[0.15.5] Game still crashes on startup, no log generated.

Things that has been reported already before.
ColonelJackONeill
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[0.15.5] Game still crashes on startup, no log generated.

Post by ColonelJackONeill »

I've tried reinstalling Factorio multiple times, deleted the folder in %appdata% and turned off SteamCloud sync.
Other people stated that they have a problem like this when they're running Razer software, but I don't own any Razer product so that can't be the reason for the crashes. I've also tried disabling my antivirus during startup, but still had no success.
On the 0.14 Versions everything works fine.
daniel34
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Re: [0.15.5] Game still crashes on startup, no log generated.

Post by daniel34 »

If you use Trend Micro then open the Trend Micro console, go to Settings, Exception Lists and add an exception for the Factorio folder (Steam/steamapps/common/Factorio) there.
Otherwise, what antivirus do you use?

You can try the following:
  • Run the game as administrator
  • Run the game as administrator and in Vista SP2 compatibility mode (factorio.exe in bin\x64)
If you'd like to help the devs to find the cause / isolate the issue then follow this advice:
posila wrote:Hi can, you download AppCrashView from its homepage? http://www.nirsoft.net/utils/app_crash_view.html
Run it, find the record of the latest Factorio.exe crash, right-click on it and select Open Report File Folder. It should open file explorer with Report.wer, post here content of that file. (Or you can copy&paste it from bottom half of the AppCrashView)
quick links: log file | graphical issues | wiki
ColonelJackONeill
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Re: [0.15.5] Game still crashes on startup, no log generated.

Post by ColonelJackONeill »

daniel34 wrote:If you use Trend Micro then open the Trend Micro console, go to Settings, Exception Lists and add an exception for the Factorio folder (Steam/steamapps/common/Factorio) there.
Otherwise, what antivirus do you use?

You can try the following:
  • Run the game as administrator
  • Run the game as administrator and in Vista SP2 compatibility mode (factorio.exe in bin\x64)
If you'd like to help the devs to find the cause / isolate the issue then follow this advice:
posila wrote:Hi can, you download AppCrashView from its homepage? http://www.nirsoft.net/utils/app_crash_view.html
Run it, find the record of the latest Factorio.exe crash, right-click on it and select Open Report File Folder. It should open file explorer with Report.wer, post here content of that file. (Or you can copy&paste it from bottom half of the AppCrashView)
I don't use Trend Micro, however adding the Factorio path to the exception list of avast it started running.
Thank you very much for the help, it's greatly appreciated.
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