[1.1.35] Crash on start, heap validation fails

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yeetborn2
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[1.1.35] Crash on start, heap validation fails

Post by yeetborn2 »

my friend has never played factorio before and when he tries to load into the game it crashes at 95% loading while loading sounds.

his pc specs are; OS version: Windows x64 v10.0.19042
CPU Model: AMD Ryzen 7 3700X 8-Core Processor @ 3.6 GHz
GPU Model: NVIDIA GeForce GTX 1650 SUPER
Monitor Hz: 165 Hz
Memory: DDR4 16 GB 3200MHz

this is the error;

Code: Select all

0.001 2021-07-16 22:06:51; Factorio 1.1.35 (build 58756, win64, steam)
   0.001 Operating system: Windows 10 (build 19042) 
   0.002 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" "--force-opengl" 
   0.002 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.002 Write data path: C:/Users/Richard/AppData/Roaming/Factorio [247518/476324MB]
   0.002 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.049 System info: [CPU: AMD Ryzen 7 3700X 8-Core Processor, 16 cores, RAM: 3535/16298 MB, page: 5238/31658 MB, virtual: 4338/134217727 MB, extended virtual: 0 MB]
   0.049 Display options: [FullScreen: 1] [VSync: 1] [UIScale: automatic (100.0%)] [Native DPI: 1] [Screen: 255] [Special: lmw] [Lang: en]
   0.053 Available displays: 1
   0.053  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 1650 SUPER {0x05, [0,0], 1920x1080, 32bit, 165Hz}
   0.328 Initialised OpenGL:[0] NVIDIA GeForce GTX 1650 SUPER/PCIe/SSE2; driver: 3.3.0 NVIDIA 466.63
   0.329   [Extensions] s3tc:yes; KHR_debug:yes; ARB_clear_texture:yes, ARB_copy_image:yes
   0.329   [Version] 3.3
   0.329 Graphics settings preset: very-high
   0.329   Dedicated video memory size 4096 MB
   0.463 Desktop composition is active.
   0.463 Graphics options: [Graphics quality: high] [Video memory usage: all] [DXT: high-quality] [Color: 32bit]
   0.463                   [Max threads (load/render): 32/16] [Max texture size: 0] [Tex.Stream.: 0] [Rotation quality: normal] [Other: STDCWT] [B:0,C:0,S:100]
   0.565 DSound: Starting _dsound_update thread
   0.565 [Audio] Backend:default; Depth:16, Channel:2, Frequency:44100; MixerQuality:linear
   0.566 DSound: Enter _dsound_update; tid=14080
   2.931 Error HttpSharedState.cpp:138: CURL failed: code:7, 7; Failed to connect to 127.0.0.1 port 49882: Connection refused
   2.931 Error SteelSeriesGameSenseWindowsController.cpp:375: GameSense post  failed: event: game_metadata, 520, 7, (Failed to connect to 127.0.0.1 port 49882: Connection refused), Failed to connect to 127.0.0.1 port 49882: Connection refused
   3.025 Loading mod core 0.0.0 (data.lua)
   3.253 Loading mod base 1.1.35 (data.lua)
   4.090 Loading mod base 1.1.35 (data-updates.lua)
   6.744 Checksum for core: 4236520717
   6.744 Checksum of base: 147445597
   7.259 Prototype list checksum: 3034860339
  11.916 Loading sounds...
  12.610 Info PlayerData.cpp:73: Local player-data.json unavailable
  12.610 Info PlayerData.cpp:78: Cloud player-data.json unavailable
  12.876 Initial atlas bitmap size is 16384
  12.911 Created atlas bitmap 16384x16384 [none]
  12.916 Created atlas bitmap 16384x13052 [none]
  12.916 Created atlas bitmap 8192x4208 [decal]
  12.917 Created atlas bitmap 16384x5568 [low-object]
  12.918 Created atlas bitmap 8192x4464 [mipmap, linear-minification, linear-magnification, linear-mip-level]
  12.919 Created atlas bitmap 16384x6064 [terrain, mipmap, linear-minification, linear-mip-level]
  12.919 Created atlas bitmap 4096x3216 [terrain-effect-map, mipmap, linear-minification, linear-mip-level]
  12.920 Created atlas bitmap 4096x1856 [smoke, mipmap, linear-minification, linear-magnification]
  12.920 Created atlas bitmap 4096x3104 [mipmap]
  12.920 Created atlas bitmap 8192x2240 [icon, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level]
  12.921 Created atlas bitmap 8192x1496 [alpha-mask]
  12.925 Created atlas bitmap 16384x14768 [shadow, linear-magnification, alpha-mask]
