Here's what I've tried so far:
verifying files through steam
uninstall/reinstall
copy saves direct from my desktop (that works fine, this issue is on my laptop)
uninstall/turn off steam sync/remove all mods/search and destroy for factorio files and folders/reinstall
Have also verified all updates for Windows and Radeon drivers. Log file below, would appreciate any assistance!
Code: Select all
0.000 2024-05-22 14:18:26; Factorio 1.1.107 (build 62234, win64, steam)
0.000 Operating system: Windows 11 (build 22631)
0.000 Initializing Steam API.
0.001 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.001 Config path: C:/Users/purrk/AppData/Roaming/Factorio/config/config.ini
0.001 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
0.001 Write data path: C:/Users/purrk/AppData/Roaming/Factorio [1430923/1906842MB]
0.001 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
0.024 System info: [CPU: AMD Ryzen 7 7735HS with Radeon Graphics, 16 cores, RAM: 5630/15608 MB, page: 10399/41500 MB, virtual: 4341/134217727 MB, extended virtual: 0 MB]
0.040 Memory info:
0.040 [0]: Samsung M425R1GB4BB0-CQKOL 8192 MB 4800 MHz 1.1 v
0.040 [1]: Samsung M425R1GB4BB0-CQKOL 8192 MB 4800 MHz 1.1 v
0.041 Display options: [FullScreen: 1] [VSync: 1] [UIScale: automatic (100.0%)] [Native DPI: 1] [Screen: 255] [Special: lmw] [Lang: en]
0.093 Video driver: windows
0.093 Available displays: 1
0.093 [0]: \\.\DISPLAY1 - AMD Radeon(TM) Graphics {0x80005, [0,0], 1920x1200, 32bit, 165Hz}
Factorio crashed. Generating symbolized stacktrace, please wait ...
C:\Users\build\AppData\Local\Temp\factorio-build-M81HuB\src\Graphics\SDLWindow.cpp (283): SDLWindow::initializeGraphicsInterface
C:\Users\build\AppData\Local\Temp\factorio-build-M81HuB\src\Graphics\SDLWindow.cpp (229): SDLWindow::SDLWindow
C:\Users\build\AppData\Local\Temp\factorio-build-M81HuB\src\GlobalContext.cpp (981): GlobalContext::loadGraphics
C:\Users\build\AppData\Local\Temp\factorio-build-M81HuB\src\GlobalContext.cpp (479): GlobalContext::init
C:\Users\build\AppData\Local\Temp\factorio-build-M81HuB\src\MainLoop.cpp (299): MainLoop::run
C:\Users\build\AppData\Local\Temp\factorio-build-M81HuB\src\Main.cpp (1277): wmain
D:\a\_work\1\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl (288): __scrt_common_main_seh
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFD1EAE257D)
00007FFD1EAE257D (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFD2024AA48)
00007FFD2024AA48 (ntdll): (filename not available): RtlUserThreadStart
Stack trace logging done
4.702 Error SDLWindow.cpp:283: Failed to get SDL_DXGIGetOutputInfo. SDL_Error:
4.702 Error CrashHandler.cpp:641: Received 22
Logger::writeStacktrace skipped.
4.746 Info CrashHandler.cpp:315: Executable CRC: 2403157845
4.746 C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe
4.746 C:\Windows\SYSTEM32\ntdll.dll
4.746 C:\Windows\System32\KERNEL32.DLL
4.746 C:\Windows\System32\KERNELBASE.dll
4.746 C:\Windows\System32\WLDAP32.dll
4.746 C:\Windows\System32\ucrtbase.dll
4.746 C:\Windows\System32\GDI32.dll
4.746 C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\steam_api64.dll
4.746 C:\Windows\SYSTEM32\DNSAPI.dll
4.746 C:\Windows\System32\win32u.dll
4.746 C:\Windows\System32\ADVAPI32.dll
4.746 C:\Windows\System32\gdi32full.dll
4.746 C:\Windows\System32\msvcrt.dll
