668CF9DC0)
ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 0000002668CF9DC0)
0000002668CF9DC0 ((module-name not available)): (filename not available): (function-name not available)
  13.719 Error Util.cpp:77: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.

[Rseding91]

Every one of your crash logs is identical and contains zero code from the game actually running. It crashes before it even gets into the normal menu/game logic.

Unless you know of a way to reproduce the issue I highly suspect something is wrong on your end with hardware.

[posila]

I suspect some third party application is attempting to hook onto graphics calls (possibly to add some overlay).

Try to set launch options in Factorio properties in Steam to

Code: Select all

--force-d3d

and see if that helps.

[Solar Marine]

I suspect some third party application is attempting to hook onto graphics calls (possibly to add some overlay).

Try to set launch options in Factorio properties in Steam to

Code: Select all

--force-d3d

and see if that helps.

You think it could be the steam streaming overlay?

As for the hardware, never gave up on me to date and don't think it's about to: everything else I run is silk-smooth.

[Klonan]

Are you able to reproduce the issue in latest 0.13 or 0.14?

[Solar Marine]

Haven't had the issue since 0.14.0 came around. I'll post here if it does.

[aubergine18]

Same here - 0.14 branch seems to have completely fixed this issue for me. In fact, I think the issue started dissipating around 0.13.19.

[Loewchen]

See viewtopic.php?f=49&t=43815&p=253780.