[SOLVED] Space Age bought from site is actually bought on Humble Bundle

[targetsan]

EDIT: You'll get email from HB with a link. That link is one-time, in the sense if you close page you opened through it, your key will be transferred to your HB account where you can claim it, If you don't have one, you can create it bound to your email from which you bought SA.

Hello!

Just bought Space Age through site - yet it's reported as bought on Humble Bundle! So now I have base game and DLC bought on two different platforms. I have no account on HB and have no interest in having one. How can I move SA back to website account?

Thanks

[Sopenas]

You will get email from humble bundle with link that you need to press. There you will see website kee and instruction how to activate it on website.

After that i exported steam keys from website and activated factorio on steam too

[Lorenzo]

You will get email from humble bundle with link that you need to press. There you will see website kee and instruction how to activate it on website.

After that i exported steam keys from website and activated factorio on steam too

Indeed, I was a bit confused too. But when you follow the instructions, you end up with a Steam key and website activation.

[targetsan]

Thanks for help. Seems I mistakenly closed webpage I opened via link, and my key was transferred to HB "account", though I was able to reclaim it in the end.
Problem solved.

[Somtuk]

Happy things worked out for me. I'm not so lucky.

Lost access to my Humble account years ago and Humble Support was useless (took 2.5 months before they even replied).

Anyway, I might be s--t out of luck. Spent money for a game I might not be able to redeem.

Oh, and before anyone suggests it, yes, I checked my junk folders. Humble is capable of sending me receipts for purchase, but not verification codes to let me log into my account.

[Sanqui]

If you are having trouble with issues related to purchases please get in touch with at support@factorio.com, we can better help you that way.

[Somtuk]

In case anyone else sees this thread, Wube is amazing and their support was quick to resolve the issue, despite it being a problem between me and Humble.

Thanks Wube!

[greymane]

So if you buy on humble you get both steam and the Wube download? I was confused as Wubes announcement only said a steam key if you buy from them or steam.

"Purchases from our website or GOG can redeem a free expansion Steam key."