4.746 C:\Windows\System32\msvcp_win.dll
4.746 C:\Windows\System32\sechost.dll
4.746 C:\Windows\System32\USER32.dll
4.746 C:\Windows\System32\bcrypt.dll
4.746 C:\Windows\System32\RPCRT4.dll
4.747 C:\Windows\System32\ole32.dll
4.747 C:\Windows\System32\SHELL32.dll
4.747 C:\Windows\System32\combase.dll
4.747 C:\Windows\System32\PSAPI.DLL
4.747 C:\Windows\System32\SHLWAPI.dll
4.747 C:\Windows\System32\IMM32.dll
4.747 C:\Windows\SYSTEM32\WINMM.dll
4.747 C:\Windows\System32\OLEAUT32.dll
4.747 C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.22621.3527_none_57f93980ce19a444\gdiplus.dll
4.747 C:\Windows\System32\SETUPAPI.dll
4.747 C:\Windows\System32\WS2_32.dll
4.747 C:\Windows\System32\CRYPT32.dll
4.747 C:\Windows\SYSTEM32\IPHLPAPI.DLL
4.747 C:\Windows\System32\WINTRUST.dll
4.747 C:\Windows\System32\imagehlp.dll
4.747 C:\Windows\SYSTEM32\VERSION.dll
4.747 C:\Windows\SYSTEM32\DSOUND.dll
4.747 C:\Windows\SYSTEM32\powrprof.dll
4.747 C:\Windows\SYSTEM32\ResampleDmo.DLL
4.747 C:\Windows\SYSTEM32\winmmbase.dll
4.747 C:\Windows\SYSTEM32\msdmo.dll
4.747 C:\Windows\System32\NSI.dll
4.747 C:\Windows\SYSTEM32\UMPDC.dll
4.747 C:\Windows\SYSTEM32\MSASN1.dll
4.747 C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
4.747 C:\Windows\SYSTEM32\CFGMGR32.dll
4.747 C:\Windows\SYSTEM32\windows.storage.dll
4.747 C:\Windows\SYSTEM32\wintypes.dll
4.747 C:\Windows\System32\SHCORE.dll
4.747 C:\Windows\SYSTEM32\profapi.dll
4.747 C:\Windows\SYSTEM32\kernel.appcore.dll
4.747 C:\Program Files (x86)\Steam\steamclient64.dll
4.747 C:\Windows\SYSTEM32\MSWSOCK.dll
4.747 C:\Windows\SYSTEM32\Secur32.dll
4.747 C:\Program Files (x86)\Steam\tier0_s64.dll
4.747 C:\Program Files (x86)\Steam\vstdlib_s64.dll
4.747 C:\Windows\SYSTEM32\SSPICLI.DLL
4.747 C:\Windows\SYSTEM32\CRYPTBASE.DLL
4.747 C:\Windows\System32\bcryptPrimitives.dll
4.747 C:\Windows\System32\clbcatq.dll
4.748 C:\Windows\SYSTEM32\amsi.dll
4.748 C:\Windows\SYSTEM32\USERENV.dll
4.748 C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24040.4-0\MpOav.dll
4.748 C:\Windows\system32\uxtheme.dll
4.748 C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.22621.3527_none_270e469b73872a76\comctl32.dll
4.748 C:\Windows\SYSTEM32\WindowsCodecs.dll
4.748 C:\Windows\SYSTEM32\mscms.dll
4.748 C:\Windows\SYSTEM32\icm32.dll
4.748 C:\Windows\SYSTEM32\hid.dll
4.748 C:\Windows\SYSTEM32\DEVOBJ.dll
4.748 C:\Windows\System32\dinput8.dll
4.748 C:\Windows\SYSTEM32\inputhost.dll
4.748 C:\Windows\SYSTEM32\CoreMessaging.dll
4.748 C:\Windows\SYSTEM32\XInput1_4.dll
4.748 C:\Windows\SYSTEM32\dxgi.dll
4.748 C:\Windows\SYSTEM32\d3d11.dll
4.748 C:\Windows\SYSTEM32\d3d9.dll
4.748 C:\Windows\SYSTEM32\dwmapi.dll
4.748 C:\Windows\SYSTEM32\dxcore.dll
4.748 C:\Windows\SYSTEM32\d3dcompiler_47.dll
4.748 C:\Windows\SYSTEM32\CRYPTSP.dll
4.748 C:\Windows\System32\MSCTF.dll
4.748 C:\Windows\SYSTEM32\textinputframework.dll
4.748 C:\Windows\SYSTEM32\CoreUIComponents.dll
4.748 C:\Windows\SYSTEM32\directxdatabasehelper.dll
4.748 C:\ProgramData\purrk\Discord\app-1.0.9147\modules\discord_hook-1\discord_hook\721798c15c8b34\DiscordHook64.dll
4.748 C:\Windows\SYSTEM32\ntmarta.dll
4.749 Error Util.cpp:100: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
13.718 Error CrashHandler.cpp:266: Heap validation: success.
13.719 Creating crash dump.
13.911 CrashDump success