  12.925 Created atlas bitmap 8192x2352 [shadow, mipmap, linear-magnification, alpha-mask]
  12.925 Created atlas bitmap 2048x240 [icon-background, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level, ]
  12.945 Texture processor created (2048). GPU accelerated compression Supported: yes, Enabled: yes/yes. Test passed. YCoCgDXT PSNR: 35.83, BC3 PSNR: 33.82
  15.914 Parallel Sprite Loader initialized (threads: 13)
  23.717 Sprites loaded
  23.785 Generated mipmaps (4) for atlas [3] of size 16384x5568   
  23.789 Generated mipmaps (3) for atlas [4] of size 8192x4464   
  23.878 Generated mipmaps (3) for atlas [5] of size 16384x6064   
  23.894 Generated mipmaps (3) for atlas [6] of size 4096x3216   
  23.902 Generated mipmaps (3) for atlas [7] of size 4096x1856   
  23.932 Generated mipmaps (3) for atlas [8] of size 4096x3104   
  23.945 Generated mipmaps (5) for atlas [9] of size 8192x2240   
  23.949 Generated mipmaps (3) for atlas [12] of size 8192x2352   
  23.951 Custom mipmaps uploaded.
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-build-wxtxvj\src\map\map.cpp (2135): Map::checkConsistency
c:\cygwin64\tmp\factorio-build-wxtxvj\src\map\map.cpp (1163): Map::setupEntities
c:\cygwin64\tmp\factorio-build-wxtxvj\src\map\map.cpp (1180): Map::setupEntities
c:\cygwin64\tmp\factorio-build-wxtxvj\src\scenario\scenario.cpp (337): Scenario::loadFactory
c:\cygwin64\tmp\factorio-build-wxtxvj\src\simulation.cpp (58): Simulation::Simulation
c:\cygwin64\tmp\factorio-build-wxtxvj\src\gui\simulationwidget.cpp (99): SimulationWidget::CurrentSimulation::CurrentSimulation
c:\cygwin64\tmp\factorio-build-wxtxvj\src\gui\simulationwidget.cpp (20): SimulationWidget::start
c:\cygwin64\tmp\factorio-build-wxtxvj\src\appmanager.cpp (948): AppManager::loadBackgroundImage
c:\cygwin64\tmp\factorio-build-wxtxvj\src\appmanager.cpp (597): AppManager::changeStateInternal
c:\cygwin64\tmp\factorio-build-wxtxvj\src\appmanager.cpp (56): AppManager::AppManager
c:\cygwin64\tmp\factorio-build-wxtxvj\src\globalcontext.cpp (622): GlobalContext::init
c:\cygwin64\tmp\factorio-build-wxtxvj\src\mainloop.cpp (274): MainLoop::run
c:\cygwin64\tmp\factorio-build-wxtxvj\src\main.cpp (1141): wmain
f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl (288): __scrt_common_main_seh
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFAD8577034)
00007FFAD8577034 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFADA542651)
00007FFADA542651 (ntdll): (filename not available): RtlUserThreadStart
Stack trace logging done
  31.553 Error SystemUtil.cpp:617: Heap validation failed.
Logger::writeStacktrace skipped.
  31.592 Info CrashHandler.cpp:309: Executable CRC: 2584876173
  31.592 C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe
  31.592 C:\WINDOWS\SYSTEM32\ntdll.dll
  31.592 C:\WINDOWS\System32\KERNEL32.DLL
  31.592 C:\WINDOWS\System32\KERNELBASE.dll
  31.592 C:\WINDOWS\System32\WLDAP32.dll
  31.592 C:\WINDOWS\System32\ucrtbase.dll
  31.592 C:\WINDOWS\System32\GDI32.dll
  31.592 C:\WINDOWS\System32\win32u.dll
  31.592 C:\WINDOWS\System32\gdi32full.dll
  31.592 C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\steam_api64.dll
  31.592 C:\WINDOWS\System32\msvcp_win.dll
  31.592 C:\WINDOWS\System32\ADVAPI32.dll
  31.592 C:\WINDOWS\System32\msvcrt.dll
  31.592 C:\WINDOWS\System32\USER32.dll
  31.592 C:\WINDOWS\System32\sechost.dll
  31.592 C:\WINDOWS\System32\ole32.dll
  31.592 C:\WINDOWS\System32\RPCRT4.dll
  31.592 C:\WINDOWS\System32\combase.dll
  31.592 C:\WINDOWS\System32\SHELL32.dll
  31.592 C:\WINDOWS\System32\PSAPI.DLL
  31.592 C:\WINDOWS\System32\SHLWAPI.dll
  31.592 C:\WINDOWS\SYSTEM32\WINMM.dll
  31.592 C:\WINDOWS\System32\IMM32.dll
  31.592 C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.1110_none_91a01826cc8bca4c\gdiplus.dll
  31.592 C:\WINDOWS\System32\OLEAUT32.dll
  31.592 C:\WINDOWS\System32\WS2_32.dll
  31.592 C:\WINDOWS\System32\CRYPT32.dll
  31.592 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
  31.592 C:\WINDOWS\System32\WINTRUST.dll
  31.592 C:\WINDOWS\System32\imagehlp.dll
  31.592 C:\WINDOWS\SYSTEM32\VERSION.dll
