[Oxyd] [15.37] Server master list timeout

Bugs that we were not able to reproduce, and/or are waiting for more detailed info.
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AlienX
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[Oxyd] [15.37] Server master list timeout

Post by AlienX » Sat Nov 18, 2017 10:13 pm

Hi Factorio Devs,
Not really sure if this is a bug or not, but more of a request of perhaps how to fix this.

My server needs to be restarted every few days as it seems to lose connectivity with the master server, i get the following in my console log:

Code: Select all

67038.100 Info HttpSharedState.cpp:109: Downloading https://multiplayer.factorio.com/post-game-heartbeat/250019
67038.100 Info HttpSharedState.cpp:111: Status code: 0
67038.100 Info MatchingServer.cpp:144: Failed to sendHeartbeat to the multiplayer matching server: Operation too slow. Less than 1 bytes/sec transferred the last 20 seconds
Then, followed by a massive spam of the following:

Code: Select all

79057.180 Info HttpSharedState.cpp:109: Downloading https://multiplayer.factorio.com/update-game/250019
79057.180 Info HttpSharedState.cpp:111: Status code: 404
79057.351 Info HttpSharedState.cpp:109: Downloading https://multiplayer.factorio.com/update-game/250019
79057.351 Info HttpSharedState.cpp:111: Status code: 404
79057.523 Info HttpSharedState.cpp:109: Downloading https://multiplayer.factorio.com/update-game/250019
79057.523 Info HttpSharedState.cpp:111: Status code: 404
79057.753 Info HttpSharedState.cpp:109: Downloading https://multiplayer.factorio.com/update-game/250019
79057.753 Info HttpSharedState.cpp:111: Status code: 404
79057.921 Info HttpSharedState.cpp:109: Downloading https://multiplayer.factorio.com/update-game/250019
79057.921 Info HttpSharedState.cpp:111: Status code: 404
79058.102 Info HttpSharedState.cpp:109: Downloading https://multiplayer.factorio.com/update-game/250019
79058.102 Info HttpSharedState.cpp:111: Status code: 404
79058.338 Info HttpSharedState.cpp:109: Downloading https://multiplayer.factorio.com/update-game/250019
79058.338 Info HttpSharedState.cpp:111: Status code: 404
79058.516 Info HttpSharedState.cpp:109: Downloading https://multiplayer.factorio.com/update-game/250019
79058.516 Info HttpSharedState.cpp:111: Status code: 404
Why the connection didnt work I dont know, my end - your end who knows... That does not really matter, however should the Factorio server not do the following whereas it re-registers itself if its current state is REGISTERED and the last message response from the master server was 404 (UNREGISTERED)?
Image

Unsure if this should be inside Feature Requests or Bug Reports, feel free to move it if it's not in the right place.

Oxyd
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Re: [Oxyd] [15.37] Server master list timeout

Post by Oxyd » Mon Nov 20, 2017 5:17 pm

I can't reproduce this. For me, it restores connection as it should every time. Post the important parts of the log as well, please. Specifically, I'm interested in knowing what happened between timestamps 67038.100 and 79057.180.

AlienX
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Re: [Oxyd] [15.37] Server master list timeout

Post by AlienX » Tue Nov 21, 2017 3:28 pm

Hey Oxyd,
Attached is the full log - sorry i did not have this to hand when i originally posted.

(please note this is a newer log file, but the same error resides inside it)
Attachments
server1-factorio-current.log
(1.29 MiB) Downloaded 22 times

cjmwid
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Re: [Oxyd] [15.37] Server master list timeout

Post by cjmwid » Mon Nov 27, 2017 6:29 am

Sorry to jump in, But my server, aswell, "often" gets this

Code: Select all

1528484.957 Info HttpSharedState.cpp:109: Downloading https://multiplayer.factorio.com/post-game-heartbeat/179177
1528484.957 Info HttpSharedState.cpp:111: Status code: 0
1528484.957 Info MatchingServer.cpp:144: Failed to sendHeartbeat to the multiplayer matching server: Operation too slow. Less than 1 bytes/sec transferred the last 20 seconds
1528487.732 Info ServerMultiplayerManager.cpp:600: Matching server connection resumed
1528514.961 code:28, 1c; Operation too slow. Less than 1 bytes/sec transferred the last 20 seconds
But after a few times, it seems to figure itself out.
Image

Oxyd
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Re: [Oxyd] [15.37] Server master list timeout

Post by Oxyd » Fri Mar 09, 2018 4:37 pm

Since I can't reproduce this or imagine how it could possibly happen, there isn't much I can do.

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