  31.592 C:\WINDOWS\SYSTEM32\DSOUND.dll
  31.592 C:\WINDOWS\SYSTEM32\powrprof.dll
  31.592 C:\WINDOWS\SYSTEM32\winmmbase.dll
  31.592 C:\WINDOWS\SYSTEM32\UMPDC.dll
  31.592 C:\WINDOWS\SYSTEM32\MSASN1.dll
  31.592 C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
  31.592 C:\WINDOWS\SYSTEM32\windows.storage.dll
  31.592 C:\WINDOWS\SYSTEM32\Wldp.dll
  31.592 C:\WINDOWS\System32\SHCORE.dll
  31.592 C:\WINDOWS\SYSTEM32\profapi.dll
  31.592 C:\WINDOWS\SYSTEM32\kernel.appcore.dll
  31.592 C:\Program Files (x86)\Steam\steamclient64.dll
  31.592 C:\WINDOWS\System32\SETUPAPI.dll
  31.592 C:\WINDOWS\System32\cfgmgr32.dll
  31.592 C:\WINDOWS\System32\bcrypt.dll
  31.592 C:\WINDOWS\SYSTEM32\MSWSOCK.dll
  31.592 C:\Program Files (x86)\Steam\vstdlib_s64.dll
  31.592 C:\WINDOWS\SYSTEM32\Secur32.dll
  31.592 C:\Program Files (x86)\Steam\tier0_s64.dll
  31.592 C:\WINDOWS\SYSTEM32\SSPICLI.DLL
  31.592 C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
  31.592 C:\WINDOWS\System32\bcryptPrimitives.dll
  31.592 C:\WINDOWS\system32\uxtheme.dll
  31.592 C:\WINDOWS\SYSTEM32\OPENGL32.DLL
  31.592 C:\WINDOWS\SYSTEM32\GLU32.dll
  31.592 C:\WINDOWS\System32\MSCTF.dll
  31.592 C:\WINDOWS\System32\clbcatq.dll
  31.592 C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1108979a670abe46\nvoglv64.dll
  31.592 C:\WINDOWS\SYSTEM32\WTSAPI32.dll
  31.593 C:\WINDOWS\SYSTEM32\cryptnet.dll
  31.593 C:\WINDOWS\System32\DEVOBJ.dll
  31.593 C:\WINDOWS\SYSTEM32\ntmarta.dll
  31.593 C:\WINDOWS\SYSTEM32\dxcore.dll
  31.593 C:\WINDOWS\system32\nvspcap64.dll
  31.593 C:\WINDOWS\SYSTEM32\dwmapi.dll
  31.593 C:\WINDOWS\SYSTEM32\WINSTA.dll
  31.593 C:\WINDOWS\SYSTEM32\textinputframework.dll
  31.593 C:\WINDOWS\SYSTEM32\CoreMessaging.dll
  31.593 C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
  31.593 C:\WINDOWS\SYSTEM32\wintypes.dll
  31.593 C:\WINDOWS\system32\explorerframe.dll
  31.593 C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
  31.593 C:\WINDOWS\System32\MMDevApi.dll
  31.593 C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
  31.593 C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll
  31.593 C:\Windows\System32\Windows.UI.dll
  31.593 C:\Windows\System32\InputHost.dll
  31.593 C:\Windows\System32\WindowManagementAPI.dll
  31.593 C:\Windows\System32\PROPSYS.dll
  31.593 C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
  31.593 C:\WINDOWS\SYSTEM32\avrt.dll
  31.593 C:\Users\Richard\AppData\Local\Discord\app-1.0.9002\modules\discord_hook-2\discord_hook\3ef887dbc3a\DiscordHook64.dll
  31.593 C:\WINDOWS\SYSTEM32\USERENV.dll
  31.593 C:\WINDOWS\SYSTEM32\mscms.dll
  31.593 C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll
  31.593 C:\WINDOWS\SYSTEM32\icm32.dll
  31.593 Error Util.cpp:97: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
  47.468 Error CrashHandler.cpp:260: Heap validation: failure.
  47.469 Creating crash dump.
  47.652 CrashDump success

Loewchen
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Re: [1.1.35] Crash on start, heap validation fails

Post by Loewchen »

Tell him to validate his installation with steam.

yeetborn2
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Posts: 2
Joined: Fri Jul 16, 2021 8:19 pm
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Re: [1.1.35] Crash on start, heap validation fails

Post by yeetborn2 »

already validated game files restarted pc redownloaded the game all of that basic stuff still does not work sorry if it is a bit diff to comunicate with me never used the factorio forums before i am desparate "sorry if i am annoying"

Loewchen
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Posts: 7083
Joined: Wed Jan 07, 2015 5:53 pm
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Re: [1.1.35] Crash on start, heap validation fails

Post by Loewchen »

With the heap validation failing and the game crashing at a point no one else reported a crash of this looks like broken hardware, I'd run www.memtest.org over night.
Why is he forcing opengl